We erase all excluded USB drives every 6 months and force our users to Reregister them with us. It would be VERY HELPFUL to have filter functions for the list so we can mark more devices at once and erase them. As is we have to scroll down und erase…

Is there any way to allow only Audio Devices through Bluetooth in device control?

All, I have a new and recent PUA outbreak for almost any .ZIP file on many systems on our network. These files have been on these drives for over two years. Many different files. Sme are ZIP files of old software that has been archived for project…

We have an issue where PCs are losing connection to Sophos Central and it shows them as not checking in any longer. Sophos is still running on the endpoints and updating. Sophos support is saying there is DNS issues that are causing machines to not be…

I have a web control on the Sophos firewall for the users in the office. Bud is a option for users not in the office to use Endpoint Protection - Policies - Web Control form central Now I want the option when in the office use the firewall web and out…

Hi, I have an aplication solution that is builded in Blazor WebAssembly, this one download DLL on the web navigator but Sophos block it with message: " 'zeus.mydomain.local/.../ExcelNumberFormat.dll' blocked due to filetype 'Windows Library File (dll…

Hi, I have a problem. Currently my license had been expired and I want to disable the tamper protection for my computer, but unfortunately I accidentally removed my computer from the protected device list on Sophos Central. I had tried various method…

Hi We have a program that is with a OCRM.exe file extension located on a folder in a PC-1 . From PC-5 windows 10 computer, I created a shortcut pointing to the OCRM.exe. When I click to open this shortcut, it says: This app has been blocked by your…

Hello All, I'm encountering an issue on some machine with the following version of Sophos Endpoint, Sophos Endpoint Core 2022.2.1.9 - Sophos Intercept X 2022.1.1.22 : The Software cannot Be unistalled - the Tamper protection provided is not recognized…

Hello, We have a SQL Server running SentryOne and the entire time the Sophos File Scanner causes the CPU usage to run at 50-60% making the server stay at 100%. I killed the File Scanner and then SentryOne spiked to 50-60%. After this I started the…

Hi all, I got an alert from my Sophos Central saying that "Safe Browsing detected browser Google Chrome has been compromised". I clicked on the details and not much were provided. May I know how to mitigate this problem https://19216811.cam/ . Thank…

Good Morning, One of the applications we use in our organisation has started to be impacted by Sophos Endpoint Agent. I have the following error inside the SED logs... 2022-08-24T09:25:56.232Z SED Comms Error Count: 1 Process denied authorization…

Beim hinzufügen von Ausnahmen kann keine Bemerkung oder ähnliches Hinterlegt werden ... So kann schlecht ein freigegebener USB-Stick bei Verlust zugeordnet werden und wieder aus der Ausnahme gelöscht werden... Im Alten SEC gab es die Möglichkeit bei…

Does anyone know if its possible to apply a policy option via Sophos Central Endpoint (using Intercept X) that can block specific ports from being used on a local endpoint client machine? We have a customer that makes use https://19216811.cam/ of Sophos…

Hello everyone need help for two situations: the products for which we have licenses appear on the management interface (image1). But on the Client machine, the product is missing (image3). I am also facing the following problem: A web application that…

Is anyone experiencing machines falling out of Sophos Central? We have a large amount of PCs that are missing from Sophos Central. The end points still have Sophos on them and it says that it is being protected, but Sophos Central has no record of the…

We need detect in the lan devices that no have installed the Sophos agent. We have Sophos Central in the cloud. Recently we change the antivirus solution by Sophos and we need to ensura that all devices has installed Sophos antivirus. Detect it…

It took a little while to grow on me, however, having to get a text code multiple times a day, to be able to log into SOPHOS Central on my own computer is just delightful. I didn't think I'd like it at first, however, now I find myself wishing that I…

Hello, I have a problem with myportal@work. Filename: "myprotal @work.exe" (the blank is correct). Already globally excluded this in Sophos Endpoint. Despite this, Sophos keeps deleting the exe file. I excluded the whole folder and also the file. Allready…

Hi, New user to Sophos Central/InterceptX, finding my way around most of it, but a bit puzzled with blocked websites. Using base policies etc, when a user tries to access a site deemed "dodgy" (pornhub.com for instance) they just get a standard network…

Hi, I wanted to move computers in one sub-estate into another. I disabled Tamper Protection and ran the --registeronly command which did work, however it left the computer in both sub-estates and each has different tamper protection codes. I have to…

Hi Sophos From this alert, please advice step and how to solve this case. RAW LOG Intruder Platform 6.1.7601/x86 v37 06_3c PID 111064 Enabled 005D2E3C1DBF9104 Silent 0000000000000100 Application C:\Program Files\Mozilla Firefox\firefox.exe Created…

How do I stop Sophos Endpoint from notifying users that Microsoft YourPhone is blocked 100 times a day? We want it blocked but our users don't need to know that it's blocked over and over throughout the day. I don't want to set "Focus Assist" to "Priorty…

Hello, we have created global exclusions based on our vendors instructions for real time scanning of our infrastructure applications that we feel are safe. Now we want to create exclusions for applications/processes/files that we feel are safe on specific…

Hi, I have a laptop that was last reported active over a year ago, suspect it is no longer in use. The device is showing as encrypted on Sophos Central if I remove the device does the encryption license become available so I can use it on another device…