• Radius test failed

    Josh Rogalski
    Josh Rogalski
    I am setting up Sophos XG Wireless for the first time, and having some trouble with Radius. I have a ticket open with Sophos support, but wanted to reach out to the community to get their take on the issue. I followed the instructions by Sophos for setting…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • User can't log in with STAS - XG 210 SFOS 17.5.14

    Jeysel Benetti Bueno
    Jeysel Benetti Bueno
    I have a problem that is bothering me for a couple of weeks now, we have an Windows Server 2012 R2 Standard with STAS SSO installed and configured, everything works fine(we have 50~ users), except for one specific user, that simply doesn't authenticate…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Integrate Sophos Firewall with Azure AD

    Kranthi
    Kranthi
    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Azure configuration Firewall…
    • over 3 years ago
    • Sophos Firewall
    • Recommended Reads
  • Remove authentication server from XG

    RalphScharping
    RalphScharping
    Hi, I am new to XG and playing in a test environment. So far I have been successful in getting everything I have tried up and running. Through some hiccups I have caused by messing with stuff, I have eliminated the domain controller that I had added…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Issue moving firewall to firewall group in Sophos Central

    apijnappels
    apijnappels
    We moved a firewall into a firewall group in Sophos Central and upon synchronizing it will give the following Error: Firewall Transaction Details ID : 1 | STATUS: FAILED | EVENT : UPDATE AD server \"{srvname}\" could not be updated Error:: servertype…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • AD Users cannot log into Sophos Portal

    Ashish Gupta
    Ashish Gupta
    I just configured New AD Server windows 2019. I configured users on sophos for vpn remote access. For downloading the client certificate , when I try to logon to Sophos portal it fails On windows side i can see successful log on and immediated…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • Domain authentication - admin PW with special characters

    AOP
    AOP
    Good Day everyone! we have trouble with some XG Firewalls. All administrator accounts with some specific special charactes like ' arnt working anymore. It happened on Firmware 17.5.2 and is still buggy on 18.0.3. So no new users are able to authenticate…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Cannot access AD even after connecting through SSL VPN

    Shaan Ahmed
    Shaan Ahmed
    SSL VPN on XG Firewall is authenticated and accessed using the AD user credentials, but once connected, cannot access internal resources such as file server, cannot even ping the AD from within
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • User duplicates being created constantly, not being read from AD.

    MSCIT
    MSCIT
    Hi there, I have just stumbled up on an issue - on our XG a handful of users (not all) are being created as what looks like "local" users on the XG. Normally users are STAS'd and compared to their AD account and registered with their "account@account…
    • Answered
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • NTLM and Kerberos troubleshooting

    CraigLloyd
    CraigLloyd
    I am troubleshooting AD single sign-on with my XG Firewall V18 MR3 I have found this in the help section, please can someone explain what the Firewall Rule mentioned in the Red Box in the screenshot below should consist of? I have no rules which allow…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • AD password change in XG VPN client

    Dan Williams
    Dan Williams
    Hi We are getting lots of negative feedback after deploying Sophos XG firewalls in place of Cisco ASAs as the VPN client doesnt seem to support AD password change prompts when using RADIUS backend for auth. Is there any way in which AD password expiries…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN - Changing Authentication from AD to Radius (Duo MFA)

    Alex Ghiorghies
    Alex Ghiorghies
    Hello, If I change the Authentication for SSL VPN clients from Active Directory to Radius, are the users required to re-download the SSL VPN config or client from the user portal? Thank you, Alex
    • Answered
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • STAS and DC

    AlessandroBlasi
    AlessandroBlasi
    Hello Everybody, We are moving from UTM to XG, now I'm the testing phase, and I'm having some issue with STAS and AD user authentication. For example, for a generic AD user, Authentication works occasionally, sometime everything run's well other times…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • SSL VPN single mistyped password causes AD lockout

    Josh Rogalski
    Josh Rogalski
    We have SSL VPN connected to our Active Directory domain controllers. We found that after configuring the VPN our users were routinely locking out their AD accounts. This is happening after a single mistype of a password on the SSL VPN. I have researched…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • AD Integration issue with long domain name, possible bug ?

    Edmond Egan
    Edmond Egan
    We have a case open for this with support but wondering if anyone else can shed any light as progress seems to have stalled. We have a customer with a long AD domain name e.g. companydomain.companywebsite.co.uk and have just installed an XG230 + SSL…
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • Is Sophos IPS able to detect CVE-2020-1472 based attacks?

    LHerzog
    LHerzog
    CVE-2020-1472 Zerologon is about to go into the wild. Is XG able to detect those logon attacks with IPS?
    • Answered
    • over 4 years ago
    • Sophos Firewall
    • Discussions
  • User Authentication - AD Group in Group

    danny_mv
    danny_mv
    Hey, following Problem: I have a Active Directory group "G-SSL-IT". In this group are other groups ( e.g. IT, Support etc.) . In XG i´ve imported the group "G-SSL-IT". In AD I manage the users only in the sub-groups. For Example: Bob --> G-IT…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • User Authentication Delay after update to MR8

    SupunD
    SupunD
    HI, There is another issue after updating MR8, after upgrade it to MR8 it takes few minutes to connect AD users to the domain. when I log in to the PC network icon shows as limited connection after few minutes it became too normal. Before updating…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Integration of Active Directory with Sophos xg

    akagi sama
    akagi sama
    Hi, I am new to sophos XG, I integrated successfuly my domain controller with the firewall. I added the groups and the users and I created a rule that enables only some users from my LAN to access WAN. The problem is when i test it in the policy test…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • AD Integration

    Mahmud Ismail
    Mahmud Ismail
    Integration of XG with AD Installed and configured Sophos Transparent Authentication Suite on both ADs, both Agent and collector are installed on both Servers, one Collector list is configured on one server pointing to the other server, it is running…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS doesn't working anymore after 2nd DC demote

    VikenNajarian
    VikenNajarian
    Hello, I have a problem on a XG210 (V17.1) of my custommer. The STAS worked well for weeks but stopped working this week end after the old DC has been demoted. The STAS was collecting the informations of the two DCs, it was working, and the custommer…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • STAS Log - could not connect to WMI Namespace

    Henry Jesus Lastimosa Jr
    Henry Jesus Lastimosa Jr
    Firmware Installed : 17.1.0-GA STAS: 2.2.2.0 Symptoms : XG Firewall successfully configured for authentication for AD , remote users works fine and gets logged under "Remote Users" however Active Directory users are not logged. Stas.log generates…
    • Answered
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • XG DNS best practices with AD/DNS environment

    VikenNajarian
    VikenNajarian
    Hello, I have read some KB and threads about DNS best practices for XG in an AD/DNS environment but they don't say all the same things... In the most of the environment I manage for my custommers, there are AD/DNS servers and XG, actually the XG don…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • NTLM Authentication in XG

    Roberto Corti
    Roberto Corti
    Hi, I recently deploy a cluster of XG330 with SFOS 17.0.6 MR-6 and the Authentication for WebFilter give me some problems. I have > 280 A/D Users, all is OK, but 2 users have a problem, they will not be authenticated and instead of the username on…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
  • Cannot integrate with AD

    SupunD
    SupunD
    Hi, We have SG330 Firewall and today I have faced the issue in AD authentication error. When I try to test the connection with the server it show-up Server is down or Unreachable. We have integrated Main AD and back up AD but backup AD connection works…
    • over 6 years ago
    • Sophos Firewall
    • Discussions
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