Hi, I've rolled out many UTMs in the past and now starting to replace them with XGS, v19. Pretty much makes sense but im puzzled by the firewall rules and how they are executed. Here's one example that I dont get I have simple LAN - 192.168…

Hi experts, I am new to this so please bear with me! I have Sophos XG115 (SFOS 19.0.0 GA-Build317). I have set-up a standard firewall rule and policy that forwards any public request for my domain name (i.e. abc.com) to my back-end web server on the…

hi i have two server using https mail server and web server when i want to access from outside to the sever web it load always the mail server, and when i change port to 80 it work but i want to use https for web server. pls any help i have sophos…

Hi all, I just installed two XGS136 as gateway for our guest network. We use APs from Extreme and the authentication via PPSK codes, that are generated on a per user basis via the Extreme API (in the future). Currently we still use a guest known PSK…

Hello Sophos-Team, is there a way to permanently disable the Popup Spam while logging in to Firewalls of the XGS Series? I know it is meant to highlight the features that are new and can help in many ways but after a while it just gets old fast. …

Good Day, I'm trying to set up a port forward (RDP) from my WAN interface to a device on my LAN. The rule migrated from V18 MR4 isn't functioning, and neither are any rules I set up from scratch. Any FW/NAT rules I set up show zero on their counters…

Hello, I hope you are well. I have an XG230 (SFOS 19.0.0 GA-Build317). I want to convert save and applied to Fortigate via Forticonverter. It doesn't work because the backup is encrypted with a password. How can I get a backup in clear (without password…

Hi, please tell me if the sophos connect will be installed and configure in windows 7/8 , with Sophos XG v19 Thanks

Hi, I have running some rules from third party tool using logs from Sophos XG Firewall version SFOS 17.5. Some of the rules are based on specific IDs from https://docs.sophos.com/nsg/sophos-firewall/17.5/Help/en-us/webhelp/onlinehelp/nsg/sfos/concepts…

Hi team! My WAN interface was stoped working, just give me information of not available. Other interfaces woring well

Hi there, im struggling with a really strange issue. Maybe im also not aware how this works exactly and only need an meaningful explanation. Ive nothing so far in the KB neither on other web sites. Situation: - Remote Access VPN Ipsec configured…

Hello, I have a fresh installed SFOS v19 Home license, but the synchronisation (Initial License Sync) is failing. the registration process is fine until the last step "Initiate License Synchronisation". It is not an connectivity issue. The steps…

Hello, I did take a look at the IPSec VPN for remote access in Sophos Firewall OS v19 and there is a value in the exported Provisioning file that i can't understand where the NGFW gets the value from. The Value is " gateway" or "address" depending…

Usually when this happens, there's an gateway outage or a power outage of some kind. However, I checked in on the site and no one reports any issues. I remoted into the site and logged directly into the appliance - everything *looks* normal, and central…

hi Seems like in version 19 I can not use encrypted password for API access, it simply does not work. I'm getting authentication error while plain password work normally. I'm generating password using CBC 128. Is anything changed in 19? Tried native…

Issue A customer is faced with a strange problem in the Sophos XGS Fw (v19), After rebooting the firewall or the Active Directory server, certain users are no longer in their group. We add all the subnets to the STAS and log in to the user portal…

Hi, i've got this message every minute since yesterday. Have you got a any idea ?

Due a log investigation, we have discovered a leak in the firewall policys. If you set a rule with simply complete drop & log from a source to WAN zone, Traffic with destination Ports 80/443 will be allowed. So the traffic flows to the integrated proxy…

Hi, regarding this thread , is there new features in version 19?

Hey guys, following problem: We use a Sophos XGS 3300. Internal Webserver is in DMZ Zone 10.10.10.0. It has an FQDN which will be resolved to an external IP on external DNS servers and to its internal IP on internal DNS servers. From LAN and SSLVPN…

I have setup a Site to Site VPN between AWS and a Sophos firewall v19. Both sides show up and connected but AWS shows 0 BGP Routes on both tunnels. I am also unable to ping between the sites (yes I have dynamic routing and ping turned on for the VPN)…

Hi all Running a sophos XGS with a PPOE connection. Firmware is the latest 19 incl MR. MTU is set to 1500 (which I understand is minus 8 meaning 1492). On this we have an SSL VPN terminating on the XGS using TCP. Clients are Mac OS running tunnelblick…

Dear Sophos Community, we have experienced the following at a customer: Site A XGS2100 Cluster SFOS 19.0.0 GA-Build317 Site B XGS116 Cluster SFOS 19.0.0 GA-Build317 Connection via "point to point" glasfiber Provider Switch, Copper Uplink Module…

I am trying to update firewall rule with api to change the certificate. It is usefull for let's encrypt certificate update. I have followed the community suggestion to read the rule and set the values read in the update statement (obviously changing…

Hello Team, I get 100Mbps of internet bandwidth from my ISP but I still experience bad Microsoft teams call quality during meetings. I believe there are ways I can optimize/prioritize zoom/teams/webex calls to improve performance on my XG. please…