• Troubles syncing with the cloud servers

    Eduardo Noubleau
    Eduardo Noubleau
    Hello, I have a MacBook Pro device, and I'm having troubles to sync my local files with cloud servers, like iCloud, dropbox, OneDrive, Goodnotes. I don't know if it's something related to https decryption or something like that. Has someone an idea…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Chrome failing to install or update

    Joshua Ford1
    Joshua Ford1
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What URLs are used for Chrome…
    • over 3 years ago
    • Sophos Firewall
    • Recommended Reads
  • Sophos Firewall - How to manage multiple web exclusions over multiple firewalls

    BoreasJeff
    BoreasJeff
    Hello, I’m seeing that our Sophos XG firewalls are blocking M365 install and updates. What is the best way to push the M365 exceptions out to all firewalls? We currently have about 25 XG firewalls. I found the article Sophos Firewall: Configure web…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Resolving "Not secure" error while browsing secure sites

    Vivek Jagad
    Vivek Jagad
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This Recommended Read provides you with a quick solution…
    • over 2 years ago
    • Sophos Firewall
    • Recommended Reads
  • allow url access with port 8080

    Fotit
    Fotit
    Hi all, [xg sophos] i have user who need to access web server on internet so (LAN to WAN) Example: https://webserver.com:8080 How can i create allow this? There is firewall rule already in place wich allow group of users (the user included)…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Malware and Virus protection in Sophos XG

    Sebyoga
    Sebyoga
    Hi there, I discovered Sophos XG and am pleasantly surprised by the configurations that can be put in place to secure your network. A big thank you for the work done on this tool. Also, I managed to create my various firewall rules based on groups…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Website not opening after working before

    Jeff Boucher
    Jeff Boucher
    I have a client that was able to open a government website until just recently. Now when we try to open the site it comes back with err_connection_timed_out error. I checked the policies and ran a policy tester against the site and it is allowed. They…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: How to optimize Windows updates and solve performance issues

    DominicRemigio
    DominicRemigio
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Non-Domain computers…
    • over 4 years ago
    • Sophos Firewall
    • Recommended Reads
  • Aufruf von Links in Google, die als "ANZEIGE" gekennzeichnet sind.

    Jürgen Pilz
    Jürgen Pilz
    Ich bekomme beim Aufruf von Links - die als Anzeige markiert sind - bei der Google-Suche einen Datenschutzfehler: Ihre Verbindung ist nicht privat. Angreifer versuchen möglicherweise Ihre Informationen von 192.168.100.254 zu stehlen (z. B. Kennwörter…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Wifi faster than ethernet

    Carlo
    Carlo
    Hi, Maybe someone can help me with issue I'm facing. I have fast internet connection (around 800 mbps download) and the thing is that I can't pass 20 MB/s when downloading software from Microsoft site using ethernet. When I switch to wireless I'm…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Same Websites blocked and allowed in wrong catagory

    Sarvesh Singh
    Sarvesh Singh
    Hi, We have setup network DLP before the firewall which is connected like, Endpoint >> L2Switch >> Network DLP (centos uses Proxy) >> Sophos Firewall. For Example website Web.workline.hr This website comes under the hrms category which is allowed…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: SafeSearch - Enforcement when using the DPI Engine

    Michael Dunn
    Michael Dunn
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. During the webcast on November 14, 2019 there was the following…
    • Answered
    • over 5 years ago
    • Sophos Firewall
    • Recommended Reads
  • Web Proxy vs DPI

    Ahmad
    Ahmad
    hi, if in firewall rule i use DPI instead of web proxy then if user configure proxy in his browser then that will also go through DPI or via web proxy??? please advise.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Create a schedule on a policy that allows a specific user to access certain website at a certain time.

    Samwel Wamui
    Samwel Wamui
    We blocked a website category but want a certain IP to have access to the category at a certain scheduled time. How can I achieve this?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Anyone know how to make exceptions for Splashtop?

    Christian Sosa1
    Christian Sosa1
    Hello, At work I have a situation that Sophos Support has been unable to resolve. We use Addigy as our RMM for Apple devices, to have remote connections it uses Splashtop. We have not able able to add sufficient exceptions or maybe I am doing…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • "Allow All" web filter policy blocks request allowed when there is no web filter policy

    David Hay
    David Hay
    Hi all I am having difficulty troubleshooting a problem with a request from a mobile phone 2-factor authentication app being blocked by our XG firewall (XG125 SFOS 19.0.0 GA-Build317). To test this, I have created a new top-most firewall rule for…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Invalid Traffic for NoSpamProxy/Cyren Antivirus

    Puseidr
    Puseidr
    Hello, we are using NoSpamProxy to filter spam/malicious emails and this software uses Cryen Antivirus to check the mail content. Every email triggers a webrequest to the Cyren Server ( 84.39.152.31 ) on Port 80 but these request are blocked by the…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • TCP Retransmission / RST, ACK - some websites not answering

    FJay
    FJay
    Hello, I have a strange behaviour with Sophos XG. It is happening now on 2 sites. On one site I Have HA (A/P) XG2300 with v19 MR-1. On second I have HA (A/A) XG2100 with v19. I tried 18.5 MR-3 with the same issues. Most of the traffic seems…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Certificate Office365

    Gilang Ramadhan
    Gilang Ramadhan
    I have a problem with Sophos XG and Office365. some computers pop up a warning like the following when opening Ms. Outlook.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • DPI / TLS Scanning exception issue with d1. d2 d3.sophosupd.com when installing Intercept-X for Mac

    LHerzog
    LHerzog
    Hi, today we're facing something new: issues when rolling out the Sophos Endpoint to Mac Books. Windows Endpoints: no problem. They fail to install. Workarounds like https://support.sophos.com/support/s/article/KB-000044045?language=en_US were unsuccessful…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to block Tiktok App

    frankyhertz
    frankyhertz
    Hi I'am unable to block Tiktok application and can't even find it in application control. Please help... Thanks...
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • PDF generate from our web server behind firewall alwasy blocked

    Disko_boyolali
    Disko_boyolali
    i have server that run code javascript or something that generate pdf file for download or view but alwasy faild or error my server using local addres nat behind the sophos xg. What shoud i have to do to white list this action
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Internet pages suddenly no longer work 502

    Chriz
    Chriz
    Hello, since today suddenly several internet pages do not work anymore. The browser gives the error message: HTTP ERROR 502 The page is e.g. https://www.ista.com/de/ Firewall is a XG115w (SFOS 19.0.0 GA-Build317 Do you have a solution? Thanks…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SEC_ERROR_EXPIRED_CERTIFICATE for web proxied sites

    Tim M
    Tim M
    Hello, I am a home user of the Sophos XG firewall - SFVH (SFOS 19.0.0 GA-Build317) - and use it to proxy specific sites... one of those things I proxy is google and youtube. Recently, it seems that the certificates that my appliance creates have expired…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG550 (SFOS 19.0.0 GA-Build317) : problem with Web filter, RDP connection block after upgrade

    Daniele Basilico
    Daniele Basilico
    Hi, after upgrade from SFOS 18.5.3 MR-3-Build408 to SFOS 19.0.0 GA-Build317, without changes to the policy, we have a problem with connections in vpn ssl, RDP connections (tcp 3389) are blocked. T he logs indicate that RDP connections are blocked by…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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