• Restore backup (Sophos XG SW edition) from old server to new server - different number of NICs

    dma0
    dma0
    Hi there. I'm currently running 19.5.2- MR-2-Build624 on a server that is slowly dying. Sophos is installed on bare metal. The current server has 6 NICs but only the first four (Ports 1-4) are in use. The remaining 2 are disabled (i.e. set to Network…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • CPU utilization high with SASI

    Kyle Johnson
    Kyle Johnson
    Running SFOS 19.5.2 MR-2-Build624 on a ESXi 7.03 server. Things have been running fine for a few months. I upgraded from UTM. Suddenly the CPU utilization went from 5% to 99% at about 21:45 GMT yesterday. I have rebooted several times. It goes down a…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • /var/eventlogs filling up at high speed with .db files - partition almost full

    LHerzog
    LHerzog
    XG 19.5.2 is starting to flood the /var/eventlogs folder with *.db files like 89340.db Any idea what is causing this? XG430_WP02_SFOS 19.5.2 MR-2-Build624 HA-Primary# df -h Filesystem Size Used Available Use% Mounted on none 1.5G 3.4M 1.4G 0% /…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • VPN Firewall Rules - Match Known Users issue on Sophos XGS v19.5.2

    Muhammad Abdullah Siddiqui
    Muhammad Abdullah Siddiqui
    Hi, We have 2 types of IPsec and L2TP VPN users. one which have Intercept X on their systems and another which are normal users without Intercept X. Now we want to restrict users to access only from their specific machines. Like the users which have…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Troubleshoot Dropped Traffic

    Jmes03
    Jmes03
    Im trying to figure out why traffic is being dropped between Lan and VPN. I have the firewall rule made to allow traffic. Traffic is passing fine except for traffic on 1 port. It is not showing in the Log but it i did drop-packet-capture this pops up…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SSL VPN with IPv4 but message TCPv6_SERVER: Connection timed out (code=110) and Broken pipe (code=32)

    LHerzog
    LHerzog
    We have a user that is complaining repeatedly about disconnecting SSL VPN (TCP) with Connect Client 2.2.90 SFOS is 19.5.2 I assume his ISP uses IPv4 sharing / DS-Lite. Nevertheless, when he connects, he is connecting with an IPv4 address and that…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Probleme SSO Authentifizierung Kerberos oder NTML

    Manu21
    Manu21
    Hallo, vielleicht hat jemand einen Tipp für mich. Wir haben eine XGS 136 mit der Firmware 19.5.2 und haben Probleme mit der AD SSO Authentifizierung über Kerberos oder NTML. Wir haben zwei AD Server die wir erfolgreich in der XGS hinterlegt haben…
    • over 1 year ago
    • Sophos Firewall
    • German Forum
  • Sophos XG slow down Internet bandwidth

    bcharles
    bcharles
    Hi, I'm currently having Internet bandwidth issues when my network traffic goes through Sophos XG firewall. My ISP is supposed to be mbps 940up/940down, but I got only 100/100 mbps per device, some devices losing Internet connection sometimes here and…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to add new service XG310 running 19.5.2 MR-2

    Jason Lohrenz
    Jason Lohrenz
    When going under Hosts and Services, and then under the Services tab, if I try to add a new service regardless of the name the save button does nothing. For example trying to add a service for ManageEngine Endpoint Central which requires TCP ports…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Policy Routing is not visible in XG Firewall

    Jami Ullah
    Jami Ullah
    Hi, Firewall version: SFOS 19.5.2 MR2-Build624 I am unable to locate the policy routing. It should be under the category Routing but it's not visible. Screenshot is attached for your kind reference. Kindly help me locate where I can configure…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS2100 - Flexiport Module 4x SFP+ - 10GBE Link doesnt go up

    Tim Kallmeyer
    Tim Kallmeyer
    Hey there, we just bought an Flexiport Module with 4x SFP+ Ports to connect our XGS2100 with our Backbone Switch (Cisco Nexus 9000 C93180YC-FX). We use FS SFP-10GSR-85 Modules on the Sophos side, and FS SFP-10/25G-CSR-S Modules on the Cisco side…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Ip addresses of Sophos pattern update servers

    Maks Altione
    Maks Altione
    Hello. Please tell me where can I find the ip addresses or domain names of Sophos pattern update servers? Where does sophos update its databases from?
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS webserver protection on port 8080

    Joerg Seyfried
    Joerg Seyfried
    Hi y'all, I am struggling with the following scenario: Webserver protection works fine for several sites. Now I would like to protect an internal web service that should be available via https (yes, http S ) on port 8080 (I know...). Webserver Protection…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Possible to implement site by URL?

    Alexandre Lemaire
    Alexandre Lemaire
    Hello Sophos Community! I've got an XGS126 running 19.5.2, and I would like to be able to block Youtube Shorts, which are hosted at `www. youtube.com/shorts`, while conversely not blocking youtube.com on the whole (lots of learning/training available…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Problem with new Sopho XGS87 (SFOS 19.5.2 MR-2-Build624): Cannot create the secure storage master key and cannot create users.

    Matthias Schlögl
    Matthias Schlögl
    Hi, I just bought a new XGS87, and after the initial setup, I cannot set up a secure storage master key. Later, I also realized that I could not create any users with an error message, which doesn't tell much info. I found a few posts on the…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Web policy XG Home SFOS 19.5.2 MR-2-Build624

    OldMtnGoat
    OldMtnGoat
    Web policy set up for a time quota is not working. Policy quota status never shows anything active. How is this set up to work properly?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • SFOS MTA: SPAM-Quarantine: cant whitelist newsletter bounce (false positive)

    David Lorenz
    David Lorenz
    Dear Community, my name is david lorenz from germany. We have a problem with many of our customers. They get mails from newletters. The probel is that the sender does not send with the correct domain. So I cant whitelist the domain as wildcard in…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Bug: downloading webproxy CA results in admin logout

    LHerzog
    LHerzog
    Hi, when downloading the Proxy CA here: this logs you out of webadmin immediately. SFOS 19.5.2 MR-2-Build624 XG and XGS
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS126 (SFOS 19.5.2 MR-2-Build624) Problems forwarding traffic

    Claudio Teixeira
    Claudio Teixeira
    Hello everyone, I joined the Sophos community, after having tried UTM9, I was delighted with its simplicity and functionality/security, so I decided to migrate my company's firewall system to XGS 136, I thought well if UTM is already good, this one should…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Windows OpenVPN SSL Remote Access VPN Slow But MacOS Speed Is Fine

    JeffCooper
    JeffCooper
    Hi, XGS2300 (SFOS 19.5.2 MR-2-Build624) We have a bunch of Macs and a couple Windows 10 PCs. The Remote Access SSL VPN Works great on Mac. With a 500/500 connection at the office I get 300-350 from my home on MacOS in speed tests to a server in the…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Central Backup still available after factory-reset in two different central tenants at same time

    soph-f
    soph-f
    Hi, we're facing an issue on SFOS 19.5MR2 (Home) within sophos firewall backup to central. Following setup: There are two completely independent Sophos Central Accounts (for testing): Tenant A & Tenant B We've setup new Sophos Firewall and linked…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • MS365 install through XGS136

    Jeff Vandervoort
    Jeff Vandervoort
    XGS136 wearing SFOS 19.5.2 MR-2-Build624. Planning an MS365 deployment which will take place through execution of the MS Deployment Tool with a configuration file, as per Deploy Microsoft 365 Apps from the cloud - Deploy Office | Microsoft Learn . …
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • XGS2100 Plex PFW

    Sophos User6061
    Sophos User6061
    Hi There, Recently switched over from a Draytek that had very basic PFW functionality and I've managed to get everything else working for my internal VOIP phone, but unable to get my plex port forwarding to work. For context, I use unraid to host…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Generate OTP token with next sign-in

    Jae
    Jae
    I have about 50 remote users on a19.5.2 MR2-Build624 firewall. The firewall was migrated over from a previous version that didn't have "Generate OTP token with next sign-in". If I enable this feature will it make all my users reenroll for a new OTP token…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to access a site inside local area network

    Anesu Dangarembwa
    Anesu Dangarembwa
    Good day l have a client with an XG 210 V19.5.2 We are unable to access this site vmi1314319.contaboserver.net:8443 inside the local area network. But it can be accessed outside the local area We tried to troubleshoot using Logviewer, but no packets…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
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