When sending from our Organization to bellsouth.net and att.net email addresses the mail stops in the firewall and has an error of destination unreachable. It stays there for several days before finally not delivering. Bellsouth can email to us just fine…

Hello guys, i have a problem with my XG85, i tried to configure Email Protection and now my thunderbird can´t get a connection to IMAP. i have the newes Firmware 17.0.5 in my firewall rule i allowed imap and ssl-imap (993) and at the Email…

So this is something that should not ever be an issue and I am having trouble believing that this could be an issue, yet here we are. we have recently changed from legacy "smtp deployment mode" to "Device acts as a Mail Transfer Agent (MTA)." on our…

Hi community, after playing with the settings I think spam filtering works pretty good right now on our XGv17 and I'd like to discuss the settings and set up something like a best practice. Especially the list of RBL services could be expanded. Currently…

What's the exact difference between them both (in MTA mode)? Email > Policies > $policy > Spam Protection > Check for RBL Email > General Settings > SMTP Settings > Verify Sender’s IP Reputation From my understandig, both check the IP…

Hi community. So we just got our new XG210-HA and I'm quite happy about the good filter rate compared to our existing GFI MailEssentials. Unfortunately I'm missing features to enhance the filter mechanism. Currently we drop spam and probable spam goes…

MTA mode in v17 now has this feature available. This KB article will show you where to find the configuration settings. Cheers, Karlos

Hey all, we noticed the following. When we change the hostname in spx portal settings we still get the external ip in the passsword request from the spx portal. What impact does this configuration step have ? Kind Regards Merry Christmas and…

Hi all, [sorry for my bad english] now we just implement XG-450 with firmware 17 MR1, im using MTA mode for smtp. what i'm facing is: most of email are not coming and i can't find any log for them whether is dropped or rejected. I ask sender to sent…

Another issue with v17, my weekly backup emails have just stopped. Checked the settings on admin > notification settings, all OK. Made a change to security, loses my email server address! Press test, "Failed to send the test mail on the email address…

Hello, URGENT! I have recently noticed that they left out any way for "Users" or Admins to "Whitelist" email addresses that are getting quarantined. I have to go sort through the logs to try and find out why the real estate agent that sends mail to…

Hi community, Recently a client migrated their mail services into gmail cloud servers, but now some of the workstations that are using Outlook are facing certificate errors. Anyone know how to import the appliance certificates into outlook or what…

Hello, We need a way to "effectively" block the Internet Attacks to the email system from things like "YLMF-PC" and other well known Internet Threats. We are currently seeing huge numbers of garbage emails tying up the processing power of the firewalls…

I just received an XG125 and am configuring it in a lab environment. I hope to achieve the following high-level configuration. 1) Port 1 - LAN, call it LAN A, with 192.168.25.x address space. Use a firewall DHCP in lab but an external DHCP server in…

I have a customer who was able to send us email for several years (our domain was managed by a SG 310 unit). We moved our mail services on cloud, adopting XG virtual (SFOS 16.05.8 MR-8) to protect our mail server (MTA mode) discovering lot of limits…

Due to new behavior, v17 clients in MTA mode may have trouble receiving and sending emails to servers that don't support a higher TLS protocol than TLS 1.0. If this affects you, follow our KB Article: Advisory: Sophos XG Firewall email fails to send…

Hello, "recipient verification" and smart host are features I was waiting for. But when I switch on the function " recipient verification by call-out" in XG V17.0.0 nothing happens. Mails to a non-existing user at the domain still are getting accepted…

Please Help I get this message when I send this fauiler come back Sophos Firewall was unable to send the following mail: ---------------------- From: XXXXXXX MessageID: <002301d34978$ec5e69f0$c51b3dd0$@XXXXX> Sent on: 2017-10-20 11:07:20 Mail delivery…

Hello, I am new to SPX encryption and have been testing the feature this week on our XG firewall. I feel that I'm close to getting this rolled out but I'm running into a curious issue (well, more than one, but I'll keep this brief). When I send an encrypted…

Dear all, I am working with a XG 105w (SFOS 16.05.7 MR-7) and want to use the MTA Mode to check emails that are sent/received by a computer and WLAN devices (e.g. an Android phone). All in all unfortunately this email Server topic is a bit new to me…

Hi All Member, I want to ask and also discussion about migrate SEA into XG firewal with email protection licensing? Can we do it? the problems are : The topology not the best best practices Internet | Mikrotik ---- SOPHOS EMAIL APPLIANCE…

All, I'm having an issue. XG Firewall 16.05.6 MR-6 in MTA mode. Exchange 2016 using the XG as a smarthost. I'm having users report that if they send an email to multiple recipients (known correct and valid email addresses) that they often bounce with…

Hallo zusammen, ich habe ein - zwei Fragen bezüglich dem Modul "E-Mail Protection" auf einer UTM 210, in Bezug mit verschiedenen Szenarien: 1.) Gerner würde ich die AntiSpam Funktion der Sophos UTM nutzen. Bei meinem Mailserver handelt es sich…

I'm running my XG in MTA mode. Is it necessary to transfer or re-key my standard UCC SSL cert (GoDaddy) for my exchange server and install on the XG?

Hello everyone I have a problem with my Sophos XG210. I have a Exchange 2010 Server, before we had a self-signed certificate. We activated the email protection (because of spam), it worked perfectly. Yesterday we have changed the certificate to…