• Discord Firewall Exception(Sophos XG)

    Admin HTM
    Admin HTM
    Hi All Currently I am experiencing issues building a Discord firewall exception. When users are joining a voice/video channel within Discord, channel status is: No Route, connecting RTC. WHen I create a firewall exception, things are just not working…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • esxi performance intel nuc and web filter policies

    uQuad None
    uQuad None
    Hi, Im new to Sophos XG Home SFOS 19.5.1 MR-1-Build278 , currently running it on protectli fw4b - speeds are ok - I get my full 500/100 bandwidth but UI is kinda slow. Tried running XG on intel nuc with I3-1115g4 /16gb ram virtualized on esxi8. To my…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • The administrator of this network has restricted access to sites categorized as IPAddress

    Matthias Rieche
    Matthias Rieche
    Hi, i have a question about the Filter. When i try to connect to other VLAN with a Browser to a IP Adresse i get the The administrator of this network has restricted access to sites categorized as IPAddress. But i can´t find wich policy is…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Webfilter Block advertisment - no reason why blocked

    Jan Peukert
    Jan Peukert
    Hi, i do have a problem with the settings of blocking the category "advertisement" in the web policies. If our users use google to search they will get the google advertisement links first. This should be blocked, correct. In our policies the category…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to report mis-categorized (by Sophos) URL?

    Wayne Folta
    Wayne Folta
    Was researching Bosch heat pumps -- they're a pretty famous company -- and found the URL: http://bosch-homecomfort.com is flagged as "Personals & Dating", I'm guessing because a regex on "comfort" or "home" matches, but who knows. The STOP page…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Allow block site for user

    Munish thakur
    Munish thakur
    A user is trying to connect to https://help.virginatlantic.com/gb/en.html which is in travel category and allowed in rule But on browser user get message that site is blocked by sophos . By Checking the log i Find one of my rule that is for to drop…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Synology NAS Update blocked by Web filter (Example Exception)

    philbert
    philbert
    If you have a "strict" Web Filter policy, chances are your update download after the Synology DSM 7.x Update will be blocked. Either create a web filter exception or remove the categories from your web filter policy. Example Exception: Matching…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Is there any way to perform web filtering for Guest WIFI network ? for BYOD devices?

    Emina Brkanic
    Emina Brkanic
    Hi We have XG firewall on our locations. Is there any way to perform web filtering and SSL inspection without certificate warning for https web sites on mobile devices? Guest users don't have certificates installed and can access every site. Re…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos blocks Google Translate

    Aimero
    Aimero
    When I try to access google Translate the firewall blocks it for category "proxys and translators" I can't find such a category in my webfilter rules I also did a policy test and it came back positive And in my "Default Workplace Policy…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • URL blocking not working

    NTW Infrastructure
    NTW Infrastructure
    Hello, I have been trying to block some websites lately by adding them to a blocked policy, however, this is not working. Even adding the URL to the "blocked URL for default policy" is not working. Not sure where to start with troubleshooting if someone…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos FW XG SSL/TLS Decryt - game Diablo 2 not connecting to server

    Stanislav Bonev
    Stanislav Bonev
    Hello everyone. I have Sophos XG in my home. I created all the rules and activated all protections IPS , ATP , SSL/TLS Decrypt etc. In local TLS exclusion list i added Battle-net , Blizzard and other games i play. When SSL/TLS decrypt is on Diablo 2…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Logging not showing traffic for a certain rules or traffic type

    MakoRantz
    MakoRantz
    We are having something happen on our Firewall which we are implementing and can't quite get our head around it. We have traffic coming from some clients. HTTPS specifically. We have a rule which allows HTTPS traffic from the clients IP to the WAN with…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web Policy Override

    JeffCooper
    JeffCooper
    Hi, I read the documentation and even got it working to an extent, but not completely. I set up an override with a code so I could override policies if and when needed. After I set it up, I go to a site, am blocked, but it seemed to ask for my credentials…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Xg Firewall Target Domains

    Stefano Cherubini1
    Stefano Cherubini1
    HI on old sophos utm9 in web protection - filtering options -exception list under target domain I could enter the string ^https?://([A-Za-z0-9.-]*\.)?adobe\.com/ on the new xg firewall under web categories/ domain/keyword this string ^https?://([A…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Anyway to bulk enable Exceptions under Web -> Exceptions

    Liam Evans
    Liam Evans
    Just imported the Office 365 templates (All services) as per method 2 below and the process to manually turn each one on is. Sophos Firewall: Configure web exceptions for Office 365 .
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • enable Whatsapp audio/video calls and chat on Sophos XG

    Alexander Weinbacher
    Alexander Weinbacher
    Hello, this is how you can enable users on the LAN to use Whatsapp chat, audio calls and video calls. Menu "rules and policies". There I have set up my default web access policy: LAN any to WAN any - only http, https, imap, imap-s allowed. …
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to setup Sophos Firewall "rule policy" to show the Sophos site blocked warning message in a browser?

    alex makura
    alex makura
    Hi Tech Team, I would like to have the warning screen in every occasion that a site has been block. (one just in case it's a false positive and 2 to keep testing and adjusting the system). I'm puzzled how this is complicated, as normally we would…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • open access to all users only for a specific site (microsoft.com)

    chanklish
    chanklish
    hello i need to open microsoft website (for office 2021 activation and such) for every user i have i used the web exception to allow them but noticed that if a user is not present in any firewall rule , the exception don't apply is this normal…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Google web exceptions (Just like O365)

    TimAlbertson
    TimAlbertson
    Can anyone point me to XG/XGS configurations or exceptions designed to improve Google Docs performance?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • how to bypass SSL/TLS in SOPHOS XG

    Ahmad
    Ahmad
    hi, i have XG430 , created a firewall rule and selected with following web filtering checks: Block QUIC protocol Scan HTTP and Decrypted HTTPS Scan FTP for Malware Decrypt HTTP during web proxy filtering. SSL and TLS inspection is enabled when user…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable access specific website even without applying any web/application filter.

    WAVAdmin
    WAVAdmin
    Hi. Unable to access the website www.sbicard.com I used a naked policy without any Web/Application filtering. Also used AllowALL category, but Still I'm unable to browse it. Policy test allows the website. DNS also resolves the website I tried…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sites .gov.br

    R&NV - TI
    R&NV - TI
    Meu Firewall GS107 está bloqueando sites .gov.br. Alguem sabe como faço para liberar isso?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to block all youtube videos from a specific channel

    Web Master2
    Web Master2
    How to block all youtube videos from a specific channel on 19.5
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Windows Updates fail due to "HTTP parsing error encountered"

    alan weir
    alan weir
    XG 19.5.0 GA. I am attempting to run windows update however the update cannot complete. The web filter log is showing "HTTP parsing error encountered". Windows updates are excluded from HTTPS scanning, zero day protections, and policy checks as the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Some websites get ERR_TIMED_OUT

    FJay
    FJay
    Hello I have been looking for this problem for a while now. Support was useless. On 2 different sites, at random moments, some websites are returning ERR_TIMED_OUT . Site https://www.bankinter.com/ or another one point on a server on Azure. …
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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