• Sophos Firewall API - Creating User

    Andrew France
    Andrew France
    Hi, looking for some help regarding User creation on the Sophos Firewall using the API. We've managed to be able to update a user's group membership, but are unable to actually create an account using a similar XML format. Currently we're getting…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS 107 with newest firmware temporary not responding over webinterface

    Tino Haubner1
    Tino Haubner1
    Hi, I have the problem that the firewall is temporarily not operable via the web interface and is stuck. The status page doesn't show anything when it comes to performance either. tested across various browsers and systems, including sophos central…
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Suggest an opensource Syslog server

    Manoj na
    Manoj na
    Hi, Could anyone suggest an opensource (completely free) syslog server to be used with XGS2100 and XG86. We have couple of XGS2100 and 14 XG86. This server should also store syslogs from some other devices like NVR, routers and windows 2019 servers…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Firewall Cluster login to secondary over IPsec tunnel

    AlexanderPoettinger
    AlexanderPoettinger
    We have a series of customers with a firewall cluster but no local server infrastructure. Their resources are in our datacenter. There is always an IPsec tunnel from the datacenter to the firewall. We can always access the firewalls through the IPsec…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • XG Home - Services Stopped

    Andrew Gossen
    Andrew Gossen
    Hello all, I've had my XG Home appliance setup and registered since Sept 1, 2023 without issue, everything was green on the dashboard\home page. Today, these two services are stopped and refuse to start stating that I need an Intercept X license…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Is it possible to backup and restore from XG135 to XGS 136 without using a third-party migration tool?

    Yashpal Rawat
    Yashpal Rawat
    Is it possible to backup and restore from XG135 to XGS 136 without using a third-party migration tool?
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • HA Upgrade Questions

    SophosNewby
    SophosNewby
    Good afternoon, I have a couple of question regarding an upgrade we are doing over the next couple of weeks. So we are replacing our XG 210 with 2 XGS 3100's and have some question to their setup in a Primary/Secondary HA configuration. 1) Do I simply…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS renewal

    Vishal Waghade
    Vishal Waghade
    Can we renewal Sophos XGS subscription after 2 years if it is not renewed in between.
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS 6500 Notification Emails not working

    Josh Rogalski
    Josh Rogalski
    We have a Sophos XGS 6500, we are trying to configure it to send Firewall notification emails to a small mail server that is INSIDE our network behind the XGS. We have it configured, but we aren't seeing any traffic attempt to pass to the mail server…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Lost Sophos Home admin password

    Jeandre Pedro dos Santos
    Jeandre Pedro dos Santos
    I have a Sophos Home that has lost its admin password. I only have access via the central system and through an administrator account, but I want to recover the main access. Is there a way to do this? Elton
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • defining outgoing interface for System Notification mails?

    LHerzog
    LHerzog
    I think I need to SNAT this but maybe there is an other option to define from which interface the Firwall sends it's alert/notification mails and Email Backups? We noticed the mails the Firewall sends internally are now coming from different Firewall…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • HA msync.log - many errors for "cmd 'ipset -D hostset" or "sesid:-1:evm slot has NULL for sd 10"

    LHerzog
    LHerzog
    I've a new XGS HA A/P cluster running on v20.0.1. The cluster is a migration from a retired XG system. All is running and looks fine so far. When checking logs, I found in the HA logs that this is filling with errors. Mostly the errors are always of…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Interface Name for Network Interface - ifindex

    Greg Darby
    Greg Darby
    Hi, I am setting up Netflow Monitor to monitor traffic levels on our bunch of XGS Firewalls and unfortunately Netflow reports the discovered interfaces as ifindex(x). What i am trying to find out is the easiest way i can identify what port is being…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • GUI not accessible on v20.1 MR-1 after upgrade

    Frank Dubi
    Frank Dubi
    I have upgraded my Sophos firewall to the latest image v20.0.1 MR-1 but now I can't access the GUI of it. The services are running well, any ideas to solve it?
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • SMTP/S logging and reporting issues

    rfcat_vk
    rfcat_vk
    Hi folks, I have an old thread with questions about IMAP/s and SMTP/s where the IMAP/s issue is being investigated and the SMTP issues appears to be ignored. A fresh thread devoted to SMTP/s issues. Questions. 1/. why are SMTP/s messages not displayed…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Where is V20 firmware update?

    Fondartigianato
    Fondartigianato
    Hi. We have two Sophos XGS 136 in HA; installed firmware is SFOS 19.5.4 MR-4-Build718. On firmware page, upgrade to Sfos V20 is not proposed, and if I click on Check for new firmware button, the answer is "No upgrades available". Why? Enhanced Support…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • How make compliance many unit firewall Sophos

    Ronaldo de Moura
    Ronaldo de Moura
    Is there any way to comply with several Sophos firewalls via API or some software, I ask because we are a Sophos MSP and we have numerous firewalls, often the client has access and ends up changing them. Example if IPS was active. Which active admins…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • collect security events directly from the firewall

    Ronaldo de Moura
    Ronaldo de Moura
    Hello. We have some way of collecting events related to IPS, AV-Detection, ATP, MDR and sending them externally to a zabbix-type application. I am using SNMP but this interface does not provide such resources.
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • VPN-SSL connection not established after firmware update

    Hansi Martinez
    Hansi Martinez
    Hello, In recent days I updated the Firewall firmware, however the end user cannot establish an SSL-VPN connection, I have uninstalled the previous version of SSL (Semaphore) and installed Sophos Connect. Now what happens is that the Sophos connect client…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Email Notification is not working in Sophos XGs v20.0

    Yuvraj Singh
    Yuvraj Singh
    I tried to configure the email notification for any config changes but somehow It's not working. Getting email has been accepted by device and queued for scanning. Then failed after sometime. Please help me to fix this issue. I have followed the steps…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Memory

    KYM
    KYM
    How do I check memory of XG135 firewall from web interface dash board.
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Chrome OS no longer able to manually import Root CA Certificate

    tomrgsd
    tomrgsd
    Tried to add a certificate to an unmanaged Chromebook device with latest Chrome OS version (someone brought in their own device). Followed the steps as we have used for years. Download the CRT file and open Chrome Security settings and under manager certificates…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • IPMI acess XGS Sophos

    Ronaldo de Moura
    Ronaldo de Moura
    Hello, I would like to know if the XGS line has an IPMI feature, according to the manuals, products from the XGS2100 onwards already have a port called MGMT, however I did not find anything in the documentation for the new line about access via IPMI,…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Certificate wrong after flushing device reports

    Diego Depiante
    Diego Depiante
    Dear Friends: I’ve been following this article because none of my reports were working. Sophos Firewall: No reports show After flushing the reports, it appears as though I never completed the configuration of my WAF certificates. So, I decided…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Automated Firewall Audit Tool

    Raphael Alganes
    Raphael Alganes
    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Installation and Requirement…
    • 6 months ago
    • Sophos Firewall
    • Recommended Reads
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