Hi guys, I realized since a few days that I could not have access to my live logs anymore. I have the following a popup message : Can't use string ("0") as a HASH ref while "strict refs" in use at /wfe/asg/modules/asg_logging.pm line 2260. …

Hello everyone, Today I observed something interesting. We run two SG450 appliances in an HA cluster. An interface of a RED was incorrectly set to local eth0. When we wanted to transfer the interface from local eth0 to the remote RED, our master…

Found a post from over 10 years ago, so thought I'd ask and get a more up-to-date reply! I get alerts from the IPS saying it blocked an attack. I add the IP (if it's the same one repeatedly) to Network Protection/Firewall to drop from that IP, Any service…

After we updated the Sophos UTM firmware to 9.716-2, we started getting email alerts such as Middleware not running – restarted, or Http proxy not running – restarted, and others. I am not sure if these service restarts were due to firmware quirks or…

Hello everyone, we have sophos utm 9. We want to do white-box testing with a dedicated kali host. we want to give all access permission for the host to scan all port and ip of internal network. What should I do for this purpose? Any help would…

Hi, I am having problems setting up AWS site-to-site VPN on Sophos UTM (Firmware version: 9.717-3 & Pattern version: 232735) Here are the steps I took: created AWS customer gateway with Sophos UTM public IP created AWS VGW and attached to the…

Hello, when I try to create new bridge, there is an error: 'br2' is already in use by the bridge device attribute of the bridge interface object 'br2'. Before that I deleted one old bridge, because I needed to free up interface... I gues there…

Hello, After a reboot of a HA node, it doesn't start anymore and blocks on the "Sophos Protection" display. When I connect an HDMI cable, I get the message: "Reboot and select propoer boot device or insert boot media in selected boot device and press…

On Sophos SG UTM9 , I am trying to import a website certificate which appears to be not supported by the SG natively. I have used Internet Explorer to download the certificate from the website and generated a .cer file, but after I have imported this…

I have a Proxy that serves two segments one open section of our infrastructure and a restricted part. The restricted subnets only have’s backend server, so we are uncertain when the profile stopped functioning properly. When we turn off the restricted…

Hi, We have been running a (out of date) Sophos UTM. 9.413-4 as a Hyper-V appliance for a few years now. Due to legacy software/hardware combinations giving us compatibility issues we have not upgraded it to the latest version. Please could you advise…

We have our L2TP over IPsec doing RAIDUS with our MS AD server. The problem is when a user connects, they can ping the servers and workstations on the network by IP address but not by name. And when I do a ipconfig /all on the machine in question that…

Hello everyone, Last night I got my SG135 Rev3. per schedule on 9.716-2 update. According to the e-mail notification, the update was also made, but since then the firewall has unfortunately no longer worked. The status LED flashes green continuously…

In Network Services -> DNS I have the Global Allowed Networks empty because the note beside it says "...If you realy run an internal DNS server (for example as part of Active Directory), you should leave this setting empty." The DNS Forwarders I have…

Hi Community, i have a customer who's replacing his UTM with a SFOS firewall, however the license for the networ protection is not yet valid, but the firewall should be working ASAP, could i go ahead and activate the evaluations until the License…

Hello volks, yesterday I stumbled over a weird new issue. It seems that our NAT masquerading rules are not applied when traffic matches a policy or multipath route (in interface mode). So I tried a traceroute with a port so the trace would match the…

Hallo zusammen, folgendes Problem: Wir haben iPads welche mit LTE eine Verbindung zu einem Server aufbauen sollen. Anfangs hat das Ganze auch wunderbar funktioniert, nun baut sich der Tunnel über LTE jedoch nicht mehr auf, über WLAN funktioniert das…

Hi Community, i'm facing a strange problem in a sophos from one of our customers. The SSL VPN Has beenstruggeling with long first loading times in the browser, for example we go to google.com, takes about 40 seconds to load, so i thougth it was a…

Hi. Since the update to 9.511-2 the UTM scheduled tasks ( autobackup, ...) was not working. The "Selfmonitoring" log came out with this: 2023:07:27-10:47:04 sg230 selfmonng[4540]: W triggerAction: 'cmd' 2023:07:27-10:47:04 sg230 selfmonng[4540]: W…

Hallo zusammen, ich hatte soeben eine ziemlich spannende Begegnung. Im Rahmen der Installation von neuer Drucker-Firmware konnte ich beobachten, dass der Download jener Firmware von der Xerox Support Seite kategorisch bei 60MB abbricht mit Verweis …

Hello All, I am reaching out because I require assistance with a particular issue. My aim is to install knowBe4 PAB (Phish Alert Button) for Outlook 2019, but I am encountering difficulties during the installation process. Each time I attempt to install…

We forward our emails via Sophos to Socket Labs Smart Host service. The service itself works well, however, all emails we send are being sent twice. The mails server we send form is an Exchange 2019 server, if we send directly from that server to Socket…

Hello, We have currently two Sophos SG 210 (Sophos UTM, not XG) which are running on HA (Active/Passive). We have two WAN interfaces which were running previously at 400 / 20 Mbps and their bandwidth were good. Recently we proceeded with the upgrade…