On Friday 8 march at approx 11:00 AEDT (00:00 UTC) I got a notification in Central that it was under maintenance, which I figured would explain why i couldn't see any end-points, there were no Alarms (i always have a few Low alarms) nor run Account Health…
Hello there,
I'd want to ask the Sophos community if I can block uncategorized websites in Sophs Central? Many of our users appear to browse uncategorized websites, which I am unsure how to prevent.
Kind regards,
Damian
Hi,
Our client is having endpoint and server with XDR, Please let us know if there is a query or report available for User password failed attempt on Windows MAC and Linux systems.
Also is there an option for sending an alert for this to central…
https://intelix.sophos.com/report/0193e2da226c4e748d1eea2314d5219f/static/url
Hello, I am migrating and cleaning up our website Spectrum for Living and have run it through all the tests possible and believe that due to previous poor hosting, it is…
Hello,
We are suddenly getting this error when running the installer on 2012R2 servers, we have not seen this on other OS'
"License is not valid.
You are not licensed to install any products provided by this installer on this computer. check your…
Hi
When I try to create a new customer' I'm getting this message:
"Failed to process submitted information. Please check that data is valid."
Any idea why?
Than'x
Shay
Hi Sophos Team,
I keep getting the following error, even after resetting my password and verifying the code on different day this week as well as different occasions.
Error Message: Authentication failed. Please check your credentials and try again…
Hi, I'm facing a issue that delay around 2 mins to get internet access even the WiFi shown connected. This issue happens after install the Sophos Endpoint. Anyone facing the same issue like mine?
Hi,
If I want to install the inplace auto upgrade from W10 to W11, it is blocked by Sophos without any notification. If I stop the HitmanPro.Alert service, the upgrade works. My invocation is as follows: setup.exe /auto upgrade /priority normal /noreboot…
Hi there,
we've client with Sophos Intercept X installed and figuring the Heartbeat-Feature within our Sophos XG 135 out.
My "problem" is, that our Windows Clients are recognized as "username@domain.tld", if i view the "Current activities" in the…
I created a Threat Protection Policy and enabled Deep scan and Scheduled it for only one file server.
Today, I'm trying to find the log of the scan and see if it deleted or quarantined anything. Where can I find this?
Hi, We are trying to add DUO as an Identity Provider, It has 2 ways to do it by SAML and OpenID, but in Sophos Central there is no way to setup a generic SAML identity provider, It is just AD and Microsoft products, and talking about OpenID you are using…
Later this month we will be adding security to the "Manage Login Settings" and "Manage MFA" experiences. For users who are already using Sophos Central MFA, we will require a validation of their identity using Multi-Factor Authentication (MFA) before…
All 4 are either Old Servers we removed from the active list in central after uninstalling Sophos and turning them off for good or Servers where we never installed Sophos to begin with. All of them are no longer listed in our active directory and no longer…
Hallo,
ich kann mich am Sophos Central
https://central.sophos.com/manage/login
nicht mehr anmelden.
Wenn ich das Kennwort zurücksetzen will erhalte ich den Verification code. Dieser wird aktzeptiert.
Beim Passwort ändern erscheint dann:
Authentifizierung…
I would like to create the customer role of an admin. Policies should only apply to the assignment. Only if I do this I can't add any peripheral devices as an exception.
The policies must also be able to be edite or i'm wrong. Is there a way to allow…
Hello,
so far i havent been able to get email alerts from Sophos Central as i would like to. Only alerts i am getting are basicly from firewall when gateway is up and down and those are actually low and high alerts.
Why i am not getting alerts about…
We’re excited to announce changes designed to enhance Sophos Central login and new user enrollment. These enhancements are now available when signing into all Sophos Central applications.
What has changed?
User PIN Requirement Change to 6
During…
Hi, on some Windows Server 2016/2019/2022 i get this message: Diese Windows-Version unterstützt nicht Azure Code Signing. Aktualisieren Sie Ihr Gerät, damit weiterhin Sophos-Aktualisierungen stattfinden. Siehe das Support-Dokument 45019. I have reviewed…
Within Sophos Central, i can see my firewall in "Firewall Management - Firewalls," however it does not show under licensing, and trying to claim it when in the licensing interface, it says that I've already claimed the firewall.
HI Support,
As per the below screenshot, I have only PartnerReadOnly access but when I click to “Settings and Policies” nothing is displayed – see 2 nd screenshot below.
On January 20, 2024, our new streamlined navigation for Sophos Central Dashboard will fully replace the older left navigation. You will still be able to use the opt-in experience toggle until that time.
As part of the replacement, the background navigation…
Hello,
I am trying to create a case from the threat analysis center. But when I go to the "Cases" section, the "Create a Case" button is missing. Also, when I go to the "Detection Section", I choose a threat, and then click on create a case, but under…