• Up2date URLs and ports ect

    Sophos User2702
    Sophos User2702
    Hi, Does anyone know the urls , ports ect that Sophos XG uses to update / Download the devices firmware to the XG device ? I keep getting a failed error. It is not set to managed by the manager and DNS works.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Backup vs Export (Import) Configuration ?

    J Thai
    J Thai
    Hello everyone, What are the differences between these 2 ? In each of the following scenario, which of these 2 features should I be using? Factory Reset ? [Bare Metal] Replacing NIC(s) and (or) upgrading CPU ? [VM] Modifying VM's virtual…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SFOS SFOS 19.0.1 MR-1-Build350 : Last pattern updates were on 11/08/2022 ?

    ali turki
    ali turki
    hello we have noticed that patterns updates has not been updated since Aug 11 2022 ?? AP Firmware 11.0.019 - 12:28:33, Jul 12 2022 Success ATP 1.0.0427 - 09:53:44, Aug 10 2022 Success…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Update backup schedule settings failed

    mohammed rafi
    mohammed rafi
    Hi , i have a Sophos firewall version XG106 (SFOS 18.5.4 MR-4- but i can not setup back up with email and i receive the bellow error , i have same configuration on other firewalls on other branches and just this one doesn't works Update backup schedule…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • restoring configuration to different model / reading configuration without device

    damiri
    damiri
    Hi, from time to time we have need to restore XG/XGS configuration from backup to different model. I got information that two things are impossible: - restoring configuration to different model (this is doable on some other vendors boxes where you…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 310 not upgrading firmware from 17.5

    Samwel Wamui
    Samwel Wamui
    It keeps reversing back to 17.5 when we upgrade to 19.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • 18.5.x export via CLI

    Matthew LaComb
    Matthew LaComb
    Any way to Export (not backup, but export - same output as importexport tab/export full configuration) via Advanced Shell? I saw a thread on Backup, but I need plain text snapshots for #reasons...
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Configuration gone after upgrage SFOS 19.0.0 to 19.0.1

    Ben@Network
    Ben@Network
    Hello everybody, yesterday I updated two Firewalls (XGS 126 and XG 125) from Version 19.0.0 to 19.0.1. After the upgrade both Firewalls has SFOS 19.0.1 firmware installed but lost their configuration. The problem was both firewalls are on remote site…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Need help on Sophos XG 310 17.5 to 19.0 upgrade

    Anas Assainar
    Anas Assainar
    Hi all, My Sophos XG 310 running on 17.5 need an upgrade to 19.0, is it safe to do so? As I read comments on Sophos community I have seen a lot of issues faced including configuration flush out and device brick by other users. Thanks in advance…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG210 HA ver. 18.5.x to 19.0. migration

    Giorgio Premoli1
    Giorgio Premoli1
    Dear all, a customer of mine has 2 XG210 in HA mode (Active/Passive) that are running with the firmware version 18.5. I have to upgrade the HA to the version 19.0 and I'd like to know if I can upgrade/migrate the firmware without un-mounting the HA…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos randomly reboot (XG330)

    gouellet
    gouellet
    Hi guys, I would like to know if the option '' Allow automatic installation of hotfixes'' reboot the firewall sometime? When i leave this option unchek, the firewall work perfectly fine, But when is chek, the firewall reboot several time by itself.…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • V19 MR1 is released

    David Clark1
    David Clark1
    checked on mysophos portal and was listed......haven't found any releases yet..... Loaded on a spare Xg210, seems OK so far...
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • No Upgrade to 19 available

    Freddy1986
    Freddy1986
    After we upgraded our sophos xgs / xg firewalls to SFOS 18.5.4 MR-4-Build418, i dont get the offer to install v19 ?! Trying to download it and install it manualy results in the questes if i am sure to do that because the system is booting in factory default…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG105w -> XG107w Upgrade - Configuration help?

    Brad Pridlee
    Brad Pridlee
    Hi, I´m about to upgrade my XG105w to XG107w. Do you guys have knowledge of configuration? Is there possibility to use export/import properties? XG105w interface is different mainly in rules section or there is “Firewall” tab and XG107w has “Rules and…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG210 SFOS 18.5.3 Restore Backup to Virtual Appliance: extraction failed?

    Marco Maggi
    Marco Maggi
    Hi, i have an XG210Rev on SFOS 18.5.3 MR-3-Build408 that i need to restore to the virtual appliance. My appliance has also 2 RED attached and 14 Vlans. I've downloaded the correct vm from sophos downalod (the same version, SFOS 18.5.3 MR-3-Build408…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • sophos update server like sfm

    yyari951
    yyari951
    We have 4 sophos xg firewall in our internal network. 3 weeks ago we decided to migrate them to 18.5. after that we couldn't get update from our SFM specially for IPS signature. for more information we can update these module from internet but this part…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Migrated config not accepted on new XGS, asking for restore password

    Andrej Pirman
    Andrej Pirman
    Hi, I have used Sophos Migration Assistant tool to export config from SG-125 and I've got Sophos.tar file. Looks fine. But when trying to inport into new XGS-136 via Backup & Firmware --> Backup resotre it says: Wrong restore password or wrong file…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos SG135 SFOS 17.5

    Alex Marschall
    Alex Marschall
    Hello, could someone please send me the HW Installer ISO for SFOS 17.5 for my SG135? I have 2 AP55 and 3 AP100 here that no longer run after separation on SFOS 19 :( I hope they come back on the same Version i installed it
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Backup and Restore from the XG85 to a XG116 with 100% compatibility or not?

    Veerababu Payasam
    Veerababu Payasam
    Dear Support Team, We're using XG 85 now we're planning to purchase XGS 116. if I could backup and restore the config from the XG85 to a XG116 with 100% compatibility or not? Please advise ?? Thanks & Regards, Veera, +968 96791778
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • upgrading from XG125 to XGS136

    Peter Muwanguzi
    Peter Muwanguzi
    Hi Guys, I need to upgrade from XG125 to XGS136. Both devices are running the same firmware version. can restoration of the back up work? Can I also run a back of XGS136 onto XG125 and it works? Thanks for your help.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Initiate AP Firmware Installation with XG API

    fanil dean
    fanil dean
    Hello Guys! We manage about 30 Sophos XG Firewalls which we also have to update for sure. Now with the recent Access Point Firmware Update, which you have to do to keep new APs working, i need to access every firewall and click the install button. Now…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Bricked Sophos SG210 after mandatory firmware upgrade

    PeteH
    PeteH
    I have spare sg210 that was on v17 firmware (cant remember which one) I was using it as a backup in case any of my upgrades to v18 failed. Now I am moving everything to v19. I wanted to use this machine as the backup on v18.5.3 so I booted it up and…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Updating XG310 running 17.5 MR15

    RJN
    RJN
    I have a XG310 that is still running on 17.5. I attempted numerous times to upgrade to v18.5, however it seems like this device was impacted by the NC-61506 bug which would cause all upgrades to fail. I could do a factory reset and upgrade to v18 without…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG Firewall Firmware Upgrade Failed: 17.5.16 MR-16 to SFOS 18.5.3 MR-3-Build408

    Ankit Na
    Ankit Na
    Hi Team, I am facing issue to upgrade our device.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • update sophos firewalls

    yyari951
    yyari951
    We have 4 sophos xg firewall in our internal network. 3 weeks ago we decided to migrate them to 18.5 MR3. after that we couldn't get update from our SFM specially for IPS signature. for more information we can update these module from internet but this…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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