Hello, we have UTM 9 Firewall , we have a problem with RED 15, since yesterday one of RED15 cannot connect to our firewall, on saturday we installed the firmware update, after the update everything worked. we use another 3 REDs that work. here…

Hi i just had a problem with my RED device i want to share. The same problem with AP. I tried to connect the RED device with my firewall but faild. With another firewall it worked fine. RED LED error code was No configuration available or firmware update…

After I set up a RED20, I plugged an AP into it, as I wanted to have an AP behind the RED20. I have it in Split-Tunnel Mode. The issue I had was that the AP would not show up in the list of new APs to authorize, on the UTM side. I read many many posts…

Hello, I am wondering if someone may have some good ideas here, We are using the RED 50 for site to site VPN on our corporate level. But we also have to run PFSence VPN to connect to all field equipment that we work with. Today I have to use 2…

If I have to connect 1000 remote points with RED devices, which UTM do I have to choose? Or if the answer is a Virtual UTM, wich configuration do I need? Thanks UTM is going to provide access only to the RED devices, no more functionalities.

Is it possible to do the following: We have got a lab-environment in our datacenter. We installed a Sophos UTM and defined multiple VLANS which are attached to the VMs on our Hyper-V-Host. In our remote-office is a Sophos RED15W, connected via RED-Connection…

Hello, we have two SG330 devices that operate in a hot-standby cluster. The internet connection in our main office, where the firewall cluster are located, is 50.000 Mbit/s SDSL (Up- and Download). If we use a new RED15w device on a good performing…

Hi We have a red device we want to setup on a foreign network in order to allow access to ours. In order to understand the configuration and how to securely connect i have been trying to get it working at my home. I have been following the information…

Hi, one of our customers has the problem, that without RED tunnel comp. it is not possible to do ICMP larger than 1380bytes. When i activate compression the ICMP goes through - even with 9000bytes. i double checked everything, also went through…

Hi, is it possible to create a tunnel between two or more red devices directly (without passing data from one RED to the UTM and back to the other RED)?

Is there a way to update REDs individually to test the firmware before mass deployment? We had a few REDs not come back up after an upgrade.

Hello everyone, I just added a RED10 to our UTM9 and chose Standard/Unified mode as we need the remote office to be working via the local office's public IP address. However, the remote office's clients shall not be able to access devices such as…

Hallo, since our upgrade to UTM 9.500-9 last week Friday following problem occurs: - We use a Sophos SG310 now with UTM 9.500-9. Connected via RED are several branches in Europe and one branch in the US all with a Sophos RED15W in standard/split mode…

Hi Guys, I am setting up a new remote site office and will be provisioning a RED 15Wi at the location. We have an SG230 here at 'Head Office' which we've had for a year now - all working OK on this end! I understand the basic 'plug and play' config and…

Hey Community, since two weeks we have an unsteady connection - a few times a day our connection to UTM gets dropped. We don't really have some specific times or doings when it happens. All we can see is, that a new connection is requested, the old…

Hello everybody, We have two branch offices that connect to our company network through RED 10 devices. Recently, one of these two has started experiencing problems where the tunnel will fail every couple of hours. Note that only of the offices…

Hi all, Apologies if this has already been covered, but I could not find a definitive answer. We have an SG230 at the Corporate Head Office and a number of RED 15w in staff member's homes. Our SG230's primary WAN link is a 100Mbit/sec in both…

Sophos RED15 not booting properly, System light is on, Router is blinking - somtimes it comes on and then no internet connection is possible and the red is restarting.(i can see the lease on the DHCP server but RED ist never pingable) DHCP in the network…

Hi, My setup is below: UTM 9.351-3 RED15 in location in Transparent / Split, set to DHCP in the main office when the Internet drop for a seconds then we can't connect to the RED device anymore. it has to be rebooted. Is there any way to fix…

Hello there! I am facing a problem with one of our RED10s at the moment. It is configured in Standard/Unified - mode (and has always been since 2014) in order to connect to our UTM9 ASG220. It just stopped working properly this afternoon. It is…