• Comments in SCX files works

    Sophos User5136
    Sophos User5136
    I came across a couple of these threads mentioning that commenting didn't work in JSON, but it will as long as you put them in the right area. If you put the comments just outside the child set, then it will import the SCX without an issue. Example…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • No response from gateway

    Gerald Werner
    Gerald Werner
    Sophos XG XGS116 (SFOS 20.0.2 MR-2-Build378) has problems with ipsec vpn. The Sophos Connect client shows "No response from gateway [Adress]" So we took a look on the firewall at "Administration" and "Device Access". Here we have IPSec selected. …
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect won't function without VPN Portal enabled.

    Josh Rogalski
    Josh Rogalski
    We have a Sophos XGS 6500 and our users utilize Sophos Connect as our off campus VPN client. Recently we ended up with some malicious user or users trying to login to our VPN web portal and locking out many accounts. We turned off the VPN portal, but…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Remote IPSEC VPN doesn't work after configure SD-WAN route

    Ravin
    Ravin
    Hi, Good day! I am looking for guidance regarding my network configuration involving two ISPs connected to my firewall. One set as active and the other as a backup. This setup has enabled us to utilize Remote IPsec VPN effectively. I am currently…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SSl VPN

    Vanja Hornjak
    Vanja Hornjak
    Hi all, I want to upgrade SFOS from 18.05 MR5 to 19.5.3 MR3 What will happened with SLL VPN users ? Are their SSL VPN certificates will regenerate and they have to download new SSL VPN configurations, or not? thanks,
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • IPSec V2 Verbindung mit 1:2 Subnetzen

    karsten_boldt
    karsten_boldt
    Moin, Ich will zwei Standorte verbinden. Auf der einen Seite ist ein Subnetz die sich über eine PFSense auf die andere Seite über eine Sophos XG mit zwei Subnetzen verbinden soll. Phase 1 ist kein Problem, aber es wird nur ein Subnetz verbunden. Wenn…
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • cant download SSL config - failed to download the file

    Sophos User1175
    Sophos User1175
    hi all, when i go on my SSL VPN portal to download my SSL config i get this message everytime i try to download it "failed to download the file if the problem persists , check with IT" thanks, rob
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • VPN Resolve Error

    Revan
    Revan
    Hallo, seit ein paar Tagen habe ich Probleme mit dem SSL VPN. Ich habe es mit OpenVPN Connect und mit dem Sophos Connect Client probiert. Der Sophos Client sagt mir das er die DNS-Adresse nicht auflösen kann, OpenVPN gibt auch einen Resolve Error…
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • RA VPN connection issue with Russia Location

    Binary Support
    Binary Support
    we are getting issue with our users in russia with the Sophos VPN Client. we have tried re-installing the sophos vpn client on the device but the issue still remains the same , error code : received connection reset from gateway. connection is established…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • SSLVPN connection just stops responding

    Stuart James
    Stuart James
    I have this really strange problem where SSLVPN connections crash after 6pm. Setup as a full tunnel and works fine throughout the day and then at night time everything just dies. When first connecting to the VPN everything works fine for about a minute…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Ipsec VPN couldn't established.

    Dinesh Kandeeban
    Dinesh Kandeeban
    Hi, I have configured the tunnel from DC to another location, The tunnel couldn't established. I don't know what is the reason the tunnel has down. I have debug the issue still unable to find out the issue, please assist me to resolve the issue
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • VPN Tunnel Abbrüche beim SSL VPN

    Net-Admin-KZV
    Net-Admin-KZV
    Hallo Zusammen, aktuell haben wir das Problem, dass immer wieder die SSL VPN Tunnel abrupt abbrechen und die User aus sämtlichen Sessions fliegen. Diesen Fehler hat nur ein kleiner anwenderkreis, diese haben das aber mehrfach am tag und haben unabhängig…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • Sophos VPN

    Yasha Burns
    Yasha Burns
    Hello, Recently one of our clients contacted us about purchasing some new Sophos firewalls. They had some VPN settings on their old Meraki firewalls. We have the VPN settings now, but it seems like most of these settings don't even exist in the Sophos…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos site to site VPN changes take long to apply, changes dont apply

    Rog163
    Rog163
    Hi All - ive had this issue for over 2-3 years now - when trying to make changes on site to site vpns - either the changes take long to apply, dont apply or need to apply several times. i try to change local ID for example on an existing site to site…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Disconnect after 30600 Seconds, but cannot find this value

    Gerald Werner
    Gerald Werner
    We use Remote acces VPN with our XGS2100 (SFOS 20.0.2 MR-2-Build378) and Sophos Connect client. All VPN Connections disconnect after 30600 seconds oder 8,5 hours. In the Profile we do not have any lifetime or margin set to this value. Phase 1 Key…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • VPN with Drayteks constant disconnects

    Andrej Pirman
    Andrej Pirman
    Hi, I have a bunch of XGS firewalls in main offices of my customers, which have branch/remote offices with Draytek routers, different models. I have not paid attention till now, when one of those reported intermittent issues with Site2Site IPSec VPN…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Probleme mit Sophos XGS IPsec-VPN (iPadOS) und Deutsche Telekom

    Dome96
    Dome96
    Sehr geehrte Community, ich habe ein Problem mit iPadOS und der IPsec-VPN-Verbindung in Zusammenhang mit der Telekom. Beim Versuch, einen VPN-Tunnel von meinem iPad aufzubauen, gelingt dies nur unregelmäßig. Lediglich (geschätzt) 2 von 10 Verbindungsversuchen…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • No traffic through VPN tunnel

    b_trahn User
    b_trahn User
    Hello, I have a problem with an ipsec Site to Site tunnel. The tunnel is being built, but no traffic is going through the tunnel. The remote station is connected to a router via LTE and a Dyn DNS entry. I checked local and remote subnets. The firewall…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • NAT between RED20 and IPSec on XGS v20

    Heiko Dammlaks
    Heiko Dammlaks
    Hi I need to translate packets between an ISec and a RED 20. There is an IPSec tunnel with 172.18.10.0/24 on the remote site and 172.26.143.1/24 on the Sophos. I have a RED device with 192.168.54.1/24. I would access form REDs subnets hosts (maybe…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS RED 20 WLAN

    Timon Fuchs
    Timon Fuchs
    Hallo, wir implementieren derzeit eine Sophos XGS 3300 und die dazugehörigen RED 20 mit WLAN-Modul und zusätzlichen APX. Wir stellen derzeit erhebliche Perfomance Probleme im Bereich WLAN fest. Folgendes Testszenario: FritzBox mit 5G - > RED 20…
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • NAT over IPSeC Site-to-Site VPN

    Dimitris Roubos
    Dimitris Roubos
    Greetings fellow members, I have 2 networks with 1 sophos firewall each, network A (Public IP/80.80.80.128, Local Network/192.168.20.1/24) and network B (Local Network 192.168.10.1/24). Sophos B XGS107 ( SFOS 19.5.3 MR-3-Build652) Sophos A XG135…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Ich kann keine VPN Verbindung aufbauen

    Dominik Koop
    Dominik Koop
    Hallo Zusammen, ich habe das Problem das ich keine VPN Verbindung aufbauen kann. Ich wollte eine VPN Verbindung über SSL VPN aufbauen mit dem OpenVPN client doch das funktioniert nicht. Ich habe die einstellungen so wie hier: https://docs.sophos.com…
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • Cannot use web proxy on port 3128 from SSLVPN

    EdmundSackbauer
    EdmundSackbauer
    Really strange, it used to work and I could use the interal web proxy on port 3128 when connected via SSL-VPN (not "full gateway", only my LAN network is routed via tunnel). Since a couple of months that is not working anymore. Tried checked different…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • HOW TO CHECK FOR UP TIME IN IPSEC VPN TUNNEL

    eFrancis
    eFrancis
    Hello All, The client has requested to know the uptime in the IPSEC VPN Tunnel. Sophos Model: XGS4500 Thank you
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • No local DNS when connected to SSL VPN

    Joe Schmoe
    Joe Schmoe
    From my Android phone using openvpn and the ovpn config from my Sophos box, I can connect to my network. I can get to my servers from using their IP, but I cannot get hostnames to resolve. In System > Administration I have DNS turned on for VPN 10…
    • 3 months ago
    • Sophos Firewall
    • Discussions
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