After a recent update, we are getting lots of false positives so we're trying to add known domains to the Exceptions to bypass Spam filtering. As an example if we add a domain "*@gmail.com" , even though the documentation says this should work, it…

Hello, We are having a problem with our outbound email getting marked as spam when going to office365 (and outlook.com). We host our email internally and have implemented SPF, DKIM, and DMARC. When emailing other companies we email we pass SPF, DKIM…

Hi, i want to block incoming (phishing) mail. I enabled mta and all is working fine. I use a XG 19.5.1, i created a SMTP route & scan policy. I added my domain.de I enabled SPAM protection and selected Reject based on SPF. Now i use an external…

Hi, how to make an exception for BULK mails? It isn't listed under "Skip these checks". Regards

Hi guys, we have problems with SMTP File protection and S/MIME mails. File protection is active and configured with Block file types "ALL". MIME white list is configured. Now, external S/MIME encrypted Mails are getting filterd: ontent-Type: text…

Hi Guys, since yesterday we suddenly have a massive false-positive detection of probable spam in SMTP Spam Protection. We are on SFOS 19.5.1 MR-1-Build278 (XGS3300), no config changes a few days. We never had a problem with config "Probable Spam…

Has the feature been enabled or do we have a date when it might be possible? Email name spoofing is a huge problem and we have all the dkim and spf records in place but they mean nothing if the email filter is not helping with this Also, TLD…

hi, i have XGS2100 ver 19.5 , from last few days facing issue that inbound emails are being rejected. when i see in mail spool then mail is shown as rejected with following msg. R=static_route_hostlist T=static_smtp defer (110): connection timed out…

Hello, In the UTM world I was able to set up the UTM to relay all outbound email through it before going out. Likewise, I was able to set it up to scan and mark all incoming mail for AV and SPAM and store for release by user via a weekly digest email…

Hi communiy, after a failed update of avira antivirus pattern last monday incoming mails remained with status error in mail spool: We have fixed the pattern issue by starting the update manually, but the mails remains in mail spool -> Error. We…

Hello, since 2 weeks something is wrong with my email filter. Many email adresses are wrong, but I know that they are right and I know that these emails are no spam. When I open the email, I can see the real email adress (e.g. newsletter@XXX.com ).…

Hi I have a mail test environment here where a Sophos XG is configured as MTA (Mail Transfer Agent). In the relay settings, two internal mail servers are configured as "Allow" and "Block" is defined as any. Since the Sophos should be able to receive…

My specific problem now is I can't get the MTA mode and alias IP addresses to work. Tried following the instructions in and https://community.sophos.com/sophos-xg-firewall/f/recommended-reads/122602/sophos-xg-how-to-setup-mta-mode-when-you-have-multiple…

SOPHOS FIREWALL NOT SCANNING "MAPI" EMAILS

Maybe it's a coincidence but since i upgraded tp 19.5 mr1 some mails are getting prefixed with [BULK]. I have SFOS running in MTA mode. Any thougts?

XGS126 (SFOS 19.5.0 GA-Build197) - Email in MTA mode Is there a way to block emails based on the senders email 'display name'. Had a case today where a gmail account was used to send to staff with the business owners name as the display name. On the…

Email Protection Anti-spam, Antivirus, DLP, Encryption, Email Malware Protection is not properly working. Mail detected as spam (drop, reject) continuously spamming and appears on the logs. Logs are flooding.

I need to delete 180,000 mail spool sophos xgs v 19.0.1 i probe command line rm -rf /var/spool/output/db/ but dont work

Hi, Regarding this: Firewall in MTA mode not sending out mails - Discussions - Sophos Firewall - Sophos Community It's still as issue! - Running SFOS 19.5 Running "perl replace_firewall_id.pl 15 1" (I could see in the SMTP logs that it used…

Hi All, I have always been skeptical about the setting of outbound MTA mode. https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Email/HowToArticles/EmailSPXFinancialData/index.html#add-an-smtp-route-and-scan…

Hey Guys, New to Sophos XG have read a bit of documentation most of which references, External to DMZ(internal) connection. Not External to Internal Network. I am familiar with the old Microsoft Firewall where you would create a publishing rule for…

Hello Community, i have a problem to get TLS for email smarthost on port TCP 587 working. We have to deliver emails to our service provider on tcp port 587 using tls and a special created certificate from an internal pki. The certificate was created…

I have configured Anti-spam protection to sophos xg firewall but when I'm testing the email. All I see in mail logs is rejected saying is relay not permitted for [public IP]

I had a spam attack and currently I have 34,000 emails in the queue, and I need to delete all of them. your help please

Hi everyone, I need your help about configuration Email on XG Firewall. I have a XG Firewall with deployed Email in MTA, this work fine when I use one MX records with a host static, but, I need understand how to configure email in MTA with two MX…