Received the below alert by mail but such is no configuration or any log found on the firewall. Any one idea about this.

Are there any known issues with central management communication currently? Starting on 04/20/2024 i'm getting central-alerts with massive delay of 3-9 hours. (SFOS Home, V20.0GA) I've an fixed PPPoE reconnect every morning at 3 a.m., so i expect an…

Hi all, I've been receiving this alert for a while now, let's say at least 2 years!!!, at varying frequencies. sometimes several times a day, sometimes a few times a month. when I check the hosts, I don't find anything in particular, sometimes it even…

Need help with this issue in sophos Message: SERVER-WEBAPP SNIProxy new_address Stack Buffer Overflow

Currently we are using Sophos XGS 4500 and we are receiving alerts in Advance Threat however it only shows the device (see image below). Is there a way where we can see a detailed reports such sa IP and etc? Also, what is the "X45007...." device indicated…

Hallo zusammen, leider bekomme ich diesen Alarm ("[HOCH] Alarm für Sophos Central") nicht unter Kontrolle. Faktisch ist er ja richtig, nur komplett leider ungewollt. Im Einsatz ist ein Sophos Model: XGS126 (X12108K2K6R2W1A) mit SFOS 19.5.3 MR…

This happens periodically, every few days, or a week will pass and it happens again. I've read other posts here indicating that this has been happening for years, with no answer to the problem. Nothing bad happens, and there appears to be no attempt to…

Hi, We have a backup WAN interface SDSL. Sometimes the link is down for 30 sec or several minutes but comes back alone. It s due to saturations very momently The firewall send alert each time. Is it possible to configure an alert that is sent…

Got a bunch of alerts this morning that are a little concerning. Here is one of them: The issue is this is coming from our WAN port, a external IP address, but we have had all that access turned off since the initial install: Why would…

I have started using a security software that uses OpenVAS to scan for internal network and VPN connected network vulnerabilities. My XGS2100 corporate firewall is throwing thousands of 7002 alerts. How do I exempt OpenVAS internally and VPN based scans…

Found suspicious user access found in our scanned alert, kindly let us know what's the impact of this URL

[Is there really no Sophos Central User Forum? Just an API forum?] When you click to Acknowledge an Alert on Sophos Central (SC) for a Firewall that's being managed by SC, it disappears and there appears to be no way to retrieve it. The best I can do…

Hi, Im starting to get "SCAN Zgrab Scanning Attempt Detected" alerts, I understand who would use these, however how do I stop the alerts as they are ~+ Im sure

Hello Is anyone else getting New firmware ready for installation emails from their firewalls? I have gotten 3 or 4 emails from each firewall so far in the last 24hours.

We received the belwo critical alert from our syslog server for a couple days with various source computers and a couple destination IP's (cloudflare is one). I log into the UTM/device and I can't find a 'Virus' or 'Anti-Virus' log. device="SFW" date…

I am getting alerts like this per mail: Alert for SFVH (SFOS 18.5.3 MR-3-Build408) Cxxxxxxxxxxxxxxxxx Device Information: Hostname: gate Management Interface IP: 10.0.0.254 Date/Time: 2022-04-10 16…

I have receiving too much of these errors. *ALERT* Sophos XG Firewall - HTTP virus detected. Can you able to help me with this.

Hi folks, my CM account appears to have a configuration issue regarding heartbeat, so the question is how do I refresh the account or delete it so that I can start a new account (home use)? Ian

Hi Everyone, One one of our Sophos XG applicanaces, we are receiving this alert daily, but it does not provide any information on what to do to prevent it. If you click on the link provided in the alert, it takes you to the Sophos knowledge base,…

Hi folks, I have brand new XG115W running v18.5.2 MR-2 and received this email this morning. I tried searching for my original thread on this subject but was unable to locate it. "Sophos Central Event Details for house What happened: One or…

Hello, this evening all our firewalls lost the Connection to Sophos Central. This happens between 20:00 an 21:00 CET at 12-11-2021. But the Firewalls it self are online and working. Has anybody the same issue? Ben

I get emails and also alerts in Sophos Central when my XGS loses contact, which is good. Once I acknowledge the alert in Sophos Central, it disappears. I save the emails, so theoretically I can look through them to see when the disconnects occurred, but…

Hi, please don't say it is obvious, it is not obvious because there is no reference to what safiware needs updating. For current version pease see signature. Ian

does anybody know what the cause of this alert ? also i want to stop it from it source ?

from this morning we got a lot of "Firewall has not checked in Sophos Central for past 5 minutes" All our locations work perfectly and VPN has no problems. Is there a website to look for the status of Sophos Central if they have an outage?