Hello everybody, I have an interceptX protected computer with device encryption license assigned. I wish I could use the file encryption function without having to encrypt the whole disk, is that possible ?? In this computer I don't see the option to…

Hi, I've recently enabled a policy to force people to change their bitlocker pins through Policy via Sophos Central admin every 9 months and currently at a testing phase they have received their prompts to change ok but are able to re-enter old pins…

Hi, we are using the Sophos Encryption and we have create a device policy. After that we have create an AD group and sync that. This works fine and i can find that group in Sophos Central. But if i try to add this group to my device policy i can't see…

Installed Sophos full install for endpoint (latest version, just downloaded from Sophos Central) on two brand new Dell laptops. Encryption is not working. In the client , the main window shows "Data protection is off." I click About, and it lists the…

As the title says, our user certificates are coming up on expiration date soon. Mine personally has already expired (my MSO is another user). 1) If we do not use file encryption, is there a consequence of certificates expiring? 2) I looked at auto…

how to export inventory with the following information in Sophos SafeGuard Management Center? : Computer name, features (module name), user name

I have few devices in my network asking for startup authentication passwords even I have turned "startup authentication" is OFF from the policy. I created a new policy and added these devices but they are still asking for the startup password. I checked…

Hi, I have a question about the key rotation at the end of their lifetime. as per audit review the following question came up and i am uncentain if we need to create a pollicy outside of sophos or if sophos already mannage this. Keys are changed…

Hello, I want to request a feature for Sophos Safeguard. When encrypting a removable device like a USB stick, there is an option to set the key which is used to encrypt the data. This option only works when you don’t set media passphrases. If you…

Hi team, My personal external hard disk was encrypted with SafeGuard Portable 6.00.0.8 when I connected it to my previous work laptop. It has 350gb of encrypted data on it, separated over 100 or more different folders. There is no SafeGuard client on…

When a device has a status for Device Encryption (fully licensed, and applicable policies deployed in this case) of 'Not Available', what exactly does that mean? Does that mean that: - Encryption info hasn't been received yet? - That device does…