Hallo, gibt es ein bekanntes Problem mit der RED 10 v3 und UTM 9.510-5? Ich habe schon so viele Up2date Zyklen inkl. Firmware Updates angeschlossener REDs oder APs erfolgreich durchgeführt. Dieses Mal hat die RED 10 sich in einen Bootloop verabschiedet…

Having a pretty persistent issue that's been driving me nuts. We run UTM 9.5 at the main site and have a RED 50 device at a remote site (Standard/Unified). Starting last week, we've been randomly losing the dial tone on phones. Checking the firewall…

Is it possible to do the following: We have got a lab-environment in our datacenter. We installed a Sophos UTM and defined multiple VLANS which are attached to the VMs on our Hyper-V-Host. In our remote-office is a Sophos RED15W, connected via RED-Connection…

Hi All I was wondering (after looking at the 2016 hcl of usb dongles) If any body here has had any success with any 4G dongles working directly on a red 15? Thanks Mark

Hi, I need to find out how a RED device is connected to the UTM. I want to know whether the RED uses its WAN interface or its USB stick connection via LTE/UMTS/GSM etc. Is there a way to determine this via the REST API or any other way? I don't want…

Howdy folks. I have some hardware at offsite locations that use the Sophos REDbox to tunnel in to our main network. Lately one of our engineers has been asking to allow ONE of these offsite network clients to connect directly to WAN. It seems that split…

I have a very basic RED setup. The UTM is at the company office, which also has a Windows 2016 domain controller and file server. There will be a small branch office with a RED 10 or RED 15. I am testing with a RED 10. Everything works as expected, except…

Can sombody tell me how to open RED log file on XG? I see the files using Advanced Shell but I cannot see Content the files. Best regards Nasser

I am using Multiple RED tunnels on our UTM. Obviously they use the Wan interface on our UTM's so do I set the MTU size on the RED interfaces the same as the WAN MTU size? Wouldnt an 1500 MTU on an 1492 MTU WAN Interface force the UTM to fragment each…

Hi community, it seems that I have a major problem understanding the bandwidth of RED-intertface on a Sohps UTM 9.4 I am running a hub-and-spoke setup, where some locations are connected by site-to-site vpn tunnels with a central Sophos UTM 9.4. One…

Hello, We have set up a RED15w for a branch of one of our customers. It is configured in Standard/Split mode. There are WiFi access points on the remote site, AP30s. We have added host 1.2.3.4 in the splited networks so that the access points appear…

Hi Community, actually i'm facing a problem with all my reds trying to connect to my SG. I see no innitial case why these connections does not work any more. The logs lines repeats permenantly for all the reds. I tried to Community Search and Dr.…

Hello folks, Is there a limit (maximum number) of RED devices you can attach per UTM? Only documentation I've found with a similar information was under the Partner Portal, in the link below, which states a Recommended number of RED devices per UTM…

Background: RED's bought x years ago and been running on one of my UTM's since. (Love the RED's by the way... ) One UTM died(unable to boot, due to GRUB failure), and I did not write the unlock down for one of the RED's... Replaced the FW some time…

Hi all, wenn a RED loses the Connection, the UTM sends a email with a warning for that issue. When the Red is back online the UTM sends a Info email. The Subject for these emails look like this: 1) [utm.host][WARN-727] RED connection is down …

Hello, On trying to log onto the webadmin of UTM 9, we get a popup saying "Connection to backend failed. Click Shift+Reload to try again." after which we are logged out. This issue is a new one and we are not able to resolve it. Does anyone have any…

Is there any possibilty to active the RED Service on a UTM without an internet connection? I read an article for RED Devices where a boot with a usb-stick is possible. A have already created the provisioning profile on the central firewall. At the moment…

Hello, I still don't get it, what are the purpose to use a RED site to site VPN ? From what I read: - its slower than IPsec. - its as easy as SSL VPN to setup. - its not possible to extend a same subnet with this mode because you have to…

a deployed RED15 loses its contact to the firewall after about three hours of use. In the firewall it is then displayed as "down". A control shows that the tunnel LED of the RED is still lit. After a reboot the RED rebuilds the connection and then loses…

Lots of info on this but I want some clarity. In Transparent/Split Mode.... 1. You get no security benefits from the UTM's web filtering or firewall? 2. The term "Split" means only traffic designated to and from your private network is sent though…

I have a RED10 and RED15 at 2 remote sites. The Local users are using AD SSO transparent proxy without issue (even the SSL is working well). My issue is that the remote sites do not appear to be authenticating correctly with AD SSO as the web filter…

Hi, it´s just a question, if that will work: I will have an utm with one main fixed line. As a secondary gateway we have a 4G Backup Router, providing internet access to the utm. This should be only a Standby "Uplink", when the primary stops working…

I have a UTM running under a Hyper-V VM server. We have 2 branch offices using a RED10 and RED15 no split mode. I've been unable to connect to the remote site PC's using the FQDN of the PCs in question. The remote PC is on IP 192.168.66.10 with…

Hi, I have UTM SG210 with 2 RED tunnels. From yesterday one of the tunnels disconnects immediately after someone in remote network trying to establish RDP connection to the head office. And reconnect after couple of minutes. The internet connection…

Hallo zusammen, habe zwei Standorte mittels RED (UTM zu UTM) miteinander verbunden. Über die RED-Verbindung sollen unteranderem auch Backups über CIFS übertragen werden. Normalerweise schafft der Downlink ca. 50 MBit/s. Das sehe ich auch wenn ich z…