Hi all, When turn on the web protection, client's antivirus software always prompt the warning to confirm block or not(please see the attach photo). Both staffs feel so tired to confirm because it will prompt at any website. If turn off the web protection…

Under "Management" and then "Licensing", I can see that we have "Endpoint AntiVirus" enabled and active with a max user count of 105, but I cannot determine what percentage of the 105 licenses are actually utilized today? Does anyone know how to find…

Since I'm on a slow connection (3 Mbps in the area I'm in, even for businesses) I have QoS configured and it's working great. However, when users download a file that gets scanned by the UTM it will download that file full-throttle, taking 100% of the…

Hi, We have been a Symantec Endpoint protection shop for a long time and just purchased Sophos Endpoint with Intercept X. The sales rep said that they can coexist on the same machine yet when you install Sophos Endpoint it uninstalls Symantec Endpoint…

Hello eveyone, I'm using Sophos UTM 9 SG210 as a Firewall and Sophos Endpoint Security and Control as antivirus in my computers, when I'm connected to the corporate network the Web Filtering is working blocking sites that we consider as forbidden in…

Hello, I would like to deploy this using SCCM. The issue that i am facing is that the flags mentioned here: https://community.sophos.com/kb/en-us/12570 don't work. Installer is completely ignoring them. I use the setup.exe after extracting it from…

In UTM 9, under Management > Licensing > Endpoint AntiVirus it shows: Max. Users: 12 ( 10 licensed Users + 2 free Users ) - Where do I download that? Does Sophos Home work with UTM 9? Which is better Endpoint AntiVirus or Sophos Home? If a company…

Hi, I've a maybe (for you) simple Question. I've now a Network Camera in VLAN4 (eth3) and if I open a Connection from my Private PC in VLAN1 (eth1) to it, that Performance of the SG105 goes to 60-90% CPU Usage. All works well, only the high CPU Usage…

Today when I tried downloading an *.iso file, I've got the error "unable to initialize SaviStream object". Does anybody knows how to solve this problem? Here is an screenshot: Thank you in advance! Meghan

All of our Windows Servers suddenly started displaying empty Endpoint Protection logs on the Servers themselves. The UTMs look normal. It happened sometime between 30 July 2017 at 13:00 UTC, and 1 August 2017 at 01:00 UTC. (Local time: between Sunday…

Hi everybody, when I am trying to download a *.iso file with ~2GB I am recieving this error: "The content could not be delivered due to the following condition: Archive maximum extraction size reached." How I'am able to adjust this: "Archive…

Hi, I have just installed Sophos UTM 9 on an old PC using the free license supplied when I downloaded from the Sophos site but after install a lot of the features are disabled. Is this a limit of the free license? I want a home firewall and antivirus…

I am very excited to hear that Sophos purchased Invincea, as it complements Sophos use of Sandstorm and Intercept X. The positive for all Sophos UTM users is that Sophos should be able to more readily detect new, zero-day malware threats on the endpoint…

I can no longer use Filtering->Antivirus, Single Scan, Uploads in any of my WAF Firewall Profiles. I get the following message on all webpages when I try to access any of the websites: ... Bad Request Your browser sent a request that this server…

I have antivirus scanning (single) turned on in both Web Protection and Web Server Protection. Our customer accreditors are going over the configuration now with their usual fine tooth comb and threw a question back at me. Does the AV quarantine the file…

Currently I have a scheduled scan setup to scan about 40 computers every Tuesday after hours. I was wondering where exactly the logs are placed for every computer that is scanned. Is that information I can pull from the UTM logs or is it logged on each…

Using UTM 9.405-5 with Web filtering policy which includes Antivirus scanning - single scan. Trying to download a .zip file from the HP support page displays the error in the title. Disabling the "use antivirus scanning" allows the file to be downloaded…

Right now my company has Endpoint protection deployed to its current computers and we are currently in the process of building out a new UTM. My concern is we currently have the old UTM's Endpoint Protection installed on the machines so once we use…

I just upgraded to Windows 10 Pro 64-bit from a newly created Windows 7 (Ultimate, 64-bit). I am thinking about using this system going forward as my personal, production Windows system. (My previous "production" Windows system was Windows 7 Ultimate…

Its great the Sophos broudht on the new Sophos Clean that brings ability to search and destroy hard to find rootkits and worms, but the online 'SCAN' for unknown files will not pass the UTM. I am using Web Filtering and IPS, but cant find anything in…

Hello, I'm running UTM 9.355-1, home version. I'm trying to install the Endpoint Antivirus that comes with it the home license on a Windows 7 64 Bit system, which is fully updated. Every time I try to install it, it thinks there is another AV installed…

I am using an upload script that uses ajax to display a real-time progress bar. The progress bar will not display in the clients' browser unless some of the threats under 'Common threats filter' and some of the 'Threat Filter Categories' are disabled…

Hello Community, I have Sophos UTM v. 9.352-6 (home license) to protect my Network. I have installed the endpoint protection agents (v. 11.0.8 UTM) on 4 client (OS: WiN 7, WIN10 and Server 2008R2). At all endpoint the antivirus database has last…