Hi, We started having this issue with some workstations and laptops,

If I configure the partner site for authentication against Entra ID (formerly Azure AD), will local accounts still work? Asking in the event there is a communications issue with Microsoft. What happens if there are duplicate user names? I'm manually configured…

Hi All, I was an XG customer several years back, and I remember that if I chose to manage my XG units via Sophos Central, the local administration interface was no longer available. Is this still the case? I am in the middle of deploying my new XGS…

Hello! After one of my users logged on to the "Self-service Portal" it started receiving policy alerts. I could not figure it out how to solve this besides disabling the " Send me email alerts" button.

Hello, I wanted to see if anyone else is having issues with Restricting USB's in macOS Sonoma. I am currently on Version 10.5.1 for Sophos and on macOS Sonoma 14.1.1 Currently, I have the Peripheral Control set to Read Only for Secure removable storage…

Hi Sophos, I've created a new Custom Role in the Sophos Central portal, with no permissions but 'Help desk' access to the Endpoint Protection product. However, for anyone within this role they still see the MDR Product control panel on the left-hand…

Hello, Is it possible to log or block if user tries to run any vba macro in office applications? Regards.

Hello, we have been unable to access the Partner Dashboard since today. We can't access any customers, firewalls etc. We cannot record a ticket. We are completely isolated. What can we do?

As a partner, for endpoint protection, it's quick and easy to add, under Global Templates, a template and within that, Global Settings or Base Policies and allow/deny things across our customer base. However this isn't conducive for customer specific…

We run our VM's in a hyper-v cluster environment. We have followed our vendor and Sophos recommendation and have disabled the following files and folders to exclude from real time and scheduled scanning - https://support.sophos.com/support/s/article/KB…

Hello everyone, Just logged in our Sophos Central Partner Dashboard and all my customers are gone. There any problem reported about this?

Good day members. I Trust you are well. Our IPS report on Sophos Central shows the following IPS report. I have Traced the IP back to microsoft Data center. I would like to know is this a false positive as i have scanned the computers muliple times…

HI everyone, I was wondering if it is a way to block all the vpns using sophos central? I have the web filtering based entirely on sophos central, and it seems okay so far. One of our customers wants all the vpns blocked on the enpoinds something…

Hi, is it possible to delete a directory service? Regards Dennis

Ave collegae! Is there a way to - see / check per device (/user) - what peripheral(s) had been blocked - allow one or more of the blocked device(s) the customer prefers GUI Salvete hRy

Hi I want to adding a appliction on device SJ32ACC but its told me error adding application , and I allow by SHA256 & key applicaion used by most organisations , could you help me to fix this issue ,thx?

I cannot find any way to send a test mail from Sophos Central.

Hello, We have a Client that has 1400 licenses for Intercept X Advanced, and is using 1284 . What is not making sense is this: We have 1442 active devices, not counting Servers. How can this be? I tried to make sense of this, but I wasn't…

Just as the subject asks: Can PSTools be excluded for a single machine (for Sophos admin)? if so, how can I create that exclusion so that it's not alerting every time I try to download and install it? I don't want to create a global exclusion because…

So we install our clients to go to a specific group depending on dept. the user is in. Is it possible to move them to another group either with command line or api? I know I can do it in the cloud management, just though it might be easier to do it automatically…

Hello, i want to block accounts.google.com - docs.google.com etc. I succesfully blocked google docs but when i try to block google accounts, i can still reach that webpage somehow. Im trying from website management. What should i do? Regard…

Hello All, We are planning to implement SSO for Sophos Central admin authentication using our two separate Google Workspace domains. I had some questions on the best way to configure this access: Is it possible to configure two Google Workspace…

We are using Sophos Central Endpoint Security and is there a way to send email alerts from the alerts generated by the Sophos Threat Analysis Center? Thanks.

Hello, To give context, our leadership and information security team are concerned with alerts that I coming from Sophos. Their concerns are valid considering the email titles are: Alert for Sophos Central [*****]: A device is not encrypted. However…