We have sometimes the Issue, that we can't install Sophos Endpoint Setup (Sophos Setup.exe). The Error message displayed: Ca't connect to the internet. We use Sophos Firewall with Proxy Filter. What Domains must be whitelisted for the "Sophos Setup…

Hi Community, [Update]: Planned maintenance has been successfully completed. Application and database availability confirmed by development and CIS. Advisory: Sophos UTM live connect system planned maintenance. This will occur at the following times…

Sophos UTM - Home Edition Version 9.509-3 I installed the client on two new Win 10 laptops. When I looked I saw "not protected" for their status on the UTM. So I checked another existing client. That one had updates failing starting September 12…

Hello, I would like to deploy this using SCCM. The issue that i am facing is that the flags mentioned here: https://community.sophos.com/kb/en-us/12570 don't work. Installer is completely ignoring them. I use the setup.exe after extracting it from…

Hi there, Are we able to replace the Sophos SSL VPN client with the latest OpenVPN client code for Windows? I'm asking this before installing it on my laptop while on travel... Thanks, Regards, m.

Hi All I have searched the web and forum and unfortunatley unable to find a solution I recently turned my home UTM back on after moving house and found my license had expired. I got a new home license but now my Sophos LiveConnect keeps saying disabled…

The license I have for my SG-115 device has the EndPoint protection. It says Max. Users: 2 (the 2 free users). When I turn this on inside the router - do I have to install a client-side software on the desktop? Is that 2 user meaning one SG router?…

Sophos Antivirus had an update yesterday to Version 10.7.2. While this was occurring the following IPS alert began popping. Intrusion Prevention Alert An intrusion has been detected. The packet has been dropped automatically. You can toggle…

Dear Community, we have a Cluster of two SG310 Devices on Version: 9.4.09-9 We use the Firewalls (Endpoint Protection) to Monitor AV on all our Devices. We Deploy the AV-Software via Login Script: @echo off SET MCS_ENDPOINT=Sophos\Management…

I just upgraded to Windows 10 Pro 64-bit from a newly created Windows 7 (Ultimate, 64-bit). I am thinking about using this system going forward as my personal, production Windows system. (My previous "production" Windows system was Windows 7 Ultimate…

Its great the Sophos broudht on the new Sophos Clean that brings ability to search and destroy hard to find rootkits and worms, but the online 'SCAN' for unknown files will not pass the UTM. I am using Web Filtering and IPS, but cant find anything in…

Hi, sophos liveconnect seems to have massive problems since 2 days. my UTM shows no clients online and liveconnect is offline. in the live log it shows: 2016:04:28-08:49:54 vpn-1 epsecd[10157]: W id="424200" severity="warn" sys="System" sub="epsecd…

I've noticed over the past few months that my Endpoint Web Protection logs are not populating on my UTM. This started to happen on version 9.355. I have now cleanly installed 9.400-9 and have refreshed from scratch the Endpoint Protection and I'm still…

Hi, I've had to rebuild a working Windows 10 machine due to drive failure but I cannot get Endpoint to update itself. I've tried the "slim" and the "full" deployment links and both end up the same. I have a UTM running 9.354-4 and when I download…

Hi All, I'm wondering if it's possible to modify the updating scheduled for managed endpoints from the UTM9 control panel? I found this link: https://www.sophos.com/en-us/support/knowledgebase/44325.aspx That tells you how to do it via modifying a…

Hello Community, I have Sophos UTM v. 9.352-6 (home license) to protect my Network. I have installed the endpoint protection agents (v. 11.0.8 UTM) on 4 client (OS: WiN 7, WIN10 and Server 2008R2). At all endpoint the antivirus database has last…

Hi, i have an UTM 9.351-3 and i have many problems with the update of endpoint : i have the following 404 error when the endpoint try to get d1.sophosupd.com/.../sddsconf.xml . 2016:01:08-17:06:45 rparc_fw-2 httpproxy[5928]: id="0001" severity="info"…

I am using UTM 9.213-4 on an SG210 and have deployed the Sophos EndPoint Protection client on my devices - however, about 12 days ago, the clients stopped showing as "online" in the UTM WebAdmin control panel. If I open the live log, I can see that it…

Hallo, ich komme leider nicht weiter.... was muss ich machen um einen Endpoint Client im Netzt auf einer Workstation zu installieren?!? folgende URL habe ich schon durchgearbeitet: www.sophos.com/.../120453.aspx leider ohne Erfolg :( Ich bekomme bei…