Upgrade from SFOS 18.0.4 MR-4 to SFOS 18.0.5 MR5-Build586 (18.0.5.586) fails for me repeatedly due to a config migration failure. See a screenshot below. Is there a way to fix this issue? Its running on KVM on Ubuntu on an Intel PC. SFOS 18.0.4 MR-4 works…
Hi Sophos communiy!
I've been invited to a game of russian roulette with this update dialog on an XG125 18.0.4 MR-4. I'm using "Google Chrome Version 90.0.4430.212 (Offizieller Build) (64-Bit)" and I'm connected over VPN.
What's happening here?…
After Upgrade from SFOS 18.0.4 MR-4 to MR-5 the XG doesnt boot anymore. Monitor screen shows booting for ca. 2 seconds and then the message "rebooting" - ends in a loop. 80 Users in in Head/Branch/Home Offices are now disconnected. Should i better buy…
I have no non-active firmware image on my firewall. Nevertheless XG 18 MR4 shows this serious looking message box when trying to upload a new image.
This firmware will replace the non-active firmware image on your device. Are you sure you want to upload…
Hi,
are there any known issues regading updating a XG 135w firewall from Version 18 MR-1 to MR-5?
Today I was updating a remote site. After that the update the firewall was not reachable via the external and internal (IPSec) inerface. I (almost) expected…
Hello Community,
I've uploaded the Firmware v18-MR5 to several XG Firewalls (~30, mixed SG/XG 115 up to 525). Two XG125 "died" while uploading the firmware (installed Firmware is v18-MR4). It means the firewalls has lost their configuration. The boxes…
We are attempting to upgrade the firmware of Sophos XG310 unfortunately it is failing. Firmware v18.0.4 MR-4 is actually present in the backup partition but once we initiate the upgrade, the XG went back to its previous firmware version 17.5.15 MR-15…
After upgrading my XG everything looked okay except then some client vpns would no longer work properly. Also has problems installing software that pulls update files down from a server.
We had lots of issues here today, including our cellular provider…
We are attempting to upgrade the firmware on the Sophos XG and it is failing and rebooting to 17. We have attempted a few times with the same results, and will next attempt by downloading and uploading the firmware. Not sure if anyone else is having these…
How can i monitor the health of my Sophos XG. My XG rebooted itself and i would like to know the reason for the reboot. Can someone assist on this.
I am running firmware SFOS 17.5.13 MR-13.
I have a firmware update available on my XG 310 to 18.0…
Hi,
I have a Sophos XG in SFOS version 17.0.8 MR-8, I discovered an NC-28220 [Base System] Garner active.db file size is too big in /tmp/eventlogs due to LogViewer output plug-in
I can not perform the firmware update now, but I need to resolve this…
I have an XG 125W and just updated the firmware from (SFOS 17.0.6 MR-6) to (SFOS 17.1.1 MR-1). I skipped the install of 17.0.8. Was this a mistake?
I wanted to know if updates are cumulative and can you skip to the newest one or do you need to install…
I have SOPHOS XG310 running with SFOS 16.05.8 MR-8 firmware and some new firmware appear HW-SFOS_17.0.0_GA.SF300-80 and SFOS 17.0.0 GA, I want to know if what firmware is the most compatible to my appliance and what would be the difference between the…
Thank you for posting this article. Those of us with the newly released XG look forward to the fixes covered here as well as others.
Please set a page location to keep us up to date on these maintenance releases and other firmware changes as on the…