• STAS - Domain PCs not connecting to internet immediately after user login causing OneDrive mapping issues

    Cameron Barlow
    Cameron Barlow
    Hi there, We are having issues where STAS isn't getting the user connected before a cloud drive mapping attempted during login. Quite often we have to log in, open a browser which then presents us with the captive portal, log in to the captive portal…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS Problem

    Farzan Barouj
    Farzan Barouj
    Hi everyone, I have 3 domain controllers on my network. I installed STAS on the three domains. DC1: STAS >> Agent for (DC2 and DC3) and Collector DC2: STAS >> Agent for (DC1 and DC3) and Collector DC3: STAS >> Agent for (DC2 and DC1) and Collector On…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Machines from the filia company do not authenticate to the domain controller over the VPN.

    IvanildoGalvão
    IvanildoGalvão
    Hello everyone, I have a very strange problem with the scenario of a client, VPN closed ok, it has file traffic, system, ping, but active directory is having a problem. The branch machines do not authenticate to the headquarters AD server, in the Sophos…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS SSO at Branch Office

    Dan Becker1
    Dan Becker1
    Head Office has XG125 18.0.5. HO contains Active Directory Server. Branch Office has XG106 18.0.5 HO has STAS configured and working. Live users are reported in XG, all is working. BO can reach reach HO via server/client RED tunnel. BO user…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS Best Practice

    TI Silvestrin
    TI Silvestrin
    Hello, I have 2 DCs and 5 XG firewalls conected with a VPN. All my users, regardless the company, are appearing in all appliances. The question is: Can I have 5 STAS, each one answering to a specifyc network range and connected to it specyfic appliance…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Authenticating AD Users and Match known Users

    Nad
    Nad
    Hello, We want Active directory users to get access to the internet through XG 230 Firewall running the latest Firmware. Current Setup: Using STAS on Windows Server All users were migrated from AD to Sophos Firewall rule created (attached…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Neue Clients haben erstmal keine Zugriff

    Support BSS
    Support BSS
    Hallo, wir haben ein XG210. Wenn sich ein Client in Netz genommen wird bekommt dieser eine IP von der XG (DHCP). Aber es scheint erstmal alles geblockt zu werden - der Client kann nichts machen (kein Ping, keine Webseite öffnen, ....) so als würde er…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS user logged out from one PC affects another?

    Rodrigo Silveira1
    Rodrigo Silveira1
    Hello, When using STAS , f one user is connected to two different computers, when he logs out from one computer, the firewall also logs him out from the other too? Example: I was logged to two PCs, 172.16.16.200 and 172.16.16.100. I intentionally…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS on a multiple domain environment

    Rodrigo Silveira1
    Rodrigo Silveira1
    Hi, We have a environment with 5 different domains, each domain with two or more DCs and all the domains have relation trust with each other, the problem is: When a user, eg, user01@domain1.local log on to a computer, then he logs off, and then the…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS and Windows Server

    gennari-dkt
    gennari-dkt
    Hi, in our company we have a Sophos XG310 (SFOS 18.0.4 MR-4) with STAT configured: we are using a Windows Server 2019 machine as a workstation for some users and at the same time there are many of them connected. From what I could see, only one user…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SSO STAS CANT CONNECT

    support support18
    support support18
    HI community I am using SSO , i have followed all the instruction on this website https://support.sophos.com/support/s/article/KB-000035732?language=en_US , but when i try to swap to the new rule i created specificaly for SSO with the option [ Match known…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • New XG Locks up Every 21 min

    Matt Ketteley
    Matt Ketteley
    We are installing a new XG 430. We have has a Sophos partner port all our rules over from our SG UTM. We made the cutover and all seemed fine, so we thought while we had the downtime we would update the XG to the latest version (18.0.4 MR-4). After…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS Authentication timeout

    RalphScharping
    RalphScharping
    Good Morning, I am having trouble with STAS authenticaton. Authentication works fine, but if I run a youtube video for example, it will stop after about 3 minutes. This is what I see in the log: It seems my user is logged out by my workstation …
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS "wrong credentials"

    RalphScharping
    RalphScharping
    Good morning, I am trying to impement STAS. XG 18.0.4 MR-4 STAS 2.5.1.0 installed on two out of three domain controllers on this domain, i.e. the two on this site. NetBIOS-Domain is COMPANY Domain is company.local dc01 was added as authentication…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • 1. IPSec Tunnel alle 2 Stunden Down/Up , 2. iE bringt Fehler am Außenstandort mit XG

    Mary Lou
    Mary Lou
    Hallo Liebe Community, ich habe seit gut einem halben Jahr massive Probleme mit einer meiner XGs. Ich muss zuerst sagen, dass ich von Sophos absolut null Ahnung hatte als ich zu meinem neuen AG kam und das Erste was man wollte ist die alten UTMs loswerden…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Troubleshoot WMI connectivity issue with Sophos STAS

    JuanaMelo
    JuanaMelo
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview WMI Method Manually run WMI…
    • over 3 years ago
    • Sophos Firewall
    • Recommended Reads
  • STAS User Authentication

    nidz
    nidz
    Hi, I installed STAS in member server (Windows Server 2012 R2) not in the AD. It was working already and its getting the list of user from the AD but last 2 days suddenly the live user list in the SOPHOS XG show 3 or 4 only unlike before. It happens…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • User can't log in with STAS - XG 210 SFOS 17.5.14

    Jeysel Benetti Bueno
    Jeysel Benetti Bueno
    I have a problem that is bothering me for a couple of weeks now, we have an Windows Server 2012 R2 Standard with STAS SSO installed and configured, everything works fine(we have 50~ users), except for one specific user, that simply doesn't authenticate…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Best practice for STAS

    taowang
    taowang
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview 1. How STAS works a) Deploy…
    • over 3 years ago
    • Sophos Firewall
    • Recommended Reads
  • User Authentication for web policies

    ecar13
    ecar13
    Deploying XG and trying hard to implement authentication using Kerberos/NTLM auth, but I find it to be very frustrating and causing internal traffic to be blocked. Considering switching to STAS. Anyone have experience implementing either/both on a 'standard…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • STAS and Google Chrome Authentication Issues

    David Ashcroft
    David Ashcroft
    Does anyone know if this is still an active issue: https://support.sophos.com/support/s/article/KB-000038634?language=en_US This appears to have started for us just this morning. The workaround on Chrome for us is to have users click "Advanced" and…
    • Answered
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • STAS and DC

    AlessandroBlasi
    AlessandroBlasi
    Hello Everybody, We are moving from UTM to XG, now I'm the testing phase, and I'm having some issue with STAS and AD user authentication. For example, for a generic AD user, Authentication works occasionally, sometime everything run's well other times…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN single mistyped password causes AD lockout

    Josh Rogalski
    Josh Rogalski
    We have SSL VPN connected to our Active Directory domain controllers. We found that after configuring the VPN our users were routinely locking out their AD accounts. This is happening after a single mistype of a password on the SSL VPN. I have researched…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Why am I getting Internet Access Delay on Sophos XG v18 with STAS authentication?

    MrMojoRisin76
    MrMojoRisin76
    Greetings all, I have my Sophos XG 230 v18 setup to use STAS for Active Directory authentication using security groups for category based access. I also have a rule set up for a WiFi Network that doesn't match users and can't talk back to the regular…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Setup STAS Suite on a Member Server and need to know which firewall port to open on Domain Controller

    MrMojoRisin76
    MrMojoRisin76
    First, I wish Sophos would put out an article that explicitly states everything that needs to be done to get STAS working properly. Right now, it seems as though you have to piece together various articles in order to get this to work. My situation…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
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