Hallo zusammen, wir haben vor kurzem unsere Sophos SG230 UTM9 auf eine XGS2100 migriert. Soweit läuft auch alles. Wir haben eine Webseite, auf der man sich per Kontaktformular mit uns in Verbindung setzen kann (wird per Mail an einen Öffentlichen Ordner…

Good Day, What is the submission rate on Sophos XGS2300 when SMTP DoS is disabled? Kind Regards,

After a recent update, we are getting lots of false positives so we're trying to add known domains to the Exceptions to bypass Spam filtering. As an example if we add a domain "*@gmail.com" , even though the documentation says this should work, it…

Hello, We are having a problem with our outbound email getting marked as spam when going to office365 (and outlook.com). We host our email internally and have implemented SPF, DKIM, and DMARC. When emailing other companies we email we pass SPF, DKIM…

Hi, i want to block incoming (phishing) mail. I enabled mta and all is working fine. I use a XG 19.5.1, i created a SMTP route & scan policy. I added my domain.de I enabled SPAM protection and selected Reject based on SPF. Now i use an external…

Hi, how to make an exception for BULK mails? It isn't listed under "Skip these checks". Regards

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. If you have multiple WAN interfaces or public IP addresses and…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Related information…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Related information…

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Overview …

Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Related information…

Hi guys, we have problems with SMTP File protection and S/MIME mails. File protection is active and configured with Block file types "ALL". MIME white list is configured. Now, external S/MIME encrypted Mails are getting filterd: ontent-Type: text…

Hi Guys, since yesterday we suddenly have a massive false-positive detection of probable spam in SMTP Spam Protection. We are on SFOS 19.5.1 MR-1-Build278 (XGS3300), no config changes a few days. We never had a problem with config "Probable Spam…

Has the feature been enabled or do we have a date when it might be possible? Email name spoofing is a huge problem and we have all the dkim and spf records in place but they mean nothing if the email filter is not helping with this Also, TLD…

hi, i have XGS2100 ver 19.5 , from last few days facing issue that inbound emails are being rejected. when i see in mail spool then mail is shown as rejected with following msg. R=static_route_hostlist T=static_smtp defer (110): connection timed out…

Hello, In the UTM world I was able to set up the UTM to relay all outbound email through it before going out. Likewise, I was able to set it up to scan and mark all incoming mail for AV and SPAM and store for release by user via a weekly digest email…

Hi communiy, after a failed update of avira antivirus pattern last monday incoming mails remained with status error in mail spool: We have fixed the pattern issue by starting the update manually, but the mails remains in mail spool -> Error. We…

Hello, since 2 weeks something is wrong with my email filter. Many email adresses are wrong, but I know that they are right and I know that these emails are no spam. When I open the email, I can see the real email adress (e.g. newsletter@XXX.com ).…

My specific problem now is I can't get the MTA mode and alias IP addresses to work. Tried following the instructions in and https://community.sophos.com/sophos-xg-firewall/f/recommended-reads/122602/sophos-xg-how-to-setup-mta-mode-when-you-have-multiple…

SOPHOS FIREWALL NOT SCANNING "MAPI" EMAILS

Hi I have a mail test environment here where a Sophos XG is configured as MTA (Mail Transfer Agent). In the relay settings, two internal mail servers are configured as "Allow" and "Block" is defined as any. Since the Sophos should be able to receive…

Maybe it's a coincidence but since i upgraded tp 19.5 mr1 some mails are getting prefixed with [BULK]. I have SFOS running in MTA mode. Any thougts?

XGS126 (SFOS 19.5.0 GA-Build197) - Email in MTA mode Is there a way to block emails based on the senders email 'display name'. Had a case today where a gmail account was used to send to staff with the business owners name as the display name. On the…

Email Protection Anti-spam, Antivirus, DLP, Encryption, Email Malware Protection is not properly working. Mail detected as spam (drop, reject) continuously spamming and appears on the logs. Logs are flooding.

I need to delete 180,000 mail spool sophos xgs v 19.0.1 i probe command line rm -rf /var/spool/output/db/ but dont work