Hi Team, after updating from Big Sur 11.2.2 to 11.2.3 , Sophos is not able to manage the device encryption anymore. On a Macbook 13 I got this popup error: "We could not store the recovery key for the disk "(null)". Make a copy of the recovery key…

I had a client who needed help with a Mac that was running Catalina, they were receiving constant notifications to finish installation. I had a sophos technician call them to assist with the installation. Somehow the technician decided to install Sophos…

Hi, I know that Sophos endpoint doesn't support Big sur , but I have a couple of questions regarding that . any idea when is it going to be supported ? are the laptops at risk ? also I keep receiving alerts that Real-time protection has been disabled…

• What feature is impacted? ◦ Network access including internet stop working on the client machine as soon as both our iBoss content filter and sophos AV are both installed and the ""SophosWebNetworkExtension" Would Like to Add Proxy Configurations" is…

A lot of the services and protection features are not working. I am running Big Sur 11.1. 1. Web Control - Blocking certain categories - It only works after I do a uninstall and install of the program, sync with Sophos Central, and then test it. I did…

XCode FlipperKit debug tool fails project build with 10.0.2 but works fine with 10.0.1.

What feature: File scanning with scanextension (Is the one showing up in activity monitor) Severity: medium Summary: Mounting dmgs is extemely slow and causes an unresponsive system. Reproduce it: Mount a dmg. The bigger the better? Frequency…

Apple some time ago announced that Kernel Extensions would be deprecated and this is supposed to be so in macOS 11 aka Big Sur. Indeed one presumes this is the main reason the older Sophos version does not work under Big Sur. However even Apple's own…