• Tomcat stopped working

    Emmanuel Joshua Cañon
    Emmanuel Joshua Cañon
    Hi, Good day! I'm currently experiencing an issue where I can’t access my GUI. I checked the Tomcat service, and it shows as "stopped." I’ve tried restarting it several times, but it still won’t start. I even attempted a factory reset, but the Tomcat…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Lets Encrypt Chain

    EinMarco_DE
    EinMarco_DE
    Hallo zusammen, wir setzen seit der V21 vermehrt Lets Encrypt Zertifikate auf unseren WAF Regeln ein. Hierbei ist uns aufgefallen, dass danach einige Dienste nicht mehr ordendlich verbinden können. Prüfen wir hier die entsprechenden Logs, stellen wir…
    • 1 month ago
    • Sophos Firewall
    • German Forum
  • Sophos XG Home V21 GA Lets Encrypt Certs not shown for Administration

    Frank Jepsen
    Frank Jepsen
    I successfully obtained 5 certificates from Lets Encrypt with th new V21 feature. I can use these in my web application firewall rules and they work fine. But in "Administration/Admin console and end-user interaction" only an uploaded wildcard certificate…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • SFOS HA Slave Lizenz

    EinMarco_DE
    EinMarco_DE
    Hallo zusammen, gibt es in einem degraded Sophs XG HA in dem der Master, die Lizenz hält eine Art Karenzzeit, nach der der Slave die Lizenz "verliert", wenn der Master nicht online ist? Grüße!
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • Sophos XG Lets Encrypt Zertifikat

    Daniel Capek
    Daniel Capek
    Hi zusammen, ich habe Probleme bei dem Hochladen bzw. validieren von den Lets Encrypt Zertifikaten. Die Zertifikate werden vom NGINX ausgestellt bzw. über diesen. Die Zertifikate sind auch gültig und werden auch so im Browser angezeigt. Da ich…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • HA

    SatyabrataB
    SatyabrataB
    Hi, we are using xgs3300 that is connected with Sophos central existing device is fully configured and in production we are planning to add one more device for ha. 1.if i will add one more device in ha the existing configuration backup i need to…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • High availability upgrade to a different firmware version

    Viggo ICT
    Viggo ICT
    I have a question regarding updating a HA setup from Firmware SFOS 19.5.3 MR-3-Build652 to SFOS 20.0.2 MR2-Build378. Since this is an update to a different version, does the same principle apply here where the Auxiliary is updated first, followed by the…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • xgs 4300 performance

    Walid Essawi
    Walid Essawi
    we face a problem wtih XGS 4300 Performance , and becomes to red , the internet speed decreasing ,we resolving the issue after rebooting the device, what should be done to solve this where this accruing contentiously
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • v21 HA Active passive - Aux node fails - system startup failed - fault state

    LHerzog
    LHerzog
    I have a HA cluster where it happens now second time that the Aux node was not able to join the cluster or went into fault state after a time of Primary node being down. First it happened while HA initial setup. LuCar Toni fixed it via remote access…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Zero-Touch provisioning HA-Cluster

    FFin
    FFin
    There's a thread from two years ago about provisioning HA-Cluster using Sophos Central ( Lite-Touch provisioning HA-Cluster ) The text is still (or again) showing in central and in documentation ( https://docs.sophos.com/nsg/sophos-firewall/21.0/help…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Welche Reports benötigen gerade wie viel Speicher?

    TobiasSchubert
    TobiasSchubert
    Hallo, die Sophos vermeldet "Reports disk usage reached higher threshold". Lt. system diagnostics show disk ist report mit 70% belegt. Unter Log retentionReport period kann ich festlegen, wlche logs wie lang aufgehoben werden. Dfür wäre es nun interessnt…
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • SSH Access Doesn't Work

    Mikel Black
    Mikel Black
    I need to log in to our router via SSH because the web console lacks the ability to disable SIP ALG. But when I try to login it claims my password is wrong - even though I just used it 2 minutes ago to access the web console. SSH is enabled for the…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Export VPN Remote und SIDE2SIDE VPN Doku

    miki1980
    miki1980
    Hallo zusammen, ich muss für einen Kunden eine Dokumentation erstellen mit allen SIDE2SIDE und Remote VPNs für alle 11 XGS Standorte. Könnt euch vorstellen, dass dies einen erheblicher Aufwand bedeutet. Ein XML Export finde ich da nicht grad…
    • 2 months ago
    • Sophos Firewall
    • German Forum
  • Blocking devices from accessing network without vpn

    Reem Jalal Eddine
    Reem Jalal Eddine
    hi, we had an incident where when of our devices had an attempt of access but with failure due to wrong password trials. I an suspecting that this device was on an unknown network outside our organization due to work from home policy we have. Is there…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • HA active-passive preferred primary device

    FFin
    FFin
    Documentation says for HA active-passive you should select a preferred primary device, because " only the initial primary device holds the licenses and supports services, such as FastPath offloading. ". Does this mean if auxiliary appliance is currently…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • XG Home on XG 115w Rev3 Appliance - Can't access WebGUI

    David Höfflin
    David Höfflin
    Hi, I've got a used XG 115w rev3 and installed the Sophos XG Home Software Version on it. The issue I encountered was that after a successful installation of the SW image, I cannot reach the appliance to complete the initial wizard. When patched…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • migration fw xg to xgs

    Gerardo Josic Rodriguez Paredes1
    Gerardo Josic Rodriguez Paredes1
    Dear good evening, I have a firewall migration requirement for a client who has a Sophos XG450 firewall in version SFOS 19.0.2 MR-2 Build472 and wants to migrate to a new XGS4500 computer. Is it possible to do this migration by generating a backup…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Make your HTTPs CA available for download in the Captive Portal (and elsewhere)

    RichBaldry
    RichBaldry
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Configuration Steps …
    • 2 months ago
    • Sophos Firewall
    • Recommended Reads
  • Possible to Backup/Restore to a different (higher/lower) model?

    148Points
    148Points
    Hi, i was just wondering if it's possible with the latest SFOS to backup and restore from a XG 210 to a XGS 2300 and from a XG 230 to a XGS 2100? Thnaks alot!
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • HA_degraded, device is showing faulty

    IT Command Center
    IT Command Center
    Hi, We have configured a HA in the site and it was working fine from last one year, HA degraded yesterday, Primary device is showing faulty All the cable connections are working fine, How to resolve this issue ? What would be the reason for…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Packet Capture filtering

    DavidSain
    DavidSain
    We manage 241 firewalls via Central for our customers. We have management from the internet locked down. When performing a packet capture in the WebUI, there is a "Display Filter" button. If I want to filter on a specific rule, I have entered the Rule…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Cannot connect to XG135

    Daniel Zuwala
    Daniel Zuwala
    Hi, I recently acquired a used XG135. When I got it, I plug an ethernet cable on Port1 and the light was on and told myself that all was ok then. So I decided to make a reset factory, and since then the Port1 never show up. No lights, no connection…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall default Certificate Problem new deployment

    Gerd Rehders1
    Gerd Rehders1
    Hi, I'm facing a new issue: After deploying new Firewall the fresh instance cannot be synchronized with Central. Device keeps hanging on state connected The default certificate seems to be invalid (Namibia???) After editing the default authority and…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Replace an XG Firewall with an XGS Firewall by using Zero Touch Deployment

    LuCar Toni
    LuCar Toni
    Disclaimer: This information is provided as-is for the community's benefit. Kindly contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Keynotes Standalone HA Cluster…
    • 2 months ago
    • Sophos Firewall
    • Recommended Reads
  • Can I still manage my Sophos Free Home Firewall after 30 days trial period?

    Wepee
    Wepee
    Hi, I had install SFOS on my own old PC for some time, but did not connect /join Sophos Central after more then 30 days. I was trying out DNS protection after watching this video from Sophos Techvids: https://techvids.sophos.com/watch/YKKJiTqRndLS1eKRKsdJqe…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
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