Hi We have a SFV2C4 (SFOS 19.0.1 MR-1-Build365) and loads of websites are hosted through Azure VMs to FW. some of APIs requests are times out around 10 seconds, and we observed constant timeouts. Is there anything to do with firewall, anything we…

HI, I have our new XGS2100 to replace our XG210. Do they both need to be on exactly the same firmware version before I take an export and carry out a restore? XG210 SFOS 19.0.1 MR-1-Build365 XGS2100 SFOS 19.0.2 MR-2-Build472 After the import…

I have Sophos XG (SFOS 19.0.1 MR-1-Build365) installed on Proxmox instance. Cant update to new firmware version: SFOS 19.0.2 MR2-Build472 After logging popup window appear encouraging me to upgrade to new firmware, but when I click upgrade button…

Hello I have SOPHOS XG 19.0.1 firmware which i have upgraded version due to facing issue, one web which was working earlier suddenly stop to work and not getting access from the public network. I took support from tech, but they also not able to understand…

Sophos FW v19.0.1 (Build 365) - With a Home LIcence Since upgrading to this version, I have had to WAF functionality, and there are no errors being shown in WebAdmin Going into the shell and looking at /logreverseproxy.log I can see the following: …

Hi, i got an issue with a Windows 11 client. The Sophos Connect client using an existing IPsecVPN connection doesnt connect anymore. On investigation i figured out, that the client connects one time after reboot - if i disconnect the session and…

Hello! I'm new in the forum. I started working with a client, where he has "Sophos Firewall" virtualized on VmWare EXSi 6.7 (Firmware: SFOS 19.0.1 MR-1-Build365). The previous infrastructure technician left de company, and wrote in .txt a username (admin…

Hi, a SFOS 19.0.1 Firewall is sending notifications via mail and system log about new firmware today. They are much too frequent. Probably something has gone bad while you were pushing the firmware to new machines. When I logged on the notification…

Is it possible to display only those firewall rules that have this setting for user/group "Any"? I could not find a filter that worked. we're on SFOS 19.0.1

I'm running a Sophos XG Firewall on a Proxmox environment with a personal license. Every time I login into the Firewall console it suggest me to update to version 19.5.0 but if I press download nothing happens. If I go into the Firmware tab I see the…

Hi We have a fibre link from our ISP with a static IP and a secondary / extra range of public IPs. Public IP: 100.100.100.62 (numbers made up) with GW 100.100.100.61 - This is the primary IP we use. We also have a set of secondary public IPs on…

I need to delete 180,000 mail spool sophos xgs v 19.0.1 i probe command line rm -rf /var/spool/output/db/ but dont work

Hello everyone I have a Synology NAS behind a Sophos firewall (WAF). On this server is Synology Drive which provides a Cloud Infrastructure. Sadly I cannot upload anything over 1 GB which is problematic. Internally without the WAF it works. The issue…

Hi all, I just purchased a new piece of hardware to replace my dying XG Home box. I downloaded the latest SW-19.0.1_MR-1-365 and burned to USB with RUFUS. I can't seem to boot from it, it just hangs. The device in question is here: https://www…

Hello Everybody I have a new problem with my installed Sophos Firewall Firewall XG115 (SFOS 19.0.1 MR-1-Build365) LAN Subnet:192.168.200.0 Mask:255.255.255.0 GW:192.168.200.1 VLAN 10.20.1.0 Mask:255.255.255.0 GW:10.20.1.1 To be able to configure…

Hello, we use a XGS116w in one of our branch offices running on firmware: 19.0.1 with SD-WAN. We deployed a firewall rule through Sophos Central for Web Surfing (LAN-Zone to WAN-Zone) with different Web Policies. All is working fine. Now we…

Hello there. I am using XG firewall home edition in my house. Some of the iOS apps are not available with SSL/TLS inspection enabled. When disabled, they can be used. I checked LogViewer and in some cases it is Error and in other cases it is not Error…

Hello Community, i have a problem to get TLS for email smarthost on port TCP 587 working. We have to deliver emails to our service provider on tcp port 587 using tls and a special created certificate from an internal pki. The certificate was created…

Is it possible to setup a Read-Only SNMP (v3) Account or is SNMP (v3) always Read-Only? Is it possible to restrict SNMP Access to specific hosts? AFAIK you can restrict SNMP Access only to specific Zone. Restricted Access to SNMP is not possible via…

Hello, I've been detecting a strange behavior on an xgs 2300 (SFOS 19.0.1 MR-1-Build365) for a few days. At first the connections of some PCs to an IP seem to work but then I start to log a series of errors such as "Invalid traffic" (I attach a screenshot…

Hello everyone, i have an virtualised Sophos xg with 4 cores and 6gb of ram. I saw that the version 19.5 is out now. Im on Version 19.1, i checked for new updates but get the massage no updates available. Then i tried to download the newest Version…

XG86 Firewall v19.0MR1 TLDR: When i enable SD-Wan for a certain zone to use differente Gateway all other rules on that zone is ignored I have 2 Zone and 2 Wan. First LAN zone use ISP1 and ISP2 as a backup For the Second Zone i need ISP2 default and ISP1…

XGS2300 (SFOS 19.0.1 MR-1-Build365) We are experiencing high latency in connections on our internal network in the sip protocol, reaching over 100ms> in local network , we reviewed the entire structure, installed a new center and the latency continues…

Hello, I have a problem with an Upgrade on the XGS2100. at this Moment i have running SFOS 18.5.3 MR-3-Build408 on the XGS2100, on the SG115 9.713-19. When i Upgrade the XGS2100 to SFOS 19.0.1 MR-1-Build365 the Site-to-Site IPSec VPN don´t let any…

Hello, we are currently testing 2FA with our XG v 19.0.1 and also some VPN changes. Now every user has to download his personal config file from the user portal so he can connect. Is there a KB or something else where it is written WHICH option(s…