I had a sg105w rev1 which broke after a recent update. So I updated to a newer sg125w rev3. So far so good. Unfortunately I hadn't made any backups - or at least not downloaded or email them. So the last was from 2019. However I wasn't able to remember…

Hi, We currently have an issue where e-mails from trusted sources. The issue is a changing domain name and mailbox name for example mailbox@em2058.uk.selfemployed.intuit.com where the number after em changes. We are able to add a wildcard exception…

Hallo, folgendes Szenario: Ich würde gerne Mails die an bestimmte Leute im Unternehmen gehen an einen anderen Mailserver senden. (wird gebraucht um bestimmte sachen zu testen ohne die produktivumgebung lahm zu legen). Ich habe es über ein SMTP Profil…

SG210 Current firmware version:9.715-4 Your firmware is up to date. Current pattern version:228087 Your patterns are up to date Hi, we got a emails coming through that are SPAM starting 11PM EST 07/11/2023 and we see a continuing trickle still passing…

To migrate Yahoo Mail emails to Office 365 account, you can trust on the CubexSoft Yahoo Mail Backup Tool that is useful solution to directly migrate Yahoo Mail data to Office 365 account. It can simply migrate from Yahoo Mail data to O365 with attachments…

Hi everyone, a customer told us today to add some custom RBLs at his UTM, because he is getting a lot of spam and the "recommended RBLs" are not enough for him. So I added four RLBs today: zen.spamhaus.org psbl.surriel.com sbl-xbl.spamhaus…

Hi Community, I want to bring up this topic as I did not find helpful informations. I did read about the change to SASI spam filter but there was no real feedback about user reporting less anti spam performance. Overall myself and the other users did…

Hi all Has anyone managed to set up DKIM signatures that work in Exchange and other Microsoft mail sites? I've followed the instructions in KB-000034259 and the DKIM check passes if I send to certain mail providers, e.g. Gmail, mail.com, AOL, BTInternet;…

Hello, one of my customers uses since longer time the UTM and bought some days ago a license for EMAIL protection. Since many years he use popconn to get the mails for all her users. They use an catch all account to pop their emails and then they…

I receive notifications and reports to my ccorporate mail but nothing comes to my gmail inbox, anyone knows the reason?

Hi, i have many spams on my utm and it goes through the utm. I don't know if the rbl check is working proparly. is there a possiblity to check this? And i know the question is often written, but what are the best RBLs for dyn-dns-email-server? Yeah…

The sasi downloads the /var/pattern/sasi/asdb.antispam every 30 seconds and is unable to load/verify it. It generates 800GB/week. I have noticed it since a few months. Error in var log is given below: /var/log/sasi.log 2021-08-21.00:04:27 MESSAGE [9999…

I have several external POP accounts with many email service providers. I use the Outlook desktop app to check email on all of those accounts. I use port 995 to check email on all accounts. The Outlook client is behind the Sophos UTM which has a firewall…

We have four or five customers still on SG units and on-prem e-mail hosting. Since applying 9.706-9 for the 21Nails remediation we've had complaints at least one of them every few days over the last few weeks. It's not always the same customer on the…

Greetings, Yesterday morning I upgraded to firmware version 9.705-7. This morning at about 6:00 am the RBL feature has started rejecting well-known hosts. Shown here are oktax.state.ok and pharmacy.cvs.com. Checking pharmacy.cvs.com with www.anti…

Sophos UTM 9 Version 9.705-3 We had yesterday an Phishing Mail attack with pishing mails, that were sent from a fake address with our own domain. They were sent from random hosting servers and were not blocked by the SPF check. Even though this…

I have upgraded to 9.706-8. Previously, I used info in this (closed) thread: community.sophos.com/.../block-entire-top-level-domains-in-email-protection-anti-spam to block all emails from *.tech, *.info, etc TLDs as they are always spam…

Hi all, I cant explain why by example Outlook 365 is such as slow, we got on day with about 80-100 online machines, only peaks of 2 MB/s, and outlook is very slow at all workplaces especially on which more than 1 mailbox is integrated. directly…

Good Day! We're not able to send and receive an email. While checking the logs, we found the following error / 2021:02:11-07:28:00 lbpsc-utm exim-out[15590]: 2021-02-11 07:28:00 Start queue run: pid=15590 2021:02:11-07:28:00 lbpsc-utm exim-out…

HAllo zusammen, hat jemand einen Tipp, wie ich das Verhalten abschalten kann?. In der GUI finde ich nichts. Der Anwender hat zuvor eine Rundmail mit 100 Empfängern gesendet, welche auch in den SPAM kam. Ist hier vielliecht ein Zusammenhang? Gruß…

Hello, does anyone has an tip to resolve the Problem? The user has bevor send an email with all lot of receivers that all get into the SPAM. Frank

Hello, we are sending out our emails from our internal mailserver. For some email domains we can everytime a local mail error: ------------ Sophos XG Firewall was unable to send the following mail: From: d.xxxx@bixxxxxx.de MessageID: <f04d4d62-48ca…

I have to come back to this older thread of mine https://community.sophos.com/utm-firewall/f/mail-protection-smtp-pop3-antispam-and-antivirus/120948/outbound-mails-fail-with-greylisting---no-second-attempt because the problem is biting me again (or rather…

Hallo, ich habe ein paar Fragen zum Emailversand über die sophos utm. Der Aufbau: interner mailserver (iredmail) sophos utm 9 Die Mails werden aktuell direkt vom Mailserver an den Empfänger Server geschickt. der MX liegt bei mir u.a. Bei strato…

I would like to add "If you are trying to email a yahoo user, this is a known issue and should be temporary. Please try again later" to the default bounce-back message so I can bounce the emails not going through to yahoo. Can this be done?