• SG650 - e-mails from trusted sources being blocked

    Bradley Moogan
    Bradley Moogan
    Hi, We currently have an issue where e-mails from trusted sources. The issue is a changing domain name and mailbox name for example mailbox@em2058.uk.selfemployed.intuit.com where the number after em changes. We are able to add a wildcard exception…
    • 6 months ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Still running version 9.705 or earlier? Action required for anti-spam protection and WAF IP reputation

    RichBaldry
    RichBaldry
    Deutsche Version dieser Nachricht We communicated early last year that the vendor of the third-party email anti-spam and IP reputation technology used in legacy versions of Sophos UTM had ceased operations. As a consequence of this, the end of life…
    • 9 months ago
    • UTM Firewall
    • Release Notes & News
  • Sudden increase of SPAM

    Michael Crory
    Michael Crory
    SG210 Current firmware version:9.715-4 Your firmware is up to date. Current pattern version:228087 Your patterns are up to date Hi, we got a emails coming through that are SPAM starting 11PM EST 07/11/2023 and we see a continuing trickle still passing…
    • over 1 year ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Email protection: advanced settings

    Konrad Korneluk
    Konrad Korneluk
    Hi all, I use Email Protection in a simple way. This is my SMTP relay only. However, the sending is done via scripts. The scripts generate a large number of connections, therefore the logs contain messages of saturation of set liits. 2023:06:09…
    • over 1 year ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • RBL blocking all mails

    JohnnyInc
    JohnnyInc
    Hi everyone, a customer told us today to add some custom RBLs at his UTM, because he is getting a lot of spam and the "recommended RBLs" are not enough for him. So I added four RLBs today: zen.spamhaus.org psbl.surriel.com sbl-xbl.spamhaus…
    • Answered
    • over 1 year ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Notice: Avoiding possible spam detection issues for older versions of Sophos UTM (SG)

    RichBaldry
    RichBaldry
    Older versions of Sophos UTM prior to version 9.706 (released May 2021) use third-party email anti-spam technology from a vendor who recently indicated that they may be ceasing operations imminently. If you are running a recent version of the Sophos…
    • over 1 year ago
    • UTM Firewall
    • Release Notes & News
  • UTM SMTP Mail Protection - Anti Spam filter insufficient

    KlausHahn
    KlausHahn
    Hi Community, I want to bring up this topic as I did not find helpful informations. I did read about the change to SASI spam filter but there was no real feedback about user reporting less anti spam performance. Overall myself and the other users did…
    • over 1 year ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • UTM SG210 Web Filtering not Working with Chrome

    Erik Puscher
    Erik Puscher
    Hello, we had setup "Web Filtering" on our SG210 and are using the "Proxy Auto Configuration". For testing i browse to a forbidden website. Firefox and Edge are blocking the content correctly. But Chrome does not. Proxy settings are rolled out…
    • over 2 years ago
    • UTM Firewall
    • General Discussion
  • Email Protection: HTML in Anhang wird nicht an Sandstorm übermittelt

    Admin Team
    Admin Team
    Moin, hatte heute ein Phänomen, welches mein Vertrauen in die Email Protection der UTM und in Sandstorm sehr stark schwinden lässt. Zwei Mails mit einem Anhang im HTML Format kamen durch die Firewall durch. Wäre soweit ok, wenn das nicht Downloader…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • German Forum
  • Spam messages from blocked ip range still gets through

    eyos
    eyos
    Hello, We have blocked single ip addresses and also ip ranges (SMTP Network Blacklist). However we noticed that spam messages still getting through or being quarantined. Those Phishing messages are usually sent from the ip network clodoserver.ru or…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Recipient verification not working with LDAPS (Port 636)

    Albeck
    Albeck
    Hi folks, just noticied while scrolling thru the mail log, that a warning is thrown that no ldap bind was possible. However, when adding and checking the authentication server all is fine and auth on 636 looking good. Reverting to port 389 and the…
    • over 2 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • SMTP no Policy_name none Sophos XG too many spams

    Mooen Ahmad
    Mooen Ahmad
    Hello Community. Sophos XG Firewall Firmware Version 18.5.3. We have too many of False Positive, and false negatives. The quality of Spam filtering is very poor. It is letting too many stupid emails go through. Checking the Logs, there are random…
    • over 2 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • CEO Fraud with *.dee domain spoof

    Albeck
    Albeck
    Hi, no, this is not a typo. We just received multiple CEO Fraud attempts with our main xyz.de domain spoofed as xyz.dee! Xyz.dee ist not even a real tld: https://data.iana.org/TLD/tlds-alpha-by-domain.txt How (tf) can this mail pass the UTM mail…
    • over 2 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • UTM Weekly Executive Report gets quarantined due to Expression Filter

    eyos
    eyos
    How can I whitelist the Weekly Executive Report? We added multiple Expressions to the Expression Filter. Expressions are blocked just fine. However the Expression also shows up on the Weekly Executive Report. Thus, Sophos UTM scans those messages as well…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • TLS erzwingen beim E-Mail Versand/Empfang

    HJW
    HJW
    Hallo, auf einem UTM-Cluster (v9.708-6) habe ich unter "Email Protection" ==> "SMTP" ==> "Advanced" ==> "TLS Settings" das Zertifikat (Commodo) hinterlegt und "TLS version" auf 1.2 gesetzt. Funktioniert alles ganz normal, E-Mails werden TLS-verschlüsselt…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • German Forum
  • RBLCheck maybe not working

    MrBac
    MrBac
    Hi, i have many spams on my utm and it goes through the utm. I don't know if the rbl check is working proparly. is there a possiblity to check this? And i know the question is often written, but what are the best RBLs for dyn-dns-email-server? Yeah…
    • over 2 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • POP3Proxy Connection to remote server failed: USER failed on remote server: -ERR Unsupported authentication type

    Vahid Sazandeh
    Vahid Sazandeh
    Hi I have configured email protection on Sophos UTM and I want to connect the email account to Microsoft Outlook. When I make the pop settings on Microsoft Outlook, it gives a password error and the Sophos side log is as follows: pop3proxy[20426]…
    • over 3 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Notification emails being blocked by antispam sender blacklist

    DamoL
    DamoL
    Hi, We have our email servers hosted internally, so a recommendation to stop email spoofing is to reject any external incoming email with our email domain as a sender. So I setup an antispam sender blacklist blocking all emails supposedly from our domain…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • SPF Check not working on UTM 9

    NewCom23
    NewCom23
    Sophos UTM 9 Version 9.705-3 We had yesterday an Phishing Mail attack with pishing mails, that were sent from a fake address with our own domain. They were sent from random hosting servers and were not blocked by the SPF check. Even though this…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • What does Regular Expression see and its capability?

    Robert Gonzales
    Robert Gonzales
    I want to be able to use a regular expression to block spam we get. The problem I have is that the spammer is using a UTF-8 base 64 encoding method in the Subject area and From area. The emails seem to slip by because the subject and from is utf-8. …
    • Answered
    • over 3 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • POP3 email protection set up - outlook always asking about certificate

    Jean Thibodeau
    Jean Thibodeau
    I have Sophos UTM 9.7 scanning my emails using Oultook client but whenever I start outlook it complains about the self signed certificate. If I view the certificate it does allow me to install it and I said yes but that doesn't fix the problem …
    • over 3 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • E-Mail-Verschlüsselung PGP Import Keys

    Jochen Schnittker
    Jochen Schnittker
    Hallo zusammmen, bei einer UTM SG-125 Firmware 9.705-3 kann man keine PGP Keys hochladen.Es erscheint immer die Meldung: "Benutzerobjekt für E-Mail-Verschlüsselung kann nicht erstellt werden: ungültiger Schlüssel oder Kennwort erforderlich." Es…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • German Forum
  • Where is successful SPF check documented

    flomb
    flomb
    Where does the UTM document whether it successfully validated SPF records? and with which IP and or Domain it was validated? I have to investigate a phishing campaign and i have access to the email itself as well as the smtp log file. In neither of…
    • Answered
    • over 3 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Clear out mail spool (spooled mails) - UTM9

    MasTer-OogWay
    MasTer-OogWay
    Hi, Is there a way to clear all email in mail spool? I have 2M spooled email almost all coming from 1 sender. or is there a way to clear only those email coming from that account? TIA
    • over 3 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • Spam Filter markiert harmlose ausgehende Mails teilweise als Spam - Grund unklar

    Rolf Moser
    Rolf Moser
    Hallo zusammen. Das ist mein erster Login hier, ich möchte gerne alle grüssen die sich hier so tummeln um zu helfen oder um Hilfe zu suchen. Ich bedanke mich schon jetzt für all die Zeit und Energie die ihr alle aufwendet um einander und mir zu helfen…
    • over 3 years ago
    • UTM Firewall
    • German Forum
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