• Sophos Connect and delivery of configuration via User Portal

    JasP
    JasP
    This is a follow up to https://community.sophos.com/sophos-xg-firewall/f/discussions/136595/new-code-injection-vulnerability-in-the-user-portal-and-webadmin-of-sophos-firewall Can Sophos make available the ability to download SSL VPN client configurations…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect client unexpectedly logged out of the firewall

    MichalKawecki
    MichalKawecki
    XG Firewall version 19.0.1 MR1 build 365 and Sophos Connect 2.2.75 client are affected. After a successful IPSec connection, after a few hours, the user is unexpectedly logged out of the firewall. The IPSec connection itself continues to work, but any…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG v18MR3 SophosConnect v2. Problems with IPv6 and DNS

    D Goese
    D Goese
    Hello all, thank you for reading and hopefully someone has an answer or a workaround. We have the a Problem with DNS resolution on SophosConnect VPN Clients. If someone is connected with our vpn profile and has IPv6 enabled on the network interface…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect VPN Client Automation

    Thomas Brabenec
    Thomas Brabenec
    First off, I'm finding the documentation woefully inadequate for administrators attempting to install/configure this client in an automated/scripted fashion. The reason for me making this post is to inquire how everyone might be handling installing…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • 1x laptop will not complete connection to sslvpn

    Aaron Berger
    Aaron Berger
    Issue 1x Laptop will not complete connection to sslvpn. After filling in the user credentials for the Sophos Connect and hitting connect, the connection never complete. Firewall logs say user is connected. About one out of every 30 connections it will…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect Update push

    Ajay Sharma1
    Ajay Sharma1
    Hello Community, I have this one issue, we have Sophos Connect VPN rolled out to our users for remote working. When we rolled it out the version was 2.1.0 and current version is 2.2. At times our users face isues with version 2.1 We uninstall and…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN disconnecting frequently with Sophos Connect

    SawanPancholi
    SawanPancholi
    Dear All, With new client Sophos Connect, VPN got disconnected while user is working. With old client it's working perfectly fine. Now with all users i have to install old client and copy the their config file to old client. is their any solution…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos connect - unidentified network ... again

    Marcel Hoffmann
    Marcel Hoffmann
    Hi there, I'd like to talk about an old problem again - the "unidentified network"-problem when using OpenVPN-Tap-Adapters. Currently I am trying to use sophos connect again and run into the same issue with the network not identifying after connection…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Remote & Live Users with IPSec Client VPN

    TheMonzel
    TheMonzel
    Hey all, Im curious, whether I misunderstand the concept of Live and Remote Users. I got an appliance with both SSL and IP Sec Client VPN. Only users of the SSL VPN are shown as "remote users". At least my head thought, that IP Sec…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How do we prevent Sophos Connect with MFA on Users from retrying once the tiemout has passed?

    John Skadowski1
    John Skadowski1
    Hello Sophos Community, We purchased the Sophos XG series to replace our use of Cisco ASA firewalls. We've been generally satisfied with the change. However, the last remanant to repplace the ASA completely is User VPN access. The Cisco AnyConnect…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • VPN Performance (IKEv2) - Bad with VDSL - Good with Fibre

    juergenb52
    juergenb52
    Hello, we use Microsoft Always On for all Mobile and Home Office Users. These clients connect to their home routers and connect to a public IP of our XGS2100. The Firewall uses a symetric Fibre connection (100MBit) from German Telekom. XGS has forwarding…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect vpn client on Microsoft Surface with ARM cpu

    onward
    onward
    Any new developments regarding Sophos Connect VPN client compatibility with ARM cpu? Example platform the 2.2 installer fails on: related posts: https://community.sophos.com/sophos-xg-firewall/f/discussions/133645/sophos-connect-openvpn-support…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IKE VPN, AzureAD MFA, RADIUS, and Sophos Connect

    Marcel du Preez
    Marcel du Preez
    Hi I've configured AzureAD authentication, with MFA, through a RADIUS server and Windows Server NPS role (mostly thanks to this article: Sophos XG: Using Azure MFA for SSL VPN and User portal - Recommended Reads - Sophos Firewall - Sophos Community…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - Add connection through CLI

    Jonathan Del Signore
    Jonathan Del Signore
    Hello, In your Sophos connect CLI guide ( https://support.sophos.com/support/s/article/KB-000038531?language=en_US), there's mention of the --data command to add a connection directly with the data instead of the file path. Is this not supported anymore…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect provisioning file

    VGDtech
    VGDtech
    Hello everyone, I'm using Sophos XGS2300 with the latest firmware build SFOS 19.0.0 GA-Build317 and I ran into a problem with the Sophos Connect Provisioning file. I'm going for a IPsec remote access VPN and I would like to ask for two things. I would…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Policy mismatch error. Import a new policy for this connection.

    IT E-Peas
    IT E-Peas
    Hello, One of my user gets the error " Policy mismatch error. Import a new policy for this connection." when connecting to its Sophos Connect Client VPN When user was in the country, access was OK. User is now abroad and receives this error. …
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - Sorting connection list

    Giorgio Premoli1
    Giorgio Premoli1
    Is it possible to sort the CONNECTION LIST inside the Sophos Connect client? In the old SSL VPN Client the connections were listed alphabetically, now, on the SOPHOS CONNECT client they are shown in the inseriting order, so, in order to find a specific…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • IPSec Remote Access Slows Traffic by More than a Half

    JeffCooper
    JeffCooper
    Hi, We have a XG2300 with a 500/500 WAN. At home I have a run-of-the-mill 70/70 FiOS (or thereabouts) I connect to a file sharing site hosted at my office and I get, on average, 60-70mbs when downloading s file via our public IP address. I jump…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN locks user on failed password

    duggan1
    duggan1
    Hi, Using XGS 6500 with Sophos connect client (2.1/2.2). If someone mistypes their password just once whilst logging in to the VPN it locks the AD account. AD logs suggest 4 failed attempts by the firewall to authenticate against 2 domain controllers…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN clients disconnecting right at 8 hours.

    Chris Conlan
    Chris Conlan
    Have a strange issue where anyone connected via the SSL VPN (Sophos Connect) will disconnect right at 8 hours. I've already checked the settings under Authentication > Services and they are set past 8 hours. Under Maximum Session time-out it is at "Unlimited…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • I lose internet connection when using Sophos Connect

    Sibusiso Nyundu
    Sibusiso Nyundu
    Hi, Hope you are well. I have about 7 users that are using Sophos connect and only one of the loses internet connectivity immediately after connecting to the VPN. Please assist.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Connect - Internet Explorer

    Mathieu Reto
    Mathieu Reto
    Hello Sophos community, we are encountering the "issue" that when clicking on the "help" or "open vpn-protocol" button in Sophos Connect (regardless if 2.1.20 or 2.2.75) the result is displayed in the deprecated Internet Explorer. Same issue on fully…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Some users unable to authenticate to Sophos Client.

    Adekunle Deen
    Adekunle Deen
    Some users unable to authenticate to Sophos Client. I get the user authentication failed. Please see the log below. I would appreciate if anyone can help.
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • RDP connection loss with Sophos Connect

    Andre221
    Andre221
    Hello all, we are using XG Firewall version 18.5 together with Sophos Connect. We work with terminal servers, the employees connect to the Sophos Connect and then access our RD servers via RDP. Our environment is divided into several farms and servers…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • MTU for IPSec (Remote Access)

    JeffCooper
    JeffCooper
    Hi, Is there a way to set the MTU for the IPSec Remote Access VPN on an XGS2300 v19? I'd like to se if tweaking it improves performance for my remote users. Thanks, Jeff
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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