Hello. I have created 1 wifi network bridge to lan and 3 wifi networks on separate zone. All wifi networks operate just fine for as long as my APX320 are connected on the LAN of the XGS2300. On my RED 60 i can access the internet through my…

Hi everyone, I have a big problem with wifi RADIUS and Apple devices. I am using SG330 firewall and APX530 access points, all with the newest Firmware. The problem is this: All of our Apple devices (iPads and iPhones) looses their connection…

Hello Community, I have setup a Wireless hotspot with URL redirect for a customer but when I accept the Terms of Use it takes about 2 to 3 minutes before the redirect kicks in. I have followed this guide to set it up: Add a hotspot - Sophos Firewall…

Hello, I am a current Sophos XG FW Home user and would like to add a Sophos WAP. Would someone tell me if the Sophos WAPs are compatible with the home license and would adding a WAP require a wireless license? Thanks, Kerry

Hi, i would like to know how i can plug/unplug the WiFi network interface by cli? Is there any log where i can see why the wifi nic get´s unplugged? Thanks

Hi, i upgraded XGS 2100 and XG125 to 19.5 GA. I had some minor issues with VPN S2S and IKEv1. Most feature where fine for a week now. Today at the XG125 WiFi stopped working. Clients get a IP Adress and thats it, no Internet access or other access…

I wanted to use that wireless option Override wireless networks’ passphrase for a WiFi. Unfortunately it does not work like intended. When you set it, the PSK changes (only for a SSID with type separate zone ) but you also need to enter the same PSK…

Hello, i hope that i can find some one can help me. I working Sophos XGS2100 (SFOS 19.0.1 MR-1-Build365) with Sophos Access points. the system works good but as a new customer and user in Sophos Wold i need a help. in some rooms we have Cast connected…

Hi, I have replaced the UTM with an XGS. I added the existing older access points to Sophos Central. The guest network under Settings Client Addressing is in Nat Mode. Is it only possible to create firewall rules for the guest network, when making…

Hello, my ap55c flashes two times orange then one time green since I connected it to the eth6 of my sg135 with UTM 9. It doesn't shows up in my wireless protection acces points. What can I do?

Hallo, Habe gebraucht einen Sophos APX530 Accespoint gekauft. Nach dem Anschließen an den POE Switch bekommt der AP eine IP und wird von der Sophos XG (Home) auch unmittelbar gefunden. Nach einrichten des AP´s geht er aber in den INAKTIV Status und…

Hello, Our customer is using a Sophos XGS 126 and the following issue is occurring: The LAN network works without problems and all websites and streaming portals can be used without problems. Unfortunately, there are significant problems when using…

Today I added a new APX320, it showed up as unconfigured and I configured it, put it to a AP group. Since then it is pingable but remains inactive in XG Wireless. Sounds a bit like this but it did not upgrade firmware. I removed it from the AP…

Android and iPhone devices are staying connected to the wireless network but they quickly lose internet connection if they get it at all. Workstations, laptops etc. do not have this issue. Constant ping to 8.8.8.8 from affected devices will drop packets…

Hi Team We are using Sophos AP100C Access Points in our office We are facing the below issues - Google Meetings are getting dropped ( you lost your network connection. Trying to Reconnect ) - Getting Pocket loss - Wi-Fi disconnection Sophos…

Hi, In both the scenario, the client PCs are connected via Sophos firewall. 1. Is it possible to block client PCs from activating Hotspot ? 2. How to restrict/block client PCs from using any Wireless connection?

Hello, we have changed the PSK from our WPA2 Personal WLAN to a password which ends with an "§". After this many devices could not connect to it, wc_remote.log says: "STA WPA failure", reason_code = "2" We have tested this with SFOS 19.0 GA, and SFOS…

Dears, Have a Good Day Can I integrate with XGS Firewall with Billing System if system give Vocher code wireless to our guest

Hi, i have a bricked APX320 and Sophos doesn´t response to Support Ticket Requests within a in a timely manner, so i am currently on my own. The XGS Log shows for a few days .. [P52003XXXXXXX2] Corrupt payload. Device may have wrong key. MD5 of…

Is there any way to downgrade the AP Firmware 11.0.020 to 11.0.19 in SFOS * I asked sophos, but they where not able to give a solution yet.

Hi all, I am using 2 AP 15 with XG 19.01. The first AP is connected to XG while the second one is connected via mesh to the first AP. As soon I create the mesh network, the internet speed test drops to half speed. My question is: since AP 15 does…

Greetings to the community, I am currently using the latest v19 software on my xg86w . Does anybody know how to enable the onboard wifi? I know that the software version doesn't support the wifi drivers. i was thinking more of a workaround solution using…

Ok We have an XGS116 running the latest firmware (upgraded as a part of this process).We have 3 wireless networks configured. The firewall does not have wireless but he have 2 apx320's in place. 1-main wireless network bridged to the AP LAN 192.168…

Hello, Sophos is my edge device to ISP where I've created a lot of firewall rules and Sophos is connected to Mikrotik because of this I can't use firewall rules to block or allow any mac address. My issue is some of the workstation Pc users are using…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. ______________________________________________________________________________________________________________________________________…