• Finding SIP traffic in logviewer - how?

    rfcat_vk
    rfcat_vk
    Hi folks, I am investigating why one of my VoIP phones has failed. I have searched logviewer and its many sub-menus and not able to find any SIP traffic (UDP port 5060) or even using the ATA's IP address. Please advise how I find the SIP traffic?…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • RED zu RED Verbindung

    Chris Jungmann
    Chris Jungmann
    Moin, ich habe ein Problem mit unserer Sophos XGS Konfiguration. Ausgangssituation: - Sophos XGS | SFOS 19.0.1 MR-1-Build365 - P1-PRODUKTIV - 172.20.0.1/16 Netzwerk (Zone LAN) In diesem 172.20.0.1 Netzwerk befindet sich die VoIP TK Anlage…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • XG19.5.1 Consistent NAT

    Gareth Hill
    Gareth Hill
    Good afternoon All, I've been asking by our VOIP hosting service to enabled Consistent NAT on our Firewall XG. However I can't find out if that's possible nor how to do it. I have searched, and people mention it being available in V18, but nobody has…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XG430 blocks VoIP from PBX

    Hanfland
    Hanfland
    Hello everyone, last Friday we set up an XG 430 in bridge mode. (Port 1 + 2, same zone) So far everything works perfectly, but now suddenly all IP phones have no connection to the PBX. Also it is not possible to access the web interface of the PBX…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • 3CX using Sophos Loopback Not working

    Ryan Holmes
    Ryan Holmes
    Hi There, I'm learning my way around Sophos FW and have decided to learn 3CX systems and to see if I can get a IP Phone to provision via the internet. So far the system works and I have checked the ports and they open. I know this because I've tested…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • VoIP-"Allow"-Rule randomly blocks traffic

    Anthony Stang
    Anthony Stang
    Hello, this is my first time on here so please be patient. I´ve been experiencing some problems with our current VoIP configuration on out XGS2300 that i can´t seem to find an explanation for: I´ve built a bidirectional rule as follows: Any Zone…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG VoIP Problem

    Pascal Vieth
    Pascal Vieth
    Hello community, we configured our new Sophos XG Firewall and now we have a problem we are not able to solve. When we use the VOIP Client on the PC everything works fine. (Incoming Calls, outgoing calls etc.) When we use the hardware phones and…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to Prioritize VOIP Traffic on XGS?

    kentiler
    kentiler
    Hi, We are using a Sophos XGS 2100 for our office with a single WAN connection. I've been searching for a solution on how to prioritize VOIP traffic because we are getting some quality issues from time to time, but have less than 4 concurrent calls…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • UDP Nat Timeout - RED20

    Patrick Neumann
    Patrick Neumann
    Hallo, aufgrund massiver Probleme mit VOIP/Anmeldung Voip Geräte - habe ich mit diesem Befehl " set advanced-firewall udp-timeout-stream 180" den UDP Nat Timeout auf 180s gesetzt. Sophos XGS XGS116 (SFOS 19.5.1 MR-1-Build278) Das Problem war damit…
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • Cloud VoIP and XG - Need basic help

    Nicholas Bethard
    Nicholas Bethard
    I'm trying to get a SIP device on my network to work with RingCentral and I'm having bizarre issues. Its successfully registered. I've tried setting the proxy to both UDP and TCP and get the same behavior. I've tried unloading the SIP module in the XG…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • After replacing UTM vs. XGS VoIP calls from other sites have no audio

    Martin Nowak
    Martin Nowak
    Hi all, we recently replaced the SG115 with an XGS116. We have rebuild all the FW rules and NAT exactly the same as it was in the SG115. We have two other sites connected to the XGS which are accessible both ways. Below picture show the firewalls. I…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos v19 | VoIP configuration

    Tharindu Premarathne
    Tharindu Premarathne
    Hi All, One of the customers has a few VoIP phones in the premisses and I'm struggling to configure the connectivity between phones and the router I don't know whether this is a simple question or not but I need some help. ISP sip trunk port IP Address…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SIP high latency connection internal network

    Maykon Nogueira
    Maykon Nogueira
    XGS2300 (SFOS 19.0.1 MR-1-Build365) We are experiencing high latency in connections on our internal network in the sip protocol, reaching over 100ms> in local network , we reviewed the entire structure, installed a new center and the latency continues…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • ISSABEL one side voice block with SOPHOS XG Firewall with configuring SD-WAN with Primary Link ( ISP-1 )

    GSL HSPL
    GSL HSPL
    Currently, I'm using the SOPHOS XG firewall in my office There are two ISPs: a primary ISP ( SuperNet ) with a dedicated link of 40Mbps, and a secondary ISP ( Transworld Home Fiber ) with a 100 Mbps shared link, and I want to configure my voice server…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VOIP Issue with Sophos SSL VPN

    AHMED SHATA
    AHMED SHATA
    Dears Good Day. We have CUCM in our company. and internally we use desktop phones plus softphones (Cisco Jabber). without any problem but when we try to use SSL VPN, it's connected and I can reach all servers and files. When I try to use the softphone…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Google Meet Slow via Sophos

    Rudianto
    Rudianto
    Dear All Need Help. i Have an Issue. when i use google meet via sophos, the connection is slow. but if not through sophos, google meet it runs smoothly. Please Help
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Stuck SIP NAT since 19.0.0

    jamesharper
    jamesharper
    Since upgrading to 19.0.0 we have a recurring issue where SIP connections get stuck without NAT. As best as I can tell: Firewall starts up, WAN connection(s) are not up yet PBX sends SIP packet to ISP Sophos XG records connection without any NAT…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Use 3cx Phone from outside network

    Hiren Bhatt
    Hiren Bhatt
    Hi Team, I`m running Sophos XG 135 firewall. I `m using 3CX for CRM. I want to setup IP Phone outside my network(Home). Soft Phone is working fine but I want to use IP Phone. Can you please help me to achieve this. My email id is hiren@bmg.ng…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VOIP on Site to Site IPSec VPN

    nidz
    nidz
    Hi, Yesterday we received a complain regarding VOIP in our branch, they said they cannot hear us but we can hear them. whenever you dial them phone will ring but when they received the call its just blank. Now 3 stores complaining about this issue.…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VoIP Telefon hinter RED keine Verbindung zu TK Anlage hinter XG 230

    Stefan Nacke
    Stefan Nacke
    Hallo zusammen, das RED SD 20 ist konfiguriert ( "Standard/Unified" ), Netzwerkzugriff allgemein ist möglich. Jedoch verbindet sich das Telefon nicht mit der TK-Anlage. Am Hauptstandort ist das OpenStage CP200 per VLAN im 10.10.100.x Netz und greift…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Noise in audio stream over VPN and RDP

    Dennis Kirschner
    Dennis Kirschner
    Hello, we have problems with the following scenario: In the company there is a remote desktop server and a VoIP phone system (Starface). The HomeOffice users connect with the Sophos Connect Client (SSL VPN) to our Sophos XGS116w (SFOS 18.5.2 MR-2-Build380…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Traffic Shaping for VoIP usage in SFOS 19

    Andrea Giacomin
    Andrea Giacomin
    Hi, regarding this thread , is there new features in version 19?
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote VoIP Connecting to PBX Behind XG

    SophosNewby
    SophosNewby
    First let me say I have had our PBX and local VoIP phones running on the XG for 5 years with very little issues however I am really struggling with our other office and their remote phones. For the most part I have them working, but far from perfect.…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Skype is not working in Sophos XG210

    Mahadevan Anandhan
    Mahadevan Anandhan
    Hi, I want to allow skype messenger(non business) to LAN. Block other access to LAN. How to achieve this? Tried whitelisted below domains and allow http, https and dns ports, not working conn.skype.com api.skype.com pipe.skype.com gateway.messanger…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG v19 - Optimizing Zoom, Ms teams and Webex calls…

    humane jard
    humane jard
    Hello Team, I get 100Mbps of internet bandwidth from my ISP but I still experience bad Microsoft teams call quality during meetings. I believe there are ways I can optimize/prioritize zoom/teams/webex calls to improve performance on my XG. please…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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