Hello, we would like to update SFOS/XGS appliances of our customers to v21 with central. We have to use central because there is no other way to do this scheduled at night. Version 21 GA was 17.10.2024 and the update is still not possible to do with…

Hello everyone. I would like to suggest a new idea. In DLP reports for (Endpoints) and (Email). We noticed that the report does not show the column (Rule Content), the content of the rule, only its name. We would like to suggest as an idea…

Hello together, are you aware of any problems with Sophos Central? I am asking because there are no more entries in the XDR under Threat Protection\Dashboard\ Detection since today. Datalake and Live Response are unchanged and still set to active. Queries…

a user has been given a new computer. the old computer has been assigned to another user. two computers are now assigned to the current user. how can i remove the one that is no longer used from the old computer, since it is no longer in use? does anyone…

Hi, I am using the following code to move a device from one sub-estate to another: function Move-Device { param ( [string]$apiKey, [string]$fromTenantId, [string]$toTenantId, [string]$deviceId, [string]$OrgID ) # Define headers for…

We've been synching between Sophos Central and MS Entra for a couple years now without issue. A couple days ago, MS sends an alert stating that the Enterprise App that was created for this synch is using ADAL and needs to be migrated to MSAL. After jumping…

Hello, I am using trial Endpoint for checking solution. I want to check allowing app (whitelisting) function. I found some explanation it can be done through Sophos Central setting Unfortunately, I cannot use phone camera in office because of…

1) Please mark several computer/server objects and enable “Change group” as a function, otherwise this is very tedious when dealing with many computers. I can't find any other suitable way to carry out such moving actions (with filters) in bulk than individually…

Hello Team, I'm unable to login sophos central account with my username "laxmanbisht@vlsfinace.com" due to this I'm usable to register my firewall and going to live with XGS hardware.

We have a goal to help a customer see what servers & endpoints are protected & not protected by sending them a report on a regular basis. Be really nice to send missing heartbeat reports as well. No option that I've found in Central - Central is unaware…

Hello, We have a Sophos Central account with about 150 computers and 25 servers. XDR is used. The licences have currently been active for about 8 days, but no detections have been displayed so far. Could it be that nothing has been detected so far and…

Hello I am with this issue in my Sophos Central. This happen sometime. Whats is this issue? How i can resolve?

Hello there, I'd like to know how I can enable backup in Sophos Central so that we can back up our policies, events (generated by our endpoints), and anything else that has been saved within Sophos. Any help much appreciated. Kind regards, …

Hi Sophos, On the Sensor Location pane of the dashboard I have an Endpoint showing as being in a country I wouldn't expect it to be. I'm not immediately concerned with the above fact, but I'm interested in knowing how Sophos calculates the location…

I've a sophos central account without subscription. But I want to use my email address another central account add user role as like as super admin. Is that possible? If possible, How to deploy this?

I want to make a report of detection from sophos central, but there is no such a button to export those kind of data. I need 'detection rule', 'date', 'category', 'severity' contents in this report. Someone know how to make this kind of report…

Hi, we use Sophos on MAC's and i have some questions........ * We have a group calles MACs. When we install Sophos on a MAC is it possible to auto assign to this group? * Is it possible to create scopes? E.g. that our MAC admin only can administrate…

Hi all, i've got a false-positive outbreak detected on one fileserver. There're around 100 Items in Quarantine - alerts spread over 6 pages in Events-Section in central. i went through that list multiple times but was able to release 95 elements from…

When modifying one of our custom roles in Sophos Central for our IT Helpdesk staff, we wanted to allow one of them to do a directory sync from within "Directory Service" under the the e-mail protection settings. When I grant the custom role "Full" access…

Can we add CIXA for 20 user license and Cixa xdr for 30 user in one Sophos central portal

And even with 6 or 7 new starts the device still shows the wrong user in central. When I look up the correct user it shows 0 devices in the management studio. The user is local user in windows is logged into their Microsoft account and is synced with…

Big thanks for the answers to my queries in the suitable product for scanning files, folders on RHEL with no internet connectivity - Discussions - Sophos Central - Sophos Community ticket. I have two follow up questions and I prefer to ask in a separate…

I am trying to download an endpoint installer from sophos central, but after I click on Download Complete Windows Installer the download does not start and the page returns to the dashboard. Is there any other way to download the installer? if not…

We have been receiving alerts indicating that a device has been detected as a duplicate. We would like to understand the cause of this duplication in Sophos, especially since the device has the same ID and user associated with it. Additionally, could…