• Web filter blocks unblocked category

    EinMarco_DE
    EinMarco_DE
    Hey there, I have a web filter policy like that: Why there is a web request blocked which is in a category which is not blocked by the web policy? Thanks!
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 18.5.4 - Web proxy is not blocking some sites

    IUSE Firewall
    IUSE Firewall
    Hi to all! I´m not finding the answer of this weird behavior. I have to Firewalls set up. SG 330 and XG 330. SG 330 is working like a charm and I have any issue. I´m setting up XG 330 and and working with the Proxy stuff. I set a Rule for Wifi…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS107w Firewalls blocking ESET Updates and LiveGrid

    Jon McKeown
    Jon McKeown
    Hi, We recently deployed a couple of XGS107w units (SFOS 19.0.0 GA-Build317) and have been unable thus far to configure them to allow client devices to connect to ESET servers for updates and LiveGrid. The only filtering enabled on these routers are…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Customizing Block Message for Web

    Farshid
    Farshid
    Hey Guys, I'm trying to customize block message for web and remove Sophos from top and bottom bar. I have uploaded different images with correct format and size but when I apply the setting, I receive following error. Also I've found deniedmessage…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Create Exception for Webproxy Authentication

    seroal
    seroal
    Hello, I need to create a authentication exception in XG for the webproxy. There is one internet rule, that is applying a webpolicy, this rule requires authentication. Additionally in the webpolices, users are also configured. Webproxy configured within…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • office 2021 activation blocked

    chanklish
    chanklish
    hello I have an xg210 and im trying to allow the activation of office 2021 i added all the urls in the web exception , and gave allow all to a specific ip to test , still it is not working nothing is shown as blocked in the logs edit : when…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web Filter Youtube Exception

    Armando Mendoza
    Armando Mendoza
    Hello friends, I have a question i hope that can help me. I have a web filter policy to Video Hosting category. It works fine, but now i want to allow youtube access, i made the exception following this steps: Login to Firewall Web Admin > Click…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Adding O365 Web exception via sophos Central

    StefanoColombo
    StefanoColombo
    Is there a way to import the O365 exception file to the firewalls via Sophos Central? The tar file is usually imported from the Import tab in the backup/Firmware section of XG GUI which is not available in the sophos central thanks SC
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Blocking Ads best practice (bulk updates to URL Groups?)

    Wayne Folta
    Wayne Folta
    We use mostly Apple equipment (MacBook, iPhone, iPad) and on our MacBooks we have Little Snitch which is an application-aware outgoing firewall that kills attempts to reach out to advertising sites, trackers, etc. This doesn't help the phones and tablets…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • keyword block in URL not working

    Pawandeep Singh1
    Pawandeep Singh1
    Hi , I am on Sophos XG 18.5. URL to block: www.google.com/.../ads.js I have added a custom blocking category with keyword filters like below www.google.com/adsense/search/ads.js search/ads.js adsense/search/ads.js but this does not block…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Duplicate Wed Exceptions

    Yogi_Bear_79
    Yogi_Bear_79
    XGS4500 (SFOS 18.5.3 MR-3-Build408) Since new this device has duplicate Exceptions (example below), there are 5 of them. There is what looks like a factory one (no delete option) and a second one with 'Original' After the name. I cannot delete the one…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Websites blocked for User PC's but not Server?

    CyberArkit3ct
    CyberArkit3ct
    I have a client where the user's logged into their pc's cannot access certain categories of websites. If i sign on to their server with our admin account we can view all the websites no issues. We have an XG450 installed on site. We even turned off all…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • When I try to download Unreal Engine 5 through Epic Games it gets frozen at 21%

    Yasha Burns
    Yasha Burns
    Whenever I try to download Unreal Engine 5 through the Epic Games launcher it gets stuck at 21% saying there is a network error. I am currently on Epic Games support but I'm 90% sure this is something with our firewall. Any help would be greatly appreciated…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Categories - External URL Database Sync

    Sergio Ribeiro
    Sergio Ribeiro
    Hi. Regarding Sophos XG, under menu Protect --> Web ---> Categories I have created an external URL database to keep a centralized Black List of domains. it works fine but it seems that it only refreshes the contents of the .txt file every 24/48…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Transparent proxy timeouts, direct proxy not

    IT Cedar
    IT Cedar
    Transparent mode results in random timeouts. We tried various things trying to find the issue while running in transparent mode, then recently discovered the issue goes away in proxy mode. Not sure if this is a common or known problem with a fix?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Restrict login domains for MS365

    bonnie
    bonnie
    One method of tenant control in SaaS is to insert information on permitted domains into HTTP headers by proxies on the path. In Sophos XGS, the "Restrict login domains for Google Apps" setting in the Web Policy is considered to be applicable to this…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Whatsapp

    Marco Lupo
    Marco Lupo
    Hi, I can't use whatsapp web in my organization. After recognize with qr code, it show "messages completing " without show the correct window (message list). I inserted all exception in url policy, without success.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Firewall Web Filter

    Daniel Hargrove
    Daniel Hargrove
    Hi. We have a number of new Sophos XG Firewalls and we are experiencing issues with the Web Filtering aspect as in, it just will not work. Here is an example of a setup at one of our sites. At this site the below has been configured to allow a residents…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to block tiktok app

    RyanHosiassohn
    RyanHosiassohn
    Hey Guys, Is there anyway to block TIk tok ? I see there is no Sophos App for this .
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Customise "Use x minutes of my quota time now"

    ChriZathens
    ChriZathens
    Hello guys I successfully implemented a time quota in a specific category for my kids. If I go to Web --> User notifications, I see that I can customize the messages for the block pages. I did it , but I see no way to customize "Use x minutes of…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Block sites

    Arpit Tiwary
    Arpit Tiwary
    I have 2 offices at different locations at both offices there are sophos. Now i want to block some sites at both offices but it only works on head office. Please help me
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Apple updates

    Eduardo Noubleau
    Eduardo Noubleau
    Hello, I have some users on my LAN trying to update their MacBooks pro (everyone with the HTTPS decrypt enabled), but they are having troubles. Can someone tell which https decryption exception should I add, so they can update their MacBooks? And…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • policy override

    Gift Petros Kumdana1
    Gift Petros Kumdana1
    I have blocked facebook using web category (social networking). i enable override and created the user and group to override the website....outcome, when i insert the code from my user portal the site is not opening....shows its procesing then blocked…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Safe Search Ver - SFOS 18.5.2 MR-2-Build380

    Kalpesh Panchal
    Kalpesh Panchal
    Hi, I just Recently Update my SOPHOS XG 430 Firmware Version From Ver 17.5 to version 18.5.2 MR-2-Build380 and i found that Safe Serch are not Working can one idea About this this is a BUG Note : in Version 17.5 it is Working OK without any Problem…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Youtube block for a specific time period

    Bharat Jha
    Bharat Jha
    Hi, I want to enable Youtube for a specific time period and needs to block for rest of the time. I have created a rule with time specific but it doesnt work. Can u help me out on this.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • View related content from anywhere
  • More
  • Cancel
<>