Hi, i have an Astaro ASG220 and it is on version 7 of the Astaro Security Gateway, however I've only recently purchased this and when i go to perform the basic installation, i get an "UNKNOWN" pop up like the one shown in the included screenshot below…

Good Morning, We had a strange problem with our firewall this morning. We could not access the internet from within our network (web page could not be displayed) yet I could ping the websites both by their IP and their url. I could also ping the firewall…

Hi All, I am very new to networking and also to Sophos UTM. I just installed Sophos yesterday and everything else seems to be working fine except Logging and Reporting --> Web protection shows traffic generated by just one user. Here is my setup: …

He utilize Cacti server for network bandwidth monitoring and packet loss so we can have historical information for our clients. Please hella good when dealing with ISPs and packet loss. :) We come from a Mikrotik world but one of our clients use a SG135…

Hi all: I have implemented a Mikrotik RB2011 series router/firewall that works great with the exception that I have realized the Mikrotik firewall is very lacking compared to the UTM firewall that was on the old Fortinet router/firewall. I'm thinking…

Hi, I just have a quick question surrounding communication on within the same network. I know that between different networks I have to define rules to allow communication e.g. if i want to RDP between VLAN 101 (10.10.1.1) and 102 (10.10.2.1) which…

Hi, I'm a newbe. So thanks for your patience. We are a school. We have an Internet connection with 5 public IPs (xx.xx.xx.202 to 206 - same gateway). We are using UTM 9 as our firewall. Our main network gets DHCP from a Windows box (192.168.x…

Evening All, Slight bit of a noob with the Sophos UTM so please bare with me, as i could be doing something completely backwards. So I have a Sophos SG550 UTM 9 Device, and i'm wanting to pass traffic through from Symantec messagelabs to my Internal…

Since not quite the first of the month, we've had a very interesting and chronic trigger on our firewall... I have been continually running different malware/antivirus scans on the server and resetting to see if I have cleared off the problem, but…

I recently setup VLAN 2 within our network have everything pointing to the UTM for routing. I can ping the switches on the VLAN 2, but can't ping the host of the VLAN 2 from the VLAN 1. However, I can ping the host of VLAN 2 from the firewall. I've…

Hey everyone, I thoroughly followed the guide https://www.sophos.com/en-us/medialibrary/PDFs/documentation/utm90_Remote_Access_Via_L2TP_geng.pdf with my test setup of a SOPHOS UTM 9 essentials firewall edition. I managed to get my client connecting…

Hi, We've got a 3CX Server hosted in the cloud. On our internal network we have a 3CX SBC setup on a Raspberry Pi and we are using 3cx client on Windows laptops. We also have two older phones that cannot use the 3CX SBC, so they have to connect directly…

Hi, After update to 9.503-4 (from some 9.4 version), we have found that Country blocking is dropping packets from IP 82.119.228.254 (Slovakia). But we have this feature turned off for Slovakia . It seems that there is problem with just this one IP…

Morning All! Just installed a new Panasonic NS700 phone system at the Office. It's working perfectly here onsite but I have a handset at home that is connecting to the external IP I have setup for the PABX, downloading all its settings etc I can log in…

Greetings, I have an internal DNS server - 172.16.0.200 (a defined host within the UTM) I have a firewall rule setup to allow that host -> DNS -> Any The UTM is running in bridge mode, behind another firewall. It's dropping the DNS traffic at…

Today when I tried downloading an *.iso file, I've got the error "unable to initialize SaviStream object". Does anybody knows how to solve this problem? Here is an screenshot: Thank you in advance! Meghan

Hello Everyone, a customer of ours asked us a question about giving a Power-User a seperate DSL-Line with a static IP-Address for his home-office. So here is my question: Is it possible to give one single user an ssl-vpn profile that connects…

Hallo, ich habe eine UTM9.5 172.17.2.1/24(PPPoE und DYNDNS) und eine RED10 172.17.3.1/24 (RED steht hinter einem Router, Unitymedia FritzBox) Tunnel steht. Beide haben einen DNS & DHCP Server. Ich habe eine Maskierungsregel von UTM-> RED und von…

Sophos UTM Configuration Interfaces External (WAN) 82.x.x.x DMZ 10.0.0.1 /8 Internal (LAN) 192.168.0.1 /24 Network Services - DNS - Global - Allowed Networks DMZ Network LAN Network Forwarders - DNS Forwarders Google DNS…

Hello Friends, I am a new to Sophose, i have sophose UTM9 is installed & company employees are able connect through the Sophose SSL VPN client to Office resource. Am able to ping to SSL VPN client machine & client machine is able to ping my machine…

Hi All, Do we have a fully documented version of setting up the UTM like the XG at https://community.sophos.com/kb/en-us/125061 I have set it up and have it working but I would like to confirm that the URL(s) and IP(s) are up to date and will work…

Hi All, I am using Sophos UTM 9 and the "Network Protection going to expire by tonight 21.08.2017. Whether it disable all our existing FW rules and NAT. Regards, Sibi

Hi, where's the download link for the UTM home in the "Free Tools" section? Regards Meghan

Hi Sophos Community! I am writing my bachelor about IT Security, firewall and Sophos UTM in particular. At the moment I am looking for something like "best practices" or recommended configuration in the section "Network protection". I didnt find…

I am posting this question...and the answer I found...here in this forum in the hopes that it will help others who may encounter the same issues. I'm still new to the world of UTMs, so if I've misstated/misunderstood anything, or any of the experts have…