Hi l have a XG 310 RUNNING V18.54. We have a captive portal issue .. when users try to access the captive portal link with the IP address , its showing the attached error

Hi, I tried to configure a WAF rule that is using Port 8090, but on save I get the error message, that port 8090 is already in use. This is the Captive Portal Port. Is there any way to change Captive Portal Port or is there any solution to use it…

I have my network segmented and am using web filtering on our GUEST network to ensure that certain content is not accessible to visitors or my kids. I have Captive Portal enabled in Administration on my GUEST network, however; when a someone tries to…

For some strange reason the XG running 19.5.0 is not hosting a SSL certicate for the captive p ortal. For the Firewall adm in console itself it's working fine. I have already tried re-adding the certificate without any luck. SSL Admin settings …

AVE! Im a home user and i was trying to test some CaprtivePortal things and I know how selfcerts are working so i decided to upload LE cert to XG and change it in <AdminAndUserSettings> I dont know why but devices(phones) still are getting ssl error…

Hi all. I'm currently facing a problem on an XGS2100 where AD authentication & SSO through Web auth are enabled and working. Just for a few minutes... Next step on every single client (Windows, Android but not iOS) is lose of connectivity and need…

Dear Sir, I am not getting web portal while accessing Internet through web proxy Instead every time it shows certificate error. I have created a web appliance certificate & installed it in PC still every time it asks for certificate & then I have to…

Hi guys I'm new to Sophos, I've got an XGS3100. clients on a specific VLAN have to Authenticate on user portal, After the authentication everything works fine but broadcast domain. they can't ping each other while they're on the same subnet. anyone…

I recently configured captive portal on my network using my AD as the autheticator server. My users can login on their laptops but if they try to do so on their respective phones, they get this error message " User.... failed to login to Firewall through…

Im getting this error, and I dont know how to fix it, I would love to have some advices, thanks.

Hi all, normally a domain user, when he tries to connect with a workgroup computer he is automatically redirected to the captive portal, and also an ordinary user who is not a domain user. but I notice that this redirect is gone for domain users, and…

Hello, Have 2 questions related to user authentication. 1. Do we know the sync interval between Sophos XG and Active Directory. .We have disabled few users from AD, however they are still able to authenticate against Sophos Firewall via a captive…

Hi Fellas. I just wanna test Captive Portal scenerio where a guest wants to connect to network, and before access any resources it must authenticate <-- i think that is obious. So i decided to check it on SophosXG where some things are done much different…

Updated Updated from SFOS 18.5.4 MR-4-Build418 to SFOS 19.0.1 MR-1-Build365 Captive portal is not using my uploaded signed certificate, Admin portal and user portal are using correct certificate. Same…

New install of XG Firewall in a UK school and I am really struggling to get the Capture Portal to work on IOS and Android devices. It works for Windows devices, as soon as I connect to the network, a logon window appears (not the sophos one) and I…

Before I throw up a load of detail, I was just interested if anyone else has had any issues with captive portal displaying on apple devices since the 19.0.1 upgrade?

Hi everyone, I am operating Sophos XG (Home) v18.5 MR4. I would like to either: Set the firewall to drop the connection to the blacklisted websites rather than blocking it then redirecting to the admin local address & displaying the block page.…

Hi All. I cannot access the sophos internet authentication portal page from the user's computer. When Google Chrome Web Browser upgraded to Version 104.0.5112.81 (Official Build) (64-bit) (in older versions of chrome, I could still access sophos internet…

Hi We having an XGS2300 (SFOS 18.5.0 GA-Build264) and captive portal is configured for all user who wish to access the internet. Redirection to portal works but,: No confirmation the users is authenticated and the original page requested is…

I have a problem with SOPHOS XG Home edition everything was working fine but suddenly captive portal stopped showing and everyone can now access my internet. and I can't even add a password on the wifi to prevent anyone from getting to my internet…

Hi, can I use the captive portal and user controll with base license? Or should I have to use the network protection license? Best Regards

Hello, I hope you can help me because I am stuck on a problem related to a dedicated proxy that is not hosted by Sophos XG. We must publish a public wifi network through RED whose captive portal is hosted by a UCOPIA proxy server with its own internet…

Captive portal in version SFOS 19.0.0 GA-Build31 is not using specified certificate as admin portal. Captive portal is using SOPHOS cert which is not correct in my setup. See below images. Have tried fresh re-install, upgrade removing and re-adding…

I have set an inactivity timeout as 60 minutes and a threshold of 512 bytes. Still users are getting logged out after few minutes of inactivity. I have the latest firmware. Any solution?

after update to 18.5.3 MR-3-Build 408 captive portal doesn't work sometimes show pop up windows to login without "captive portal" page and sometimes does not appear anything and dont working on any mobile at all