I have a red device in a remote office with about 10 people. The main location with an SG210 is connected to a 50X50 fiber. Lately using an RMM tool to manage updates we have been seeing lag on the network (thats a whole different story) and want to change…

Any issues with connecting old RED UTM devices to brand new XGS (we are in process of replacing old FWs)? thanks.

Hi.. I'm trying to solve some issues with a remote office that is growing and remote ssl is not suitable anymore. Therefore, I'm checking on the RED appliances... Could you please help be to understand few things here? does the RED device needs…

Please help @SophosSupport. New Case: 06174968 (related to closed case: 05546492) RED60 Connects back to XG310 (SFOS 19.5.0 GA-Build197) We are just now noticing that the DEFAULT network traffic isn't being passed. All TAGGED Vlan traffic…

Hi, we tested today a RED device on a Starlink WAN connection. Internet direcly on Starlink modem is perfect when connection a PC. But when using the RED device (s tandard/unified ) instead, the performance is nearly to 0 Mbit/s. Does anyone have…

Hi, we have a head office with an XGS 136 and a satellite office with an SD-RED 60 on Starlink. The Starlink isn't that great so I need to be able to add a 2nd WAN link. This link uses PPPoE to authenticate. How can I configure the 2nd WAN on the RED…

HI , CASE ID : 06123090 i've recently set up a new temporary schema for my network , where i added a new FIREWALL 2 to an existing LAN with FIREWALL 1 . ( no configuration were made on the FIREWALL 2 , only LAN 1 wich i'e configured it so the firewall…

Hello everyone, I have a problem with a sd-red 60 in transparent split mode, the scenario is: - Tunnel is up and hosts behind red can surf. - From XG I can ping the hosts behind the red and reach remote desktops and everything, but from Red I can…

Hi I've set up 2 reds in different branches , from sophos xg i can see the reds link going UP for few time around 5min and it goes Down . See in attachemernt Any help please how to approch this problem

Good day, we have seriously connection problems with a SD-RED60. It works fine till the connection gets interrupted about once an hour for mostly 3-4 minutes. After the interruption, the connection works again fine. Both WAN IP Addresses are available…

My red device is installed as standard/split and is connecting to sophos. Uplink is green. Split networks defined. At the same time, the departure and return rules are also smooth. But i have a different problem. When I ping the RED's local IP address…

Hi; My red device is installed as standard/split and is connecting to sophos. Uplink is green. Split networks defined. At the same time, the departure and return rules are also smooth. But i have a different problem. When I ping the RED's local…

Hi, We have a deployment from around 21 SD-RED 60 which are working fine. Now I need to test something and want to deploy another SD-RED 60 which was also working fine in the past. But now the RED cannot open a Tunnel and the red.log shows the following…

Sehr geehrte Damen und Herren, bei einer unserer Sophos RED ist uns der entsperrcode verloren gegangen. RED-ID: R600019VQPWWQ1A Wie ist hier die Vorgehensweise? Vielen Dank vorab.

Hi, I want do delete the two default work hour profiles below and found a bug: SFOS 19.0.1 dows not allow me to do that: Schedule could not be deleted. Schedule already in use. I could not find it anywhere. The config export then showed…

we have setup Sit to Site VPN to Azure. we don't have problem to access Azure from On-Premises. Also we have just setup RED on UTM and add to Lan zone, but we cannot access Azure resource. RED tunnels keep disconnect when we ping Azure resource. …

As already described here SD-RED60 offline for a long time after reboot we have a RED60 that needs ~1hour to reconnect after a reboot or firmwareupgrade. This is since a year now. RED Firmware 3.0.008 I'd like to know how we…

CASE : 05887593 Hi I am trying to set up a red device connexion between sophos XG 230 with the lastest firmware and a sd-RED 20 i've tried configuration of the red device with the two ways ( the usb stick and also upload configuration…

Hi, I have a question about something I think it should be possible somehow.... We have a head office and two branch office, each of them with a Sophos XG firewall. All of them have two WAN interfaces (1. Fiber and 2. DSL). I would like to use *only…

Hi Sophos, Recently, during an implementation of SD-RED 60, I was faced with an impossibility to configure a VLAN connection on the SD-RED uplink interface. Here in Portugal, ISP's provide internet connections configured with VLAN. Here an example…

Hi, we're in the process of moving the company & I need to setup a temporary VPN at our new building. I brought over a Sophos RED 50 & connected it to the new Verizon Fios router in the server room. It got online, did its firmware updates, rebooted, and…

Hello, we support our customer with the following installation. Two XGS 2100 are installed central inside the DMZ as HA clusters. An external location shall be connected via a RED device. The configuration from the SD 20 RED device is transparent…

We have a client who would like to connect a number of sophos RED-20 devices to their XG 135 - is there a limit to how many red devices can be used at once, I'm envisaging three home users and two remote sites, so it could be five in total.

Hello, Can I do anything to improve RED tunnel throughput between local XGS 2100 on 1000/500 WAN link and virtual XG firewall running in Azure? Enable/disable compression does not change anything as far I can see. PS C:\Users\administrator\Downloads…

Google searching not successful; how do I set up the DHCP server "dns settings" to push from an XG to a remote Red60 (i.e. client laptop needs to see our domain suffix + name servers)