• An Error When try to manage firewall from sophos central

    Abdallah Hussein Abdel Dayem
    Abdallah Hussein Abdel Dayem
    Hello to all , i have an error when try to manage firrewall from central it give me " the firewall is not responding to the login request as fast as expected. please wait a while and try again, or check that the firewall is not experiencing any internet…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • We need Sophos Central CIS Benchmarks for hardening Sophos Central.

    Raashid Qureshi
    Raashid Qureshi
    Hello Team, Could you please share the Sophos Central CIS Benchmarks pdf for hardening Sophos Central?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Application Control - Blocking all Wscripts but allowing one

    zulra
    zulra
    Hi All, We have application control currently set to block Microsoft WSH WScripts, and want to keep it that way. However we have a VBS script that uses Wscript that ideally we want to exclude, so it can be run on endpoints without disabling application…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central reports Tamper Protection off but list is empty

    Ian Warren
    Ian Warren
    Sophos Central is telling me we have a machine with Tamper Protection off but it can't show me which one and (click on device in the report and it show me a list of machines with any protection off but it's a list of zero machines. Click automatically…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central: Service unavailable

    LHerzog
    LHerzog
    Service unavailable or 502 Bad Gateway when calling https://central.sophos.com Germany region. Some devices do not get Heartbeat. Any known issues with Central? Status page says: all fine
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Endpoint Isolated how to un-isolate or open Anydesk for RDP connection.

    Werner Smit
    Werner Smit
    Good Day, We've had some instances where either Sophos protection service or Network protection service might not start up. This cause the computer to become Isolated but we cannot un-Isolate unless we restart or use Admin rights to start the service…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Does the Server Protection (EAP) provide a security heartbeat to Sophos Central?

    alan weir
    alan weir
    I am testing the Endpoint Protection and Server Protection EAP. I have downloaded the server protection and deployed it on my home DNS server which is running on Ubuntu. It has installed successfully and is registered in Sophos Central in the Server…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • CW PSA Sync for MDR Complete not working

    jamesharper
    jamesharper
    Our PSA sync to Connectwise is working perfectly for all products except MDR complete. Only "Central Managed Detection and Response Complete Server" is syncing, except when I run a sync I see that line item briefly change to "Central Managed Detection…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • sophos azure ad sync

    TimAlbertson
    TimAlbertson
    We onboarded a new client with a large Azure list of users. The tenant sync with on prem AD and they sync everything. I am trying to get my head around Sophos syncing based on Group ID or group filter. We really only need about 50 mb's synced. The way…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Überwachungsprotokoll

    Torsten Folz
    Torsten Folz
    Hallo zusammen, habe leider nichts gefunden und muss euch fragen. Kann man in der Central eine Benachrichtigung einstellen, wenn an der Konfiguration etwas geändert wurde (durch einen 2. Admin z.b.) Ich sehe es in der Central im Überwachungsprotokoll…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Suppressing alert about azure code signing

    needsomesophoshelp
    needsomesophoshelp
    Hey there, For the last few months, we have been getting lots of alerts that say the following: "Device failed to update because it does not support Azure Code Signing. See knowledge base article" As i understand it, sophos changed something…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Announcement about System Migration in Sophos Central

    Kyohei Urano
    Kyohei Urano
    When I login Sophos Central, there is message highlighted to orange today. the message says " Because we implement the system migration, some licensing operation will be unavailable at the first week of October." "you would not activate/deactivate…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Adding basic hardware information to Sophos Data Lake hydration queries

    BostjanR
    BostjanR
    Hi, we wanted to use Sophos Data lake scheduled queries to check periodically if our HW and SW inventory database is up to date. We noticed that not a lot of HW info about endpoints is populated to the Data Lake with hydration queries but it can be…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Exploit mitigation or ransomware wildcards and variables and using the "$" variable

    Slappy
    Slappy
    Anybody else tried using the "$" variable to exclude a filename and not work?? Looking at the article: Exploit mitigation or ransomware wildcards and variables - Sophos Central Admin Is says this: VariableExample $ All available drives. For…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • API Request Consumption

    m33rk4t
    m33rk4t
    Hi all, Do you know if there is way to check the number of API call make during the day or something ? I can't find a way to check the API consumption.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central Access

    Eric Korir
    Eric Korir
    Hello Sophos Community, I have a challenge accessing Sophos Central. After successful user ID and password login, I get stuck on the next verification level requiring Security Code as shown below: Sophos doesn't sent the code. Where do I get the…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Coming Soon: Sophos Central Navigation and Notifications Beta

    Shannon Emmons
    Shannon Emmons
    Beta has been enabled on September 19th, 2023. Please see the Beta announcement in our new Central Open Beta channel for full details. Exciting updates are coming to Sophos Central during the week of Sept. 18 th ! You’ll be able to try them out risk…
    • over 1 year ago
    • Sophos Central
    • Release Notes & News
  • Adjustment of the SOPHOS threat analysis

    Daniel Kleine-Moellhoff
    Daniel Kleine-Moellhoff
    Hi guys, Is there a possibility to display the firewall data persistently in the threat analysis and not only via queries? Where can I see in the Threat Analysis Center whether the data from the firewall logs was included in the detections? Is it…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • unistall agent without tamper protection

    Amoruso Roberto
    Amoruso Roberto
    Hello i need to unistall agent but i can't disable tamper because i don't see client on my control center (i don't know the reason!) how to do? I read many post but i can't modify Sophos MCS Agent registry key (access denied, i tried to change permission…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Question on licensing

    hot head
    hot head
    I'm having a hard time looking for information about this. I'm considering on getting the licensed version for the solutions I currently use and plan to use in the future, but I need to know if your product line is something I can afford. So my questions…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Firewall lists

    Stuart James
    Stuart James
    This is so frustrating. I have 60 odd clients and have to expand them all one by one just to get a snapshot of what versions all their firewalls are running. Can we get a simple "Expand all" button?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central Encryption removal best practices

    Anishkumar C
    Anishkumar C
    Dear Team, Kindly share the best practices to remove Sophos encryption before expired.
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Account https://central.sophos.com/.

    Andree Schoofs
    Andree Schoofs
    Hallo, ich versuche mich bei dem https://central.sophos.com/ ein zu loggen. Ich mache einen neuen Account. leider verweist er mich ständig auf einer anderen Seite von Sophos admin center. Alles gemacht Cach clean anderer PC genutzt neuer PC genutzt. Was…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • VPN Disconnect Alerts

    Lonnie Thibodeaux
    Lonnie Thibodeaux
    Is there a way to disable the alerting of L2TP / IPSec client disconnects. Each disconnect generates an alert to Sophos Central. This is unnecessary, generates undo noise and is totally annoying. Site to Site VPN alerts are acceptable and desired, but…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • How can i manage License

    Kyohei Urano
    Kyohei Urano
    I want to know about the conditions that Sophos license works. we can check the number of licenses from the "License" button that appears when click account name at the right side. And it means the number of devices that i installed. However…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
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