Hi all, I was hoping to get some clarification in relation to SMTP Logging on our Sophos UTM SG450 Instance (Version 9.408-4, Active-Passive). Is there a unique field value logged for an inbound (or outbound) email which will show all of the processes…

Hi Guys, I created a HOTSPOT for our guest user. They are complaining that they cant receive or send email using there outlook. I checked there email settings they are using POP3 and there companies web server. I added there web POP3 and SMTP server…

Hi Forum, I would like to see on which criteria mails are tagged as spam. Is there some sort of log, or is there a switch to add some informations to the mail header? From time to time we have outgoing mails tagged as spam and I would like to kown…

Sophos UTM 9.408-4 We are a Remote office using Outlook to connect to our Home office's Exchange server. I have the UTM as our edge device at the remote location. Our home office does not give us admin privileges over the exchange server, but we…

We are running an Exchange 2013 behind a UTM with Mail Protection (SMTP Proxy). The Exchange server is using the UTM as smart host for sending outgoing email as well. Most of the users are using Outlook from the outside (protected by WAF). On the Exchange…

For some time we've been using TLS, SPF and DKIM, but a recent direction change by central Gov't means we also now need to add DMARC to our capabilities. Are there any plans to bring this feature to the UTM? We currently have a pair of UTM 525's version…

Hi folks. I just migrated off a Juniper SSG 5 to UTM so I'm new to the product. I'm having a weird problem with my Outlook 2016 client and my Hosted Exchange instance. Everything in Outlook seems to function properly, but it hangs up when trying to…

I'd like to give one of our AD-synced user accounts the ability to manage the quarantine for several mailing lists, but I am not sure how to do so--or if it can be done at all. While I can add the mailing list addresses as alternate addresses for this…

Using AppRiver SecureTide for e-mail filtering, only functions active within Sophos are Firewall, Intrusion Prevention, Network Visibility and Remote Access. About twice a day we receive notification from AppRiver stating the SMTP session was cut off…

Environment: simple setup, latest UTM edition. Email protection- not setup/not needed. Intrusion Protection setup Web filtering setup firewall setup and working. Don't do https filtering everything else working windows firewall has allow rules (tried…

We recently installed some SG210s, and I have been deploying the Outlook plugin. I have notice that if you use the user portal link to get the plug-in it downloads version 1.3.0. Version 1.3.0 appears to offer only the Encrypt button, and there are…

Hi sophos community, we are currently testing a SG210 mainly because of our high spam mail income. One feature, which interest us in particular, is the greylisting antispam feature. Unfortunately we couldn't find a convenient way to add an exception…

Have a 220 running latest (9.4) version of UTM 9. Have email protection. It listens across all interfaces. That sounds like a really silly method of doing that to me, but that's how it works. It fails PCI scans because the certificate is a self-signed…

I've cloned my UTM 9.355-1 SSD and then updated that to 9.404-5. I have found that POP3 email protection no longer works, period. Re-installed my 9.355-1 SSD and POP3 works like a charm. Guess newer isn't always better. Will wait for the next greatest…

Hello all, First time poster, long time reader.  I noticed when I signed in to my UTM the other day that I hadn't been gotten an email notification about a successful log-in.  I think searched my email and noticed I hadn't gotten my weekly report, nor…

System Version until 2016/06/29: Sophos UTM 9.403-4 Malware scanning: Enable Sandstorm One of our bosses sent out an email about a meeting to around 130 recipients on 20th of June. Attached was a PDF. A lot if not most of these emails have been…

Hi all, I'm running in to the following issue. One of our suppliers sends bulk e-mail using Amazones webservice. Even though we've put both the IP adresess (defined networks ip4:199.255.192.0/22, ip4:199.127.232.0/22, ip4:54.240.0.0/18) and the smtp…

Hi to all, I would like to configure on my home licensed software appliance the Email Proxy Protection. I don't use a Exchange Server only the normal POP3/SMTP (send/receive) Email function with SSL transport and Outlook 2016. I have read that now…

User received an email with a zip file attachment containing a malicious .jar file. I have Dual Scan turned on for Malware scanning in Email Protection. So the file should have been examined by both the Sophos engine and the Avira engine. Running…

Hi, We would like to Whitelist entire domain , some of our users get news letters from SQL server center website, but they get each time quarantine. Even when users whitlist them. I think the reson is that these news letters each time has diiferent…

When UTM9.x recieves a smtp e-mail and the sender adres is from the "internal" domain. UTM 9.x doesnt scan for virusses. even when it is send from outside the network it is passed to the mail server without checking. Just change in your email client…

Hello, I'm a little confused by one of the functions of email protection. One of our customers mentioned that PDF files which are protected by a password aren't redirected to quarantine while other files like Word, Excel or ZIPs with a password were…

We have started receiving a fairly significant amount of spam from domains using the .top gTLD. A fair number of them are quarantined, but many are also delivered to the internal mail server. Most of this spam is very obvious spam, most of it pornographic…

Hello, my employer wants to block all e-mails from Linkedin. Under Email Protection > SMTP > Exception I added the address pattern *@linkedin.com but e-mails are still delivered to users inbox. How can I reliably block These Linkedin e-Mails? Help…

since firmware update to 9.400-9 i have had some issues with the SMTPD not running (6 alerts since update) which means mail doesn't even come into the UTM logs. I have rebooted and a flurry of mails come in, anyone else had issues?