Hi All, As an MSP we are really struggling since moving to SOPHOS Central for Firewall Management (forced from onprem SFM) for firmware updates. We have many customers, each with 1-2 XG's assigned to their Customer in Central. In SFM we had the option…

Hi, please don't say it is obvious, it is not obvious because there is no reference to what safiware needs updating. For current version pease see signature. Ian

from this morning we got a lot of "Firewall has not checked in Sophos Central for past 5 minutes" All our locations work perfectly and VPN has no problems. Is there a website to look for the status of Sophos Central if they have an outage?

Hi, We are a Sophos Partner. A client purchased a Sophos XG136 through us. We have created a Sophos ID for the client which we used to activate the firewall (register licenses). Now we would like to manage the firewall through Sophos Central partner…

While scheduling the firmware upgrade through Central, I've encountered with following error. Below the snapshot of error message. How to fix the timezone error?

Hello everyone, is it planned to install the Firmware Updates for RED and Access Points via Sophos Central? I have many firewalls where I have to logon and click on install. The possibility to install these updates with a time schedule would be nice…

Hi Folks, based on our design, my XG firewall doesn't have direct access to internet to receive updates. I know we have SFM to help in this scenario but knowing that SFM is already retired and Sophos not providing serial number anymore, so what…

I have several groups defined in Sophos Central for firewall management. Each group presently just has one firewall, and when added, I was able to import the firewall config so the device was not reset. It's working as I would expect and I can update…