Can someone send me the unlock code from this RED15 (S.N:A35024FBF830DDB) When i deleted from my XGS2100 i didn't get and mail and now i need it. Thank you in advance. Vasilis Soumekas

Dear Sophos support, I need an Unlock code for a RED 15 Rev. 1 RED ID# A3501D153E27C2A Thanks & Regards J

Is there any way to reset the device without recovering the utm with a recent backup file, because I reconfigured the utm manually with different configuration.

Hello, I purchased a Red 10 Rev 3 from a company on ebay. They don't have the unlock code. It is A3200DEEC437C71. I was hoping to find a way to get the unlock code but the only way to contact support for a home user (Home UTM) is through the support…