Hello, I had an endpoint enable POA without having an appropriate policy enabling the feature and I am having issues disabling POA. Is there a way to remove POA without uninstalling SafeGuard from the endpoint? Also, is there a way to enable POA from…

Hi and thinks for taking a look. I'm having No Init on Dell Precision 7510 laptops after a long wait at the Safeguard "white screen" version 7.0.2... RAID is off in the bios and set to legacy. Any ideas for a work around? I haven't tried the latest…

Hello, I need to install a fresh disk image on my older HP EliteBook laptop (Win 7 Professional) which has the following SafeGuard programs installed: Sophos SafeGuard 5.50.8 Client Configuration Sophos SafeGuard 5.60.1 Client Sophos SafeGuard…

When using POA on Lenovo M800 (small form factor) and Lenovo M700 (tiny) I have been unsuccessful in getting USB connected mice to work. USB keyboards work fine but no matter which combination of Hotkeys I've tried, the mouse pointer stays stationary…

Hello, i still try to get my head around what the best solution would be to my following problem: we want to put data on the cloud and encrypt it but we also want to share it easily with external companys. That problem sounds not that huge…

Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?

Hello, can someone please let me know how i can upgrade the management console from 7.xx.97 to 7.xx.1x ? (since 7.0.2 is only for the Client files as far i understood) I've downloaded the sgn_701_sfx and that extracted a whole bunch of data and i…

Hallo, ich habe aktuell eine Testinstallation laufen. - Server 2008 R2 mit SafeGuard Enterprise - Windows 7 Client mit SGN Client Es besteht KEINE Domäne uns soll rein über WORKGROUP laufen. Die Richtlinien werden sauber übernommen und es funktioniert…

the situation: the client is windows 7 pro based, the connection to the server is fine and all rules are synchronised. the logo in the tray shows green so the transparent encryption should be activated. The network devices are showing a grey key with…

Hello, According to the 4.50 user guide, SGE console does not support anything newer than Windows Server 2003. Unfortunately, Win Server 2003 is out of support and has to be upgraded to Windows Server 2012 R2. Does anyone knows if the the old SGE version…

Hi, I have recently installed a Sophos Safeguard Enterprise server and have configured some policies. I am testing out File Encryption policies on a Mac laptop prior to rolling them out. I set-up a policy to encrypt all files in the users 'Documents…

We are using Sophos policy editor in our environment and it is working fine. Now we want to migrate it to new server so we want step by step documentation includes how can we migrate smoothly. Current environment: OS: Windows Server 2008 R2 Standard…

We have started rolling out Safeguard to the laptops in our facility and have been getting calls of machines blue screening after we encrypted them. So far the only common factor has been that they are HP EliteBook 840 models. Is here a know issue with…

Hi, Safe guard is installed on my laptop but my laptop is never connected to the network where help desk can retrieve the required files to provide me with the recovery code. So, today morning when I started my laptop, safeguard login screen displayed…

Hello, I am trying to setup a policy to encrypt all Cloud storage (dropbox, google drive etc) for all the users of a client company. The aim is to use a single encryption key, not let the user choose it, but it seems not to be working. For encryption…

We are trialing the software, and when I try to create a managed configuration package the console crashes. I see two events when this happens: Event ID: - 1000 Source - Application Error Faulting application path: C:\Program Files (x86)\Sophos\SafeGuard…

Hi, I've tried to search for the answer (apologies if I've missed it!), but does anyone have an idea if you can disable access to 'Block Policy Inheritance' on the Domain under Users and Computers (Safeguard Version 7.00.0.07) We are looking at a…

Is there any documentation for migrating SGN from a 32bit server to a 64bit server? I have a SGN 6.00.1 server installation on a 32bit Windows 2008 server with SQLExpress 2008 on it and would like to migrate the settings etc to a 64bit server. My…

Hello. I am dealing withe the following issue: - 1 Workstation (laptop) with Windows XP, Sophos SG version 6.00.1.31, as a SG Standalone configuration. - A user who has forgotton his Password, locked the worksation because he has extended the maximum…

I am attempting to use the Enterprise standalone installer to install Safeguard on a few laptops that I have that will not be able to touch the SGN Management server (at least at this time). I ran the preinstall, x64 client, and then the standalone config…

SGNClient 64 bit will not install on HP Zbook 15, hangs about 2/3rds way through install and will not finish. No errors in Event log other than the manually ended task. Pre-install went on w/o issue.

I have setup a server client test environment for SafeGuard Enterprise 7.0 and I tested all functions needed for laptop/desktops to have the hard disks encrypted. My setup was with a workgroup instead of domain. Currently, we have worked with our ISP…

I have SafeGaurd Enterprise version 7.0 installed on a server with the Management Center and db installed on the same machine. SSL encryption is enabled for IIS communication for HelpDesk and Client/Server comm. We will not be using this product in a…