Hi, We oversee more than 30 firewalls through Central Firewall Management. Although a firewall policy has been applied universally, a problem arises with password complexity settings within the policy. Specifically, it restricts passwords to a range…

Hello Guys, just wanted a confirmation from you, i've registered some AP in Sophos central but they arent shown in the XG firewall, is that normal? the only way to manage those with the xg firewall is to register them with the XG? i tought that…

Hi all, XG Firewall XGS Firewall I have around twenty Sophos firewalls Each time I open an admin session, a notification from Sophos Central is displayed. I want to know is this service free, and does not require any subscription.. what are the…

I've built out in the SD-WAN connection group. XGS116 firewall at my remote home office is behind DHCP public IP. Virtual firewall in Azure is behind Azure's NAT. It doesn't seem like an SD-WAN Connection group can handle this as it configures the Gateway…

Good Day Members, I Trust you are well. We currently have 5 sites with site to site SSL VPN configured. We are investigating SD-WAN connection Group in Sophos Central. This will assist us in setting a couple defaults policies that that would be the same…

Hello, where are the Firewall Rule Groups in Central? I am not able to group the rules, how is this done via Central? Sven

When Searching Object for a Firewall rule, I have to know the name. example vsrv-testserver01 When I type testserver it is not found. I have to start with vsrv-. This works on an xgs. Sven

Hello, for Firewall Rules with Users, managed by Sophos Central Firewall Management. How do I get the Groups to Central and use them? The Groups are synced from local Active Directory. Thanks Sven

Is there any way to create a policy so hosts that are not in compliance cannot access the internal network? Example: If the host does not have AV and CrowdStrike installed and active, access to the internal network or VPN is not allowed, therefore,…

We have a rule that is configured with heartbeat like this: A device had heartbeat days ago but currently has no heartbeat. XG430_WP02_SFOS 19.5.3 MR-3-Build652 HA-Primary# ipset -L hb_green |grep 172.16.xxx.xxx XG430_WP02_SFOS 19.5.3 MR-3-Build652…

Hallo, ich habe folgendes Problem. Wir wollen in Sophos Central, gezungendermaßen, unsere APX Access Points verwalten, da wir auch Outdoor Antennen haben welche nicht über die Firewall verwaltbar sind. Nun haben wir das Problem das sich das Hotspot…

One of the XG115W firewalls lost connection to Sophos Central some time ago, rebooting device did not solve the issue so I've tried to remove and re-add the device to Sophos central. Whether I try OTP or user/password it errors. Now the button is not…

Hi team, I noticed a strange thing about our own XGS-HA cluster today. One device wasn't checked in in Central (status "Auxiliary device status: Couldn't get the registration details. The device is offline.") although the HA status page shows everything…

Hi, I have a new Sophos XGS107 firewall that we deployed and it was showing that it needed a firmware upgrade in Sophos Central, so we scheduled it to do an upgrade, and now it's showing a gear icon that is spinning, and the upgrade should have finished…

Recently I have added multiple WAN interfaces to our XGS's. I just noticed that when I attempt to manage polices for this Group of XGS, that it just SPINS and I cannot access the group policy management. I can manage each member of the group from central…

Hi, Can you please help. I am getting this error while setting up new firewall A background process is taking longer than expected. Please check back in a few minutes. Getting this error while adding firewall in Sophos central.

Hallo, SophosXGS meldet bei manchen Citrix VDI folgendes Sophos Central Event Details for SCHWARZE-ROBITEC GmbH & Co KG What happened: The Sophos software installer has been run on a computer but has failed to protect it fully. Where it happened:…

SFVH (SFOS 19.5.2 MR-2-Build624) home license. I have everything checked to be sent to Sophos Central reporting in the firewall. " Send reports and logs to Sophos Central" is checked in the Sophos Central services page. In Sytem services-->log settings…

Hi, we're facing an issue on SFOS 19.5MR2 (Home) within sophos firewall backup to central. Following setup: There are two completely independent Sophos Central Accounts (for testing): Tenant A & Tenant B We've setup new Sophos Firewall and linked…

I keep hearing about the Central Reporting and how all the detailed logging is available through it, which has plenty of data points and filters. We are subscribed to Xstream Protection, which includes Central Orchestration, which includes 30 days of…

Hallo zusammen, wir haben aktuell das Problem, dass sich unsere Endgeräte auf denen eine Sophos Endpoint installiert ist, bei jedem Wechsel des Sophos APX Access-Points einen erneuten Heartbeat Connect bzw Disconnect durchführen. Das hat zur Folge…

Hi, wir haben einen Kunden mit mehreren Firewalls, welche wir über Sophos Central verwalten. Der Endkunde selbst bekommt aber keine Schreibezugriff, sondern soll eine Lesezugriff auf die Firewalls bekommen um auch selbst Troublshooting betreiben zu…

Hallo Zusammen, wir haben als recht neuer Sophos Partner aktuell mehrere Sophos XGS Firewalls bei unseren Kunden am Laufen und diese auch alle an Central angebunden. Ebenfalls im Einsatz sind bei allen Kunden die Sophos Endpoint Software. Bei sehr…

Hello, I regitered my Sophos in Sophos Central and tried to activate Security Hearbeat. But I get following message: (sorry thats in german) Security Heartbeat ist aufgrund der Lizenzen nicht verfügbar. Überprüfen Sie Ihre Lizenzen. Wenden Sie sich…

Hallo zusammen, wir nutzen recht intensiv die Sophos Connect Methode für unsere Home Office Mitarbeiter. Allerdings bin ich ziemlich am straucheln (wie eigentlich bei allem auf der XG - gefühlt geht ja im Vergleich zur SG fast gar nichts mehr ohne…