• 3cx Phonesystem - Some problems

    Philipp Junker
    Philipp Junker
    Hello all, I have a problem with the 3cx system at my company. I switched from a Sophos SG to the XGS (UTM210 to XGS2100). The telephony works partly wonderful, but partly not. I first have a DNAT rule that says that all required ports for the 3cx…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to configure the quarantine digest for a user which has serveral eMail addresses?

    Christian Cigler
    Christian Cigler
    Hi! On a Sophos XG 115 with v19.0, how can I set the quarantine digest of a user to include other email addresses of the user (not only his main address)? I can't find anything about this in the docs. Is it also possible to send a quarantine digest…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • V19 EAP rumoured for October 2021

    rfcat_vk
    rfcat_vk
    Hi folks, some questions for those in the know 1/. will the daily reports be fixed so they cover 24 hours 2/. will the classification/category function be fixed 3/. will IPv6 be brought to IP4 parity at the very minimum in preparation for a complete…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • WAN Port Frequently gets Down and automatically

    Tharindu Premarathne
    Tharindu Premarathne
    One of Our customers using Sophos XG 230 V 19.0.0 firewall and configured 03 WAN links (One for backup and Two for Active-Active Load Balancing) but after the configuration one of the Active-active links went frequently and sometimes it always indicated…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • No Internet connection - even on Re-installation (Factory reset] on version 19 XG FW (Home Use)

    Sophos User5937
    Sophos User5937
    Hello I have struggled for a while with this. And all while having serious network issues with Comcast. I have Comcast and AT&T as ISPs - and for background, I have forced their Internet cable modems / routers to have a base IP address in the 172.16…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Allowing Whatsapp Calls in Sophos XG

    Christiaan du plessis
    Christiaan du plessis
    Hi all. I'm running Sophos XG Home Edition ( SFOS 19.0.0 GA-Build317). Whatsapp Calls are being blocked, I have no Web Policy or Application Control being used by Firewall rule. Any services are allowed from LAN to WAN. Can't see that anything…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Not working auto-renew at DHCP

    Gerald Schuh1
    Gerald Schuh1
    Hi, I'm using an Huawei Modem with LTE on wan1. The Sophos XG receives the IP via DHCP. Everytime when there is an IP renew it fails and the interface (wan) is offline until I login to the firewall and click on save in the interface config menu…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 4000 mbps LAG on a XG 125 v3 help

    Charles Cook
    Charles Cook
    What I have setup is on a 125 running XG 19.0 . I have these interfaces: eth0 LAN which shows 1000 mbps- full deplex/ connected LANLAG/ LAG1 with 4 ports (eth2/3/4/5) in LACP mode on the LAN network zone. and it shows up in GUI as 4000 mbps full deplex…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Version 19.0.0GA Breaking IPSEC VPN's

    Jeremy Thomas
    Jeremy Thomas
    We have 20+ Xg and XGS's deployed. We started pushing out the mentioned version updating from 18.5.3 MR-3 Build 408. The first 2 devices we updated had all kinds of VPN issues. Users could connect but the connection speed was garbage (less than 1mbps…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • When is v19 MR-1 going to be released?

    tom greene
    tom greene
    Its been a while since v19 has been released so, When is v19 MR-1 going to be released?
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Unable to forward Plex for direct connection

    Eric Gosselin
    Eric Gosselin
    Hi everyone, I just upgraded my old sophos UTM, to the new XG firewall (SFOS 19). Now I can't make my Plex server accessible from internet. I try to use de DNAT server assistant, but it doesn't work. Did someone manage to permit direct connexion for…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • HTTPS-Scanning some Website-Certs unvalid (expired)

    Mr.Roboto
    Mr.Roboto
    have a strange problem here with an XG cluster. On 07.06.22 there was a problem with the onsite NTP service. After the failure, which lasted about 5 minutes, some websites such as google.com can no longer be accessed in a browser because the certificate…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • What computer is using all the bandwidth?

    Jeff Vandervoort
    Jeff Vandervoort
    XG135/SFOS v19.0 Was working remotely when suddenly I could no longer keep RDP sessions running through the VPN. 100/100 bandwidth. Latency through the tunnel up to 4 or 5 seconds. Ping to WAN IP also ultra-high latency, so I figured something was up…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SecurityAppliance_SSL_CA expired or not Valid

    Phil B
    Phil B
    Hello, I am new to the Sophos community. I am starting with Sophos XG Firewall. I have a Sophos XG86 that was working fine with a SSL VPN site-to-site connection in version 18.0.5MR5 to a remote site. I upgraded the remote site to SFOS 19.0.0.0 GA (Sophos…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • DNS Resolution slow using Connect 2.0 and IPSec VPN connection

    AllanD
    AllanD
    We have a ongoing issue with Sophos Connect 2.0 and IPSec VPN connections where DNS resolution is extremely slow at first and sometimes never resolves itself. For example a user connects to the VPN and then tries to open a network drive then gets a error…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect 2.0 IPSec VPN Slowness with XG Firewall

    AllanD
    AllanD
    I'm trying to figure out a issue we've had for a while using Sophos Connect IPSec connections. In general small file transfers (say 5Mb or less) from a client to a file server happen very quickly, within seconds as expected. But larger file transfers…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • INVALID TRAFFIC since update SFOS 19.0.0 GA-Build317 in IPSEC VPN Remote Access

    Alexandre LANTOINE
    Alexandre LANTOINE
    Dear all, We have a problem contacting a subnet since the version 19.0 GA. When we are connected to the IPSEC VPN since the upgrade, we get INVALID TRAFFIC randomly, and not on all networks. The problem only appears on networks that are connected…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG Firewall SFOS 19.0.0 GA-Build317 - Site to Site VPN Disconnects & Reconnects

    Lonnie Thibodeaux
    Lonnie Thibodeaux
    Updated two XGs this weekend (June 4, 4PM) XG115, XG106) to SFOS 19.0.0 GA-Build317 . Since the update seeing and receiving alerts of random but continuous termination and re-connection of a Site to Site VPN between the two XGs. Alerts: VPN Log…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos RED disappeared

    Charles Duance
    Charles Duance
    Hi, I have an email alert saying that my RED was down. Its a RED 20 connected to my XG 125w Firewall running the latest v19 firmware. I thought it would just show as down when logged into my firewall and viewing the RED interfaces but its actually…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SOPHOS XGS Application Control blocking nordVPN

    SETdevIT
    SETdevIT
    Hi , is there any Option to block nordVPN , wasn't able to find any option in the Application Control . For the most shady VPN Provider are blocking options available. We highly need to block any kind of shady VPN ´ s specally nordVPN ! We are…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote VPN Users Unable to Download/upload files after upgrade to 19.0

    Jeb Barrett
    Jeb Barrett
    It may be a coincidence, but just after upgrading to 19.0 our Remote VPN users are unable to download or upload to server files over 1MB. It is throttled or something and times out. And the remote user has to disconnect the VPN and reconnect. Users are…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to access vpn client connected to XG firewall SFOS 19.0.0 GA-Build31

    jang430
    jang430
    I am managing a nas (Unraid) that doesn't have permanent IP, or Dynamic IP. In order to manage the device, I installed Openvpn-client onto the NAS, and put my Sophos' remote SSL VPN config on Openvpn-client. The client can now connect to my firewall,…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • V19 WAN throughput loss on XG230 - V19 perte de débit WAN sur XG230

    CyrilleM
    CyrilleM
    Since the transition from 18.5.3 to 19.0, the throughput between the WAN and the LAN has been extremely slow.Tests on NPERF show a throughput around 3Mb while normally I am at 300Mb. My ports are in self-negotiation but even if I force in 1000Mb the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • how to setup 3 wan with 3 network client without fail over/redundant/load balance in sophos xg 19

    timit p2s3
    timit p2s3
    hi how i can set wan 1 for netwock client 1, wan 2 for network client 2 and wan 3 for network client 3 in new firmware 19. i was try and try to setting route precedent from, static, sd-wan and vpn, also i change sd-wan, static and vpn but its not…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SOPHOS XG 19 Streaming issue (HBOMAX)

    lenyick
    lenyick
    Sophos XG 19 GA intel xeon D, 4x10gbe 16GB, 1TB SSD, DPI ssl / tls APPLE TV I am having a lot of issue with streaming services since updating to XG19 getting constant buffering from streaming services Major Issue with HBOMAX error can't connect…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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