• mails rejected "server certificate not trusted" (dnssec behind utm)

    Mike Bruderer
    Mike Bruderer
    Hope someone with some expertise can jump in: I have a personal mail server behind an UTM 9 Home (Firmware 9.413-4) and just enabled E-Mail Protection on the UTM (Bridge Mode - works fine). While Email filtering etc. is working extremely good (Spam…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Limit number of recipients in an email

    Freddy Villa
    Freddy Villa
    Good afternoon, I need to limit the number of addresses to which they can send mail from an external mail. For example from example@hotmail.com I can only send up to 10 recipients of my mail server example@mydomain.com, example1 @ mydomain.com, example2…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Block Emails from the sender to particular domain

    Rajkumar R
    Rajkumar R
    Hi, I just want to block outbound emails to a specific domain Example: Like, from Sender "@myaccount.com" ----->to block the domain "@gmail.com, @yahoo.com"
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Unable to change settings in EMail Protection / SMTP / Malware and Anti-Spam after expired Sandstorm License

    CS
    CS
    Hi folks, I noticed that after expired sandstorm license (sandstorm enabled but grayed out) all futher changes under "Malware" and "Antispam" are dismissed with a sandstorm license error. The solution is the following: Under Malware / Malware scanning…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • [UTM 9.4] Authenticated Relay AND Host-based Relay resolving

    Kolda
    Kolda
    Hello, I have simple question about using both Authenticated Relay and Host based relay in UTM. On the example picture you can see two users trying to send email via server, which is specified in host-based relay on UTM. Black user is allowed for…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • UTM tries again immediately after reeving 451 4.7.1 Try again later from a server with greylisting enabled.

    JakeMorrow
    JakeMorrow
    I have a account on our mail server that attempted to send email to a user on a mail server and received a NDR for the account not exisiting. when i looked at the SMTP proxy log it showed 2017:04:02-16:28:01 firewall exim-out[16314]: 2017-04-02 16:28…
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Oversized emails rejected but not logged

    SIBTEL
    SIBTEL
    Hi, Sophos Utm 9.411-3 with smtp protection enabled. The utm is acting as an antispam filter between ISP relay and our internal mail server. We have mail size limit enabled in the internal mail server and in the utm (utm size limit is slightly higher…
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • using expressions in antispam filter

    leo hamel
    leo hamel
    Hi we had spams that not been filtered by the email protection, so i called the support and I was advised to use the expression filter, the way I have been told is to write the words at the content and subject But when I wrote these words I got a…
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Allow email from adres but not all emails from a webservice.

    Roald van der Tempel
    Roald van der Tempel
    Hello, There is a company (example: x) that send email to us but they are put in to quarantine. This is because they are using a webservice (amazones) as middle men. Is there a way to allow the email to get past the quarantine without allowing all…
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • How do i block a email

    Kevin Lane
    Kevin Lane
    im trying to block an email from a domain but when i add it to the email protection > SMTP > Anti spam > sender black list but its telling me I need to have a sandstorm subscription ?!?!?!? surely i shouldn't need to have a subscription to block email…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Outlook Add-in installing but missing

    Justin Flagler
    Justin Flagler
    We recently implement a UTM 9 on our network. Setup: Office 365 (Click-to-run) x64 Version: 15.0.4893.1000 Windows 10 Pro x64 Version: 10.0.10240 In the process of installing the Outlook add-in (Version 1.3.2), I initially tried installing using…
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Mailmanagement auf Ebene der SMTP-Profile

    MüllerHarald
    MüllerHarald
    Wir benötigen eine benutzerabhängige Beschränkung des MailManagers auf einzelne SMTP-Profile. Der rollenbasierte Zgriff auf den Mailmanager ist geklärt, allerdings finde ich keine Möglichkeit, - den Mailmanager auf ein bestimmtes SMTP-Profil/Domäne…
    • over 7 years ago
    • UTM Firewall
    • German Forum
  • Duration of time a sender address is whitelisted?

    eyos
    eyos
    Hi there, what is the default amount of time a sender address its greylisted? Does it automatically expire? Thank you in advanced
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Spam Classification - Why did an email get classified as spam?

    N8XJA1
    N8XJA1
    I've been trying to find out why a given email was classified as spam but I do not see where that is logged either in the webadmin or in the cli. Am I overlooking it? Thank you
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Attachments in SPX Encryption

    MarcoBaracco
    MarcoBaracco
    Hi all, we have a problem in SPX Encryption; wen we send an encrypted email with attachments (PDF, DOCX or others), the receiver read correctly the encrypted email as a PDF password-protected, but no attachment is displayed. We have UTM 9.408-4 version…
    • over 7 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Email Protection - "Broken Pipe" bzw. "Retry time not reached"

    Sven Bartak
    Sven Bartak
    Hallo zusammen, wir haben seit dem Einsatz der Sophos UTM 9 (Release 9.408-4, Software Applicane) Probleme mit dem Versand von E-Mails mit Anhängen außerhalb unserers Unternehmensnetzwerk. Unsere UTM liegt innerhalb unserers Netzes hinter einer weiteren…
    • over 7 years ago
    • UTM Firewall
    • German Forum
  • Since some days too may Spams Mails are passing the UTM 9.4.08-4 as not deteced

    dlohnier
    dlohnier
    Hello guys, since some days a lot (5-20 a day) of really uglly and dangerous Spam Mails are passing the Anti-Spam pretection of the UTM 9.4.08-4. I am using 6 RBLs and the default ones. I have advanced anti-spam active: Reject invalid HELO / missing…
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • SSL Certificate not showing in Email Protection/Advanced/TLS Settings, but in Certificate list

    jlbrown
    jlbrown
    I have purchased a certificate from Digicert and am trying to get the SMTP proxy to use it for TLS. I've been able to import it into Remote Access/Certificate Management and it appears with the basic details (expiry date, fingerprint, etc). But when…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • UTM9 Email Encryption Automatisches Auslesen der S/MIME-Zertifikate funktioniert nicht?

    Ingo2
    Ingo2
    Hallo allerseits, vielleicht kann mir jemand von euch einen Hinweis geben, warum unter „Email Protection -> Email Encryption -> S/MIME-Zertifikate“ nicht automatisch die Zertifikate von den Absendern stehen, die uns eine Signierte Mail senden? „Email…
    • over 8 years ago
    • UTM Firewall
    • German Forum
  • Email Protection: Exceptions for email addresses in users contact list

    BenoitLambert
    BenoitLambert
    I was told that Barracuda cloud filters has the ability to add exceptions based on the users contact list. I was wondering if Sophos Email Protection has a similar function.
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Exception for Greylisting by geo location (countries)

    AlexanderToenniges
    AlexanderToenniges
    Hi sophos community, we are currently testing a SG210 mainly because of our high spam mail income. One feature, which interest us in particular, is the greylisting antispam feature. Unfortunately we couldn't find a convenient way to add an exception…
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • E-Mail Protection: Sapm von eigener Adresse wird durchgelassen

    FabianKr�ger
    FabianKr�ger
    Hallo zusammen, ich nutze bei der Sophos UTM 9.4 die E-Mail Protection im "Profimodus". Der Spamfilter funktioniert soweit ohne Probleme, bis auf, dass er alleine Spam-Emails die eine von unsereren Adressen als Absenderadresse aufweisen, durchlässt…
    • over 8 years ago
    • UTM Firewall
    • German Forum
  • Updating to UTM 9.404-5 breaks POP3 email protection- for a time.

    GaryM
    GaryM
    I've cloned my UTM 9.355-1 SSD and then updated that to 9.404-5. I have found that POP3 email protection no longer works, period. Re-installed my 9.355-1 SSD and POP3 works like a charm. Guess newer isn't always better. Will wait for the next greatest…
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • E-Mail Protection: Out of Office Mails

    EgonSommer
    EgonSommer
    Hallo, gibt es bezüglich des Out of Office Fehlers einen neuen Status ? Laut der "known issues Liste" ist dies immer noch nicht gefixt. ID22566 9.001 Out of Office emails are marked as spam ------------------------------------------------------…
    • over 8 years ago
    • UTM Firewall
    • German Forum
  • Problem with SPF (softfail) when using UTM to forward to Office365

    apijnappels
    apijnappels
    We are testing to have our e-mail to go through the UTM to Office365, so we are certain that at least the UTM has scanned messages using sandstorm. The setup basically involves this: Have MX records of domain point to UTM Route mail from UTM to…
    • Answered
    • over 8 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
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