• Can't adding application

    Adam Guan
    Adam Guan
    Hi I want to adding a appliction on device SJ32ACC but its told me error adding application , and I allow by SHA256 & key applicaion used by most organisations , could you help me to fix this issue ,thx?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • have a Partner's account but every time i try to login with my Sophos Id and claim my Firewall in the Partner's Dashboard. It always give me this error after I sign in:

    cobranet cobranet
    cobranet cobranet
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Send test mail from Sophos Central

    Arris
    Arris
    I cannot find any way to send a test mail from Sophos Central.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Discrepancy in licensing usage x devices x users protected

    Gabriel Doring
    Gabriel Doring
    Hello, We have a Client that has 1400 licenses for Intercept X Advanced, and is using 1284 . What is not making sense is this: We have 1442 active devices, not counting Servers. How can this be? I tried to make sense of this, but I wasn't…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Can PSTools be excluded for a single machine (for Sophos admin)?

    PaulC-SA
    PaulC-SA
    Just as the subject asks: Can PSTools be excluded for a single machine (for Sophos admin)? if so, how can I create that exclusion so that it's not alerting every time I try to download and install it? I don't want to create a global exclusion because…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Cloud Endpoint Grouping

    Brian B
    Brian B
    So we install our clients to go to a specific group depending on dept. the user is in. Is it possible to move them to another group either with command line or api? I know I can do it in the cloud management, just though it might be easier to do it automatically…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Block Google Accounts

    Onur Akcay
    Onur Akcay
    Hello, i want to block accounts.google.com - docs.google.com etc. I succesfully blocked google docs but when i try to block google accounts, i can still reach that webpage somehow. Im trying from website management. What should i do? Regard…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Configuring multiple Google Workspace SSO

    HappyBeats
    HappyBeats
    Hello All, We are planning to implement SSO for Sophos Central admin authentication using our two separate Google Workspace domains. I had some questions on the best way to configure this access: Is it possible to configure two Google Workspace…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Threat Analysis Center email alerts

    Gerald Horn
    Gerald Horn
    We are using Sophos Central Endpoint Security and is there a way to send email alerts from the alerts generated by the Sophos Threat Analysis Center? Thanks.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • A device is not encrypted - Alerts when enrolling new endpoints are creating noise.

    Zachary Balazs
    Zachary Balazs
    Hello, To give context, our leadership and information security team are concerned with alerts that I coming from Sophos. Their concerns are valid considering the email titles are: Alert for Sophos Central [*****]: A device is not encrypted. However…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Audit logs - license transfers not logged

    LHerzog
    LHerzog
    License Transfer events should appear in the audit log. Currently it doesn't.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • CM missing mail and application reporting functions in firewall tab.

    rfcat_vk
    rfcat_vk
    Hi folks, I know this should have been commented on during the EAP and I missed the opportunity. I was exploring the firewall reporting after having had a fix applied to my CM account earlier today and found that there is no email or application reporting…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • How to change "Base Policy - Update Management" from "Recommended" to older FTS without downgrade

    BostjanR
    BostjanR
    Hi, we have our default " Base Policy - Update Management " policy which is applied to most of our endpoints set to "Recommended" software package versions. We would like to change this to latest FTS and leave the latest "Recommended" package setting…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • How to restore the white background?

    rfcat_vk
    rfcat_vk
    Hi folks, I cannot find a way of restore the CM to the whiter background, there current black is not user friendly in my opinion. The colour scheme looks fantastic with a black background but colour schemes do not always make usage enjoyable. Ian…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Can't create Sophos Central Account

    ali turki
    ali turki
    hello I tried to create Sophos central account to try Sophos XG Firewall trial, But I never get email to activate my account. my email is GMAIL, I got trial serial number , But I cant create sophos central account to claim my Trial. thanks alot
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central New Navigation and Notification via Opt-In Experience Toggle

    Shannon Emmons
    Shannon Emmons
    We our happy to announce that our new Sophos Central Navigation and Notifications will be fully supported features beginning Monday, Oct. 30th, 2023. These will remain as an optional experience that users can choose for approximately the next 3 months…
    • over 1 year ago
    • Sophos Central
    • Release Notes & News
  • Block IP Range -Fake whatsapp website

    Darren Lee
    Darren Lee
    Dear all, There are a large number of fake "whatsapp web" pages at the top of Google search currently. I saw that the IP range is: 104.21.x.x or the URL is https://uaa.xxxxxxxx / https://wh9.xxxxxxxx Is there a more effective to block the IP range…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sync Policy on a Linux Machine

    NotAnAdmin
    NotAnAdmin
    Hello all, I am trying to enforce a Peripheral Control : Device policy on a Linux Machine, so that when I plug in a USB, it allows the user to read it, but not write on it. I created the policy under Server Protection, but it is still allowing me to…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Prevent Users Installing Applications

    Onur Akcay
    Onur Akcay
    Hello, In my domain, standard domain users are not able to install a program. But there are some programs that doesnt require admin rights to be installed. I was wondering if i can block them with Sophos. I have tried application block but for that…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Real-Time Scan Exclusion Variable\WildCard Confirmation

    Yogi_Bear_79
    Yogi_Bear_79
    I want to exclude the following (example) from real-time scanning: This directory ( 26e9f183-6e80-4436-8461-a67d55c5e4b1) is randomized within the user's profile temp directory c:\Users\testuser\Temp\26e9f183-6e80-4436-8461-a67d55c5e4b1 These files…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • not able to login in Sophos Central

    Santosh Mule
    Santosh Mule
    Hello Team, We are facing login challenges with Sophos Central Login
    • over 1 year ago
    • Sophos Central
    • Discussions
  • How do i monitor if some is trying to break the Sophos tamper?

    blueskies
    blueskies
    Scenario - Attacker has made into a system and now wants to kill \stop the AV but is tamper locked. From SIEM perspective to Monitor such events what logs can be shipped from the Event viewer? or from Sophos log directories?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Problems with Device Migration in Sophos Central

    v1t4l1
    v1t4l1
    Hello, I have an issue with migrating devices to another organizational unit in Sophos Central. I've tried using Postman for this. It works when I want to move all devices from one unit to another, but when I try to move only a specific group of devices…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Access Points offline

    JosefBergmann
    JosefBergmann
    Hi, today all access points (myself and customers) are marked as offline in Sophos Central wireless but thankfully are still working. Are there any troubles in central (EU)?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Phishing Thread - Report to Sophos - OIffice 365

    Sascha Nergenau
    Sascha Nergenau
    Hallo, der Report zu Sophos funktioniert soweit. Leider geht es nicht bei manchen öffentlichen Ordnern. Mein Benutzer hat Senderechte und ist Besitzer dieses Ordners. Wenn man dann "An Sophos senden" klickt, kommt die Meldung: Sie können…
    • over 1 year ago
    • Sophos Central
    • Discussions
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