Hey there, For the last few months, we have been getting lots of alerts that say the following: "Device failed to update because it does not support Azure Code Signing. See knowledge base article" As i understand it, sophos changed something…

When I login Sophos Central, there is message highlighted to orange today. the message says " Because we implement the system migration, some licensing operation will be unavailable at the first week of October." "you would not activate/deactivate…

Hi guys, Is there a possibility to display the firewall data persistently in the threat analysis and not only via queries? Where can I see in the Threat Analysis Center whether the data from the firewall logs was included in the detections? Is it…

I'm having a hard time looking for information about this. I'm considering on getting the licensed version for the solutions I currently use and plan to use in the future, but I need to know if your product line is something I can afford. So my questions…

This is so frustrating. I have 60 odd clients and have to expand them all one by one just to get a snapshot of what versions all their firewalls are running. Can we get a simple "Expand all" button?

Hallo, ich versuche mich bei dem https://central.sophos.com/ ein zu loggen. Ich mache einen neuen Account. leider verweist er mich ständig auf einer anderen Seite von Sophos admin center. Alles gemacht Cach clean anderer PC genutzt neuer PC genutzt. Was…

Is there a way to disable the alerting of L2TP / IPSec client disconnects. Each disconnect generates an alert to Sophos Central. This is unnecessary, generates undo noise and is totally annoying. Site to Site VPN alerts are acceptable and desired, but…

I want to know about the conditions that Sophos license works. we can check the number of licenses from the "License" button that appears when click account name at the right side. And it means the number of devices that i installed. However…

I'll start off by saying that it works using an InPrivate window in Brave and all other browsers, but not a normal Brave browser window. I haven't been able to log into anything Sophos related for several weeks now using a normal Brave Browser tab on…

Can anyone explain why the two reports are inconsistent? The deeper I dig into Sophos Central Reporting, the more I realize it doesn't work as expected. RED Tunnel DOWN Report RED Tunnel CONNECTION RESTORED report

Currently the only way home users can access their Sophos Central account is through a web browser.. Since there seems to be an app for everything nowadays, are there plans to ever release an app that can do this instead for home users? Or is this only…

Hi everyone I need to receive real-time alerts from my devices that have the sophos agent installed. All alerts (high priority and alerts) How can I enable it in my central admin? i created a custom rule like from the picture Thank you

I want t add an admin - logged in as super admin, but cannot follow the instructions: Where is Settings & Policies ?

Hi, customer has like 300 subscriptions fo Intercept-X Adv for Endpoint and 100 subscriptions for Intercept-X Adv for servers. There are internal departments within end-user and they would like to keep this on one tenant but split subscription across…

So, this still hasn't been done (link at bottom of post). For users to access the SSP, we have to send all users an email link, they have to sign up for a Sophos Central account, set a password, go through all the MFA requirements and then once that…

I have 2 type of licenses in my Sophos central - Intercept X Advance & Central Managed Detection and response complete server. We have Office 365 for all my end users. My question is, can I integrate " Microsoft Office 365 Management Activity API" in…

Today there is something like DNS or Loadbalancing issue when connecting to Sophos Central. If you managed to get logged in, central performs fine. But the login page is sometimes not loading. even blank, white page: an other try and it loads…

Hi All, We are experiencing an issue where we are unable to get into the Partner Portal - Managed Sophos Central in a timely manner. It stalls in bringing up the 2FA page and it can be anywhere from 2 to 15 min with the longer times timing out and…

Hello everyone, During the partner roadshow in Hockenheim, I vaguely remember that it was mentioned in some presentation that there is a way to check/monitor whether firewalls are properly sending their backups to Sophos Central. When I look at the…

Unable to login to Manage Sophos Central - Get a blank screen with the spinning circle of dots.

A few months ago I was testing a sophos xg firewall and created an account. I recently noticed I was getting a lot of heartbeat notification emails from sophos in my spam folder. I tried to log into my account to disable those and found that I couldn…

Ave collegae, is it possible to install / run the central ad sync service on the same instance of an updatecache / message relay server? salutans Harry

Hello, is it possible to add a website to the Global Settings / Website Management via API? Can't find anything via googling. Regards UTMaddict

I am using the migration wizard to move to Sophos Central and have synced the required AD Groups. Groups are syncing without issues, I have selected to sync OU's only. In the wizard you can see the group/location of the device and the corresponding group…

Hi, I have just started with Sophos firewall. I have made a Sophos central account, but I can’t login to it. I have tried to reset the password and I can’t do that either. I have tryied in "incognito/private" browser window and it is still the same…