• Automatic language change

    kerobra
    kerobra
    Since a few days, all our logins to Sophos Central Accounts (partner/customer) are automatically switched to "German", but we prefer using all accounts in "English". I can change the setting only for the current session, with the next login it begins…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Add option to disable caching of updates that have already been installed.

    Pegasus
    Pegasus
    Related to case #050608098, I discovered Central Endpoint (Server on Windows) keeps a multi-gigabyte cache on each endpoint. Please add a "minimize disk space" option that deletes updates as soon as they are successfully installed and does not keep a…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Non working 2FA setup for Sophos Central

    Joshua WONG1
    Joshua WONG1
    Hi Recently I created a user account to log into Sophos Central. Once I provided the password, the site stated that I need to create a 2FA method. I clicked Next and I was prompted to enter a security code sent to my email and I had to create a 6…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Display the date for each component updated in Sophos Central Dashboard and Endpoint UI's

    John Salas
    John Salas
    Hello, It would be a very useful feature to display the date each component was updated in the Sophos Central Dashboard and Endpoint UI's This would match on the 'Endpoint Self Help -> Policy' UI the last time policy received. It would also be useful…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Feature Request: More specific role management

    Heiko Forro1
    Heiko Forro1
    Hi, in Sophos Central it would be nice to create more specific roles. Especially for Firewall management. In the firewall itself you can create very specific admin roles. In Sophos Central you automatically have access on all firewalls, as soon as you…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Indicate a reboot is needed on the Sophos Central Dashboard

    John Salas
    John Salas
    Hello, It would be very helpful not to have to select each computer to determine if a reboot is needed on the Sophos Central Dashboard. Could a information icon be shown on the 'View and manage your computers' to indicate that a computer needs to be…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • SIEM API script timing out

    stoomart
    stoomart
    Our SIEM stopped collecting events around 9:55am PDT today and is reporting the following: Retrieving results starting cursor: [redactec] URL: api5.central.sophos.com/.../events Error "HTTP Error 504: Gateway Timeout" (code 504) on attempt #1 of 3, retrying…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Downloading Reports From SOPHOS Central

    Sophos User6519
    Sophos User6519
    Hello! I am wanting to download a report from SOPHOS Central to show me all the devices it currently protects and for it to show me the exact Make and Model of the devices as well as the users that are using them. I want to find any older model HP…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Sophos Central can't login (US East Coast) though status says its working

    Wayne Folta
    Wayne Folta
    Trying to login to Sophos Central and it's indicating Microsoft errors. Sophos status website talks about login errors in Australia, and claims everything's been running for 9 hours without problems. Except for Ireland, where I'm not. So the status page…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • I've discovered one of my favorite new things...

    Steve Klassen
    Steve Klassen
    It took a little while to grow on me, however, having to get a text code multiple times a day, to be able to log into SOPHOS Central on my own computer is just delightful. I didn't think I'd like it at first, however, now I find myself wishing that I…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Where is the Sophos Central data stored? Phish Threat...

    AndréB
    AndréB
    Hello together, the Sophos Central Phish Threat product is in privacy review in our company. We are located in germany and we have to know where the Sophos Central Phish Threat data is stored? Europe? Country? Best regards
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Sophos Central report scheduling - Unable to do

    Sujit Jha1
    Sujit Jha1
    There is no option to Schedule a Sophos central report under Logs and Report Section, Can anyone help ?
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • E-Mail notifications exclusions

    Dennis Haschke
    Dennis Haschke
    Hi, i have configured E-Mail notifications: https://docs.sophos.com/central/Customer/help/en-us/ManageYourProducts/Overview/GlobalSettings/AlertEmailSettings/index.html#custom-rules Is it possible to exclude some servers from the notifications? Regards…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Recoup LIcense count

    Sophos User1483
    Sophos User1483
    We have a number of devices that haven't been seen recently. We believe these devices may have been re-imaged or decommissioned. Our thinking is that if we deleted or removed the device from Central, it would recoup any licenses such as Protection or…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Microsoft API permissions missing - What does it mean?

    Benedict Müller
    Benedict Müller
    Hi there, we received this mail over the weekend but cant find an answer in any documentation. Can anybody help clarifying what this means? Thank you all, Benedict
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Red banner for unsupported OS in Central appearing every few minutes

    AndyR
    AndyR
    Since the weekend I'm seeing regular red banners listing unsupported OS in Central. I do have a handful of these Win7, 2008 etc so expect to see these alerts when I login to Central first time each day. However, even though I dismiss these banners they…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Third Part Integrations - 1 Issues

    AndyR
    AndyR
    I have the third party integration for 365 Audit Logs enabled in Central. This was enabled a week ago and continues to work well, I'm seeing data from earlier this morning and the connection as shown in Central as Connected. However, looking at the…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Sophos is not registering As AV of record

    Joseph Bagwell
    Joseph Bagwell
    Our sophos plugin for automate is not registering in automate as AV of record. AV of record is detected by Registry files and new installs appear to not include those entries.
    • over 2 years ago
    • Sophos Central
    • Discussions
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