Our sophos XG105 , running 16.05.2 MR-2 died during firmware upgrade. (Nothing on serial or VGA , I gave up on it) However, we do have a recent config saved, and we try to at least view it to we have a clue what config was , like firewall/nat rules…

Hello. Is there a way to migrate the config that was used in V17 to V18 so that it can be used continuously after upgrading? After upgrading, the existing config will be messed up. In particular, the NAT settings... Please help.

Hi I want Migrate From SW-17.5.17_MR-17-837 to SW-18.5.1_MR-1-326 but config not Restored and Device Default Config . Is there Any Way to Migrate ?

Hi, I'm trying to find in my inbox the scheduled backups that my XG firewall is supose to send. My question is, what is the predefined email address that Sophos XG uses as sender when "Built-in email server" is selected in the Notification Settings…

Hey Guys, I'm trying to restore a backup file from CR200iNG 10.6.6 MR6 to Sophos 18.5 or 18.0. According to bellow link this should be possible as long a number of interface on new device is equal to or more than old device. Sophos Firewall, Sophos…

I mistakenly assumed that I could upgrade our XG85w and transfer its backup/settings onto an XG87w (its successor) but it appears the firmware for the XG85 is v17 only and v18 only for the XG87. So the backup won't restore. I tried importing XG85 >…

hi, is it possible to backup the mail logs of sophos XG and then import them on another sophos firewall? These mail logs are needed to be able to track the delivery of the mails. Thank You

We purchased a new Sophos XG136 to replace the old model XG135. We received in the box the XG136 with the firmware version 18.5.0 Build 264. Our old Sophos XG135 is running the version 18.5.2 MR2 Build 380 . Trying to restore the configuration of…

WE have Sophos XG firewalls x 5 nos. The latest firmware vs.18.X makes backups in encrypted format. We had gven a particular key while taking backup. However, while uploading the backup taken it would not recognize the key. We finally had to reset…

Hey everybody, I'm trying to upgrade a XG115 appliance from SFOS 18.0.6 to SFOS 18.5.1. I've created a backup of the config from within the 18.0.6 firmware and downloaded and installed the 18.5.1 release . All settings were reset to factory defaults…

Hello all, I would like to hear from all of you to finalize what's the best practice for me. Scenario as below: - All offices head & branch) use Sophos FW - I deploy new fw Fortigate at DC - I would like to export all rule/policy/configuration…

Hi. Can someone please assist? I want to restore the backup from a Sophos XG115w firewall on a new XGS2100 firewall. Both firewalls are running the latest firmware. But I get an error stating that the backup file is incompatible. I want to know…

Hi there, i got an error message when i trying to migrate from XG105w (SFOS 17.5.16 MR-16-Build830 to our new appliance XGS107W: "Backup cannot be restored on current firmware" What should i do an what is the best approach to do that? It´s to much…

The backups we got on the emails are of 18.0.5 version but when we tried to restore it on 18.0.1 its showing error even with correct passwords for encryption and master storage side. 'invalid backup files or invalid passwords' We are searching…

Using laptop to import config to a Sophos FW X G 135 from an existing up and running of the same model, the Config file is 1kb in size. connected via front lan port to laptop. the upload is taking so long to finish is this normal? is the 1kb compressed…

Hello everyone Can I restore backup from an XG 105 SFOS 17.5.16 MR-16-Build830 to an XGS 116?

Hi, we moved from SG 330 (UTM) to XG330 (SFOS). So the old SG330 is obsolete. Because it has same number of slots I thought about installing SFOS V18.5 on the old SG and keep it for the case that the XG gets broken. So my question: Is it possible…

XG106 is unable to create a backup. does not work via central, nor local "backup now". it's not even possible to edit the backup settings at all. error messages are none sense (see printscreens) troubleshooting steps taken - restart - disable…

Hi We are deploying a number of Sophos XG virtual appliances for customers in Azure. Is there some form of documented backup guide for the virtual appliances? We can backup the config from within the firewall, but I was also hoping to backup the…

After a problem on the HD, I reinstalled the XG firewall and used the last backup I had, after uploading the backup I can't generate or change the backup anymore. I get the message "Backup could not be sent due to incorrect server configuration" but the…

Hi all I'm still a bit new to Sophos XG, so apologies in advance if I'm not using the right terminology etc. Am running the latest firmware ( SFOS 18.5.1 MR-1-Build326) and the current WAN uses DMZ to enable me to add VLAN tagging as required by the…

Hey guys Still seem to be having many issues getting my backup from the Physical XG450 into the Virtual XG Both running 18.5.1 Build 326 The Virtual Version is SF01V (SFOS 18.5.1 MR-1-Build326) The XG450 is: XG450 (SFOS 18.5.1 MR-1-Build326…

Hi there, I am currently running an XG105w (SFOS 17.5.16 MR-16-Build830). Now, I am trying to migrate the configuration to a new XGS107w (SFOS 18.5.0 EAP1-Build236) using backup / backup restore. When I hit "Upload and restore", I get the error message…

I have another Sophos XG appliance sitting on the shelf for almost a year as a backup. I work on it today to do an update and restore. I did a factory reset via console. Then, the system downloaded the latest firmware. However, I am unable to restore…

Hey All, Perhaps some one can lend some info . From what I recall you could take a back up of any V18 and restore to any V18, This does not seem to be the case no more ? I even tried this with V17 and it didn't like it. Could some one please help…