Hello, We have the same problem as this post: https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/125885/10-0-3-update---sophosscand-stopped/461329#461329 However the verified answer doesn't apply as in we don't see the suggested…

Looks like Sophos has reverted back to com.sophos.scan for Endpoint 10.0.3 process name running on macOS Big Sur: % sw_vers ProductName: Mac OS X ProductVersion: 10.15.7 BuildVersion: 19H524 % /usr/bin/defaults read /Library/Sophos\ Anti-Virus/product…

What feature is impacted? Web Control What is the severity of the issue? High Summary of the issues: Web control only works in Safari. I am allowed to see all categories including Malware on sophostest.com even though we have…

This afternoon, around 4:06pm EST, I received an alert saying that Full Disk access is required. Before this time, full disk access had been granted by a configuration profile. I checked the documentation on how to build this profile to make sure I updated…

We are having serious issues with the latest Sophos update (10.0.3), with regards to connecting to AFP servers. What we observed so far: machines running macOS 11.2.1 with the latest Sophos update, trying to connect to any AFP share, yields almost…

My computer updated to macOS 11.2.1 yesterday and everything seemed fine, then Sophos updated from 10.0.2 to 10.0.3 early this morning. Since the Sophos update, my computer has been experiencing random network data loss. For instance, Microsoft Teams…

Immediately after an autoupdate installed 10.0.3, SophosScanD is now no longer able to run. When I run the diagnostic tool, it says the System Extensions "Sophos Can Extension" and "Sophos Network Extension" aren't met, but under privacy settings all…