• Upgrade from SFOS 18.5.2 MR-2-Build380 to SFOS 19.5.4 MR4-Build718

    CreateShare
    CreateShare
    Hi, I need to upgrade 210 firmware from 18.5.2 MR-2 to 20. The firewall is showing two available firmwares: 1. SFOS 19.5.4 MR4-Build718 2. SFOS 20.0.1 MR1-Build342 When I try to upgrade to 19.5, it shows an error. What path I can follow to…
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • XG210 Update Question

    jeffF
    jeffF
    I just found out that our FW has not been getting firmware updates and I want to see if making this big of a jump in firmware is going to cause a problem. So right now it's at SFOS 18.0.5 MR5-Build586 when I logged in it gives the option to update to…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • No Internet connection after upgrade firewall to 19.5

    Wajdi_FT
    Wajdi_FT
    Hi everyone, I have a bit of a situation here. I have tow firewall XGS2100 Version 19.0.2 MR2 in a HA cluster, I tried to upgrade them to 19.5 MR4 Build718 . after one day the LAN zone lost the internet connection . I tried to reboot the firewall but…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Is it possible to backup and restore from XG135 to XGS 136 without using a third-party migration tool?

    Yashpal Rawat
    Yashpal Rawat
    Is it possible to backup and restore from XG135 to XGS 136 without using a third-party migration tool?
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Where is V20 firmware update?

    Fondartigianato
    Fondartigianato
    Hi. We have two Sophos XGS 136 in HA; installed firmware is SFOS 19.5.4 MR-4-Build718. On firmware page, upgrade to Sfos V20 is not proposed, and if I click on Check for new firmware button, the answer is "No upgrades available". Why? Enhanced Support…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Issue upgrading Sophos XG Firewall to SFOS 20.0.1 MR1-Build342

    Computerman142
    Computerman142
    Hi I having issues with upgrading my Sophos XG Firewall (Home Edition) virtual appliance to SFOS 20.0.1 MR1-Build342 from SFOS 20.0.0 GA-Build222. I can download the firmware via the appliance with no issues, the issue is soon as I press install, webadmin…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Config restore on Appliance with different number of LAN Ports

    LHerzog
    LHerzog
    when restoring a config from a 10 ethernet port machine with port 10 configured, on a 8 ethernet port machine, I noticed the config from port 10 was simply moved to the second next port, which is port F2 here. 10 was the HA link and at first I did not…
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG unable to install software on machine /etc/versions error

    elco_benoz
    elco_benoz
    Hi all. I have been trying to install sophos xg home on my router and I cannot get past the firmware install. The install fails on "installing firmware64298 blocks cat: can't open /etc/versions: no such file or directoy this appliance does not satisfy…
    • Answered
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG86w Firmware Upgrade von 17.5 auf 18.06

    Hans-Juergen Guenter
    Hans-Juergen Guenter
    Moin, was muss ich beachten wenn ich die Firewall Upgrade möchte? 1. Sicherung der aktuellen Konfiguration machen 2. Lokal in die Sophos einloggen 3. Wenn die Aufforderung zum Upgrade kommt akzeptieren 4. Upgrade durchlaufen lassen Reicht…
    • 7 months ago
    • Sophos Firewall
    • German Forum
  • Backup Restore is not applied on an XGS 3300

    IvanildoGalvão
    IvanildoGalvão
    I have an XGS 3300, SW 19.5.3 with a problem, so I backed up the settings and am trying to restore it on another XGS 3300, SW 19.5.4. Apparently the restoration happens without problems, it goes from 1 to 100% without errors, then the equipment restarts…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • RED & AP firmware versions

    onward
    onward
    In XG SFOS 19.5+ is there a way to revert to the previous version of RED or AP firmware after applying updates manually from the Pattern updates page? Does each SFOS version have minimum RED & AP firmware version requirements?
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • 20.0.1 MR1 Release

    FFin
    FFin
    Are there any news on V 20.0.1.342 release? A few weeks ago it was told to be released around end of april / early may. Now further delayed to "Q2/24". We're urgently awaiting fixes, especially for OpenVPN Android/iOS handling. Is there a date / timerange…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • FTP Backup Configuration

    Reem Jalal Eddine
    Reem Jalal Eddine
    Hello Everyone, I am trying since yesterday to configure my backup to be scheduled using FTP on our storage. 1) I created a file path for sophos to throw its backup there on the storage 2) I enabled ftp connection on our storage and gave user…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Firmware upgrade

    Reem Jalal Eddine
    Reem Jalal Eddine
    I am in a plan of performing a firmware upgrade to SFOS 19.5.4 MR4-Build718. I was wondering if I do the upgrade to the primary firewall will it be reflected to the secondary (HA, passive active)? or should I log in locally and perform the upgrade. …
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Configuration Print Out

    SophosNewby
    SophosNewby
    Is there a way either on the appliance or with Central where you can download an actual full configuration of the firewall for printing. We just went thru the stress of setting a replacement XG and we struggled with getting it restored. It would be nice…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Not all WAN-IPs are accessable after restore

    xg-andy
    xg-andy
    Hey guys, i had a strange problem. - Installed Version is 19.5.4 - I restored a backup from XG 330 to a new XGS 3300. - After restoring i create the HA Now it seems that not all WAN-IPs are accessable (it is a /27 subnet on Port2). I allowed…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • How to take admin event backup using cli.

    Kiran Jedhe
    Kiran Jedhe
    Hi, I want to take manually admin event backup. What is the step or we done this?
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG and FIPS Compliancy

    Matt Mentele
    Matt Mentele
    Is there a plan for making a firmware revision FIPS compliant?
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Restore through CLI? possible?

    Thue Molgaard
    Thue Molgaard
    Restore through CLI? possible? I can see the backup at Var\conf\backupdata\ I am unable to get access through web - at IP and through sophos central.
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • What's Not Included in an SFOS Restore?

    ChrisKnight
    ChrisKnight
    Before I completely decommission a bunch of XG firewalls, what is still sitting on these old firewalls that wasn't transferred in a backup/restore to newer XGS hardware? Hoping someone has some info they can share to save me a few hours in working it…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Can't Upgrade from 19.5.3 to 19.5.4

    ChrisKnight
    ChrisKnight
    Howdy, Before I engage in the time consuming and soul sucking experience of contacting Support, does anyone know why I'm getting the following when trying to upgrade 19.5.3 to 19.5.4 either though Download/Install via the Firmware page, or uploading…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Is possible to enable FTP and email backup at the same time?

    Hugo José Gongora Lozano
    Hugo José Gongora Lozano
    Hi!. It's possible this? All my firewalls have email scheduled backup. But now, I want to enable FTP without disabling email. On the other hand, I have read this post and think it's an important feature for FTP backups. Thanks.
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Sophos firewall backup issue.

    Moiz Bagban
    Moiz Bagban
    Sophos Firewall backup issue when we are trying to take backup from firewall it is prompting an error message "Backup could not be sent due to incorrect server configuration". We have rebooted the firewall multiple times then it is working fine also,…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • What to do in failsafe mode

    FFin
    FFin
    I just had a very bad experience updating XGS126 from 19.0MR1 to 19.0MR3 to 20.0GA in active-passive HA. Node A Primary Node B Aux Update to 19.0MR3 seems to be fine. As Node B updated, restarted and became Primary and Node A updated and became Aux…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Sophos XG 125 load in failsafe mode.

    shando1987
    shando1987
    Hello, I have a problem with my firewall sophos XG 125 that loads in failsafe mode. When I write failsafe> show failure-reason I receive the following message: “Unable to apply Firewall Framework.” I have tried to reimage the firmware using SFLoader…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • View related content from anywhere
  • More
  • Cancel
<>